Programme Director Shared Services (Synergy)


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Details

Reference number

308778

Salary

£93,000 – £130,000
This post is SCS2 level. The salary is circa £130,000 Civil servants applying on promotion will usually be appointed to the salary minimum (£93,000) or within 10% of existing salary.
A
Civil Service Pension
with an average employer contribution of 27%

Job grade

SCS Pay Band 2

Contract type

Permanent

Business area

DWP – People, Capability and Place – Synergy

Type of role

Finance
Human Resources
Planning
Senior leadership
Strategy

Working pattern

Flexible working, Full-time

Number of jobs available

1

Contents

Birmingham, Blackpool, Cardiff, Glasgow, Leeds, London, Manchester, Newcastle-upon-Tyne, Sheffield

Job summary

Working closely with the Senior Responsible Owner (SRO) and DWP Director General, as well as other Director Generals in the other three departments, the Synergy Programme Director will lead the activity to design, procure and implement cloud-based end to end ERP and wrap around services across the four Cluster Departments (currently working to a delivery date of November 2023). Specifically, they will: ​

​Lead the development of a full business case for transformation, securing safe passage and sign-off through cross Government governance within HM Treasury and Cabinet Office​

​Lead the overall approach to business change working through the programmes in each department​

​Lead on the critical path across the programme team and 4 departments ensuring delivery to time, cost and scope​

​Own, maintain, and track progress against the programme’s Integrated Assurance and Approvals Plan (IAAP) ensuring there is a robust change control in place which protects the integrity of the common operating model design, technical specification and BPS service specification​

​Build engagement and support for Synergy programme within the Departments, cross Government and externally, with world class vendors, implementation and change partners​

​Build and maintain strong relationships with senior stakeholders across HM Treasury, Cabinet Office and other central government organisations, especially to support the SRO to shape the operating environment​

​Work with the Departments to identify, deliver and track benefits including ensuring the business case reduces running costs and achieve best value for money​

Job description

Key responsibilities will include:

  • Provide effective and strategic Programme Delivery leadership. The total number of people working on the Synergy Programme will exceed over 130 staff. Colleagues are from different Departments, professions and disciplines who need to work as a coherent team and will be based across the country at multiple sites. There will be a blend of employees and contractors working across multi-disciplinary teams including Finance, HR, Commercial, Digital, Analytical, Operational and Project Delivery disciplines
  • ​Build a high performing, inclusive and multi-disciplinary programme team comprising Project Delivery, HR, Finance, Digital, Change and Commercial professionals both embedded and in partnership roles from the four Departments, working closely with the Departmental Programme Directors and their departmental teams​
  • ​Resolve and decide compromise solutions to issues and conflicts between departments to ensure smooth end to end process and service design and ensure that the Departments’ design proposals and assumptions are consistent with the Synergy strategy​
  • ​Drive performance and monitor delivery of the Programme plan, specifically that spend, risks, assumptions, issues, dependencies, benefits and milestones are effectively managed. Working with the Departments, deliver the commercial strategy and the procurement of solutions (technology, systems, services, change and integration support) bringing together appropriate expertise and knowledge to evaluate and select the right providers​
  • Ensure safe, secure and compliant exit from the existing contract, identifying the impacts of doing so – including in terms of service transition and TUPE; in order to safeguard continuity of service provision now and in the future – ensuring colleague experience remains at the heart of the transformation at each stage

Person specification

Essential Criteria for the role which will be used to assess your application:​

You will need to be able to show, through your application, that you have the professional skills, breadth of experience and ​personal qualities for this post, as well as the leadership skills to succeed at Director level in the Senior Civil Service. ​

You will need to give evidence and examples of proven experience of each of the following essential selection criteria: ​

  • ​A successful track record of complex programme management leadership, owning sizable resources and financial/corporate governance in a highly scrutinised environment​
  • ​A successful track record of enabling major business change at significant scale in a complex organisational environment, driving culture change and improved user experience ​
  • ​Extensive experience of successfully providing visible leadership, building diverse current and future capability, leading multi-discipline teams, as well as inspiring and motivating others to deliver tangible and sustained outcomes in a challenging and ambiguous environment​
  • ​Demonstrable experience of senior stakeholder skills, successfully engaging and influencing a complex range of stakeholders including those at the most senior levels, making the complex simple and compelling, and influencing with your professional skills and experience. ​

​Desirable criteria​

  • ​Advanced programme management qualification such as MPLA, MSc in major programme management or APM Major Project Leadership Specialist Certificate​
  • ​Ideally with experience transforming Shared Services (including but not limited to Finance, Human Resources, Procurement and Payroll), ERP and Business Process Services.​
Alongside your salary of £93,000, Department for Work and Pensions contributes
£25,110 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Find out what benefits a Civil Service Pension provides.
  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • A Civil Service pension with an average employer contribution of 27%

Selection process details

To apply for this post, you will need to apply online at https://www.gatenbysanderson.com/job/GSe101324 no later than 23:55 on Friday 8 September 2023. You will be asked to submit the following:​

  • A CV setting out your career history, with key responsibilities and achievements. Please ensure you have provided reasons for any gaps within the last two years;​
  • A Supporting Statement (maximum 1250 words) explaining why you want to work for DWP in this role; how you consider your personal skills, qualities, and experience providing evidence of your suitability for the role, with particular reference to the essential criteria in the person specification. ​

Please note that when you make your application online, you will be asked to complete diversity monitoring information too.​

Applications will be assessed only on the evidence presented against the criteria. ​

Feedback will only be provided if you attend an interview or assessment.

This role has a minimum assignment duration of 3 years. An assignment duration
is the period of time a Senior Civil Servant is expected to remain in the same post to enable them
to deliver on the agreed key business outcomes. The assignment duration also supports your career through
building your depth of expertise.

As part of accepting this role you will be agreeing to the expected assignment duration set out above.
This will not result in a contractual change to your terms and conditions.
Please note this is an expectation only, it is not something which is written into your terms and
conditions or indeed which the employing organisation or you are bound by. It will depend on your
personal circumstances at a particular time and business needs, for example, would not preclude any
absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you
to confirm you agree to the assignment duration set out above.

Security

Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available.
You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : synergyprogramme@gatenbysanderson.com
  • Email : synergyprogramme@gatenbysanderson.com

Recruitment team

  • Email : synergyprogramme@gatenbysanderson.com

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