Senior Data Analyst (MI) (Ref: 78132)

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit:

https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Directorate:  HMCTS Finance, Governance and Performance, Analysis & Performance Team 

Job Title:  Data Analyst

Number of Jobs: 1

Detail of Reserve List: 12 Months (for successful candidates)

Pay Band:  Higher Executive Officer (HEO) 

Post Type: Permanent 

Working Pattern: Full Time 

Location:  National (hubs in London, Manchester, Birmingham, and Leeds) other major HMCTS locations will be considered.

Overview 

His Majesty’s Court and Tribunals Service (HMCTS) is an agency of the Ministry of Justice (MoJ) and provides the supporting administration for the judiciary across England and Wales.  It delivers services to the public directly in court and tribunal buildings, remotely via business centres and some limited services via the internet.

HMCTS has embarked on a challenging, modernisation programme with the vision to modernise and upgrade our justice system so that it works even better for everyone, from judges and legal professionals, to witnesses, litigants, and the vulnerable victims of crime. This will help consolidate the UK’s position at the forefront of an increasingly competitive international legal market as well as ensuring access to justice for all. This is an exciting time to join the organization and be part of a programme making a real difference.

For more information about our digital transformation, watch the Justice Matters video to see the benefits this £1bn investment is delivering to our customers:  Justice Matters

The Finance, Governance and Performance (FGP) directorate provides a pivotal role in supporting a whole range of senior leaders across the business through reporting, analysis and insights. Our work supports the organisation’s overall strategy and empowers senior leaders to make strategic, data driven business decisions. 

Within FGP, the Analysis and Performance team plays a key role in making HMCTS a data driven organization. We provide HMCTS and the Judiciary with timely, accurate and accessible operational management information and analysis that underpins strategic and operational decisions and Reform activities. To support this, we are currently investing in a cloud-based strategic data platform to transform the ways in which we work with data and enable us to add more value than ever to the organisation and the public. 

Job Descriptions

As a member of the Analysis and Performance Team you will play a key role in transforming HMCTS into a data driven organization.

The role will provide opportunities to work across multidisciplinary teams to gain wider experience, depending on the interests and skills of the post holder. 

Senior Data Analyst

This post has been created to support the increased demand and expectations for Analysis and Performance to ensure we deliver our Reform Management Information products at pace. This role will focus on supporting the development of our Power BI dashboard reporting for our customers (e.g., Family Public Law and Online Civil Money Claims). In addition, there could be opportunities to develop your wider skills with other tools (such as PowerApps, MS Forms, R Shiny, R Markdown) for the benefit of the wider team, its customers, and outputs.

The post holder will work closely with data scientists, data engineers and operational subject matter experts to ensure the information visualised meets customer needs, while providing an opportunity to develop their own skills.

Key responsibilities

Data Insight & Analysis:

• Business performance issues & solutions:Analyse business processes and operations through data to understand performance issues. Then give recommendations for solutions that will drive improvement.  
• Build engaging modern data products: Support, and at times, lead the development of dashboards in Power BI, analysis in R Studio, Narrative in R Markdown and new data tools using R Shiny. 
• Data visualisation:Support the development and dissemination of best practise in reporting and visualising different types of quantitative information to ensure key features of the data are well communicated
• Compatibility across government:Support and develop data solutions using agile methodology and modern tools and platforms.  This may include SQL, Power BI, ArcGIS, R Studio, GitHub, Trello, Python, Azure data services and AWS data-science platform.

People, Communication & Engagement:

• Stakeholders’ engagement: Good interpersonal skills and ability to build and maintain strong working relationships with business partners and stakeholders. Influencing skills, with the ability to take a complex ideas, concepts and data sets and communicate their key messages clearly in writing and verbally to a variety of audiences.
  
• Collaboration: Collaborate closely with the Management Information, Reporting, and Modelling teams to appraise data requirements for analysis and support the development of new KPIs and performance measures.  

Key Skills 

• Data analysis skills: Knowledge and experience of data preparation, exploration, and visualization; data interrogation and analysis; application of statistical and/or data-modelling methodologies; presentation of results using good visualisations.
• Data Tooling: Knowledge and experience of using modern tools for analysis and visualization, particularly: R Studio, Power BI and SQL; and modern communication channels (GitHub, Trello, MS teams etc.) to solve day-to-day technical issues (desirable).
• Interpersonal skills: Good interpersonal skills and ability to build and maintain strong working relationships with business partners and stakeholders.
• Problem solving: A problem-solving approach with curiosity and proactivity to engage and understand both the strategic business goals and our customer’s needs. 
• Independence: Ability to work both independently and as part of a team, managing own time and priorities as required.
• Comfortable with change: Ability to work in a culture of change.
• Identifies improvements: Ability to identify areas of improvement and create innovative approaches to delivering better quality services and products.

Your Development

• You will have access to a wide range of professional analytical development, such as online Data Science training using DataCamp, webinars, taught courses, one-to-one coaching, and a large peer-support network. 

Essential criteria 

• Experience in quantitative data analysis and visualisation.  

Behaviours 

We’ll assess you against these behaviours (Civil Service Behaviours) during the selection process: 

• Making Effective Decisions
• Communicating and Influencing
• Working Together
• Delivering at Pace
• Technical (see below)

Technical skills

We’ll assess you against these technical skills during the selection process: 

• Please provide 250 words on an example of how you meet the analytical skills in the Key Skills section of this job description.

Application 
 
We will assess on behaviours and technical skills as listed in the advertisement. If we receive high volumes of applications, we will sift only on the behaviour of “Making Effective Decisions”. 

Interview 
 
The interview will involve a discussion around the strengths, behaviours & technical skills required for this role. Candidates will also need to prepare a 5-minute verbal presentation (no handouts). This will be followed by short, follow-up questions. The presentation topic will be sent to the candidate before the interview. 

Please note, subject to demand, we anticipate the need for more analysts at this grade. Successful candidates who are not appointed may be contacted within 12 months for consideration.

Flexible working options    

HMCTS offers a flexible working system in many of its offices. 

Job Sharing and Reduced Hours 

All applications for job sharing or reduced hours will be treated fairly and on a case by case basis in accordance with the MoJ’s flexible working policy and equality policy. 

Excess Fares and Relocation Allowances 

This job is not eligible for relocation allowances, but excess fares may be considered in accordance with MoJ’s excess fares allowance policy. 

We’ll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Delivering at Pace
• Making Effective Decisions
• Working Together

We’ll assess you against these technical skills during the selection process:

• Provide an example of how you meet the analytical skills in the Key Skills section of the job description.

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Job contact :

• Name : SSCL Recruitment Enquiries Team
• Email : Moj-recruitment-vetting-enquiries@gov.sscl.com
• Telephone : 0845 241 5359

Recruitment team

• Email : Moj-recruitment-vetting-enquiries@gov.sscl.com