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Civil Service Pension with an average employer contribution of 27%
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Internal Audit
Quality
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About the job
Job summary
Are you looking for your next challenge? Are you a natural problem solver who is astute at managing relationships to effect change? Looking for a role where you can make a difference? The Defence Safety Authority (DSA) HQ are recruiting for a Quality Manager. This permanent role is ideal for someone to develop and progress professionally and contribute towards Defence Safety in a welcoming and flexible team. Training and professional development within the role is offered.
The Quality Manager will report directly to the Manager of Internal Assurance and serve as a member of the DSA HQ Governance team. With responsibility for managing the DSA HQ quality assurance and Continuous Improvement plan so that it delivers its agreed goals.
The Quality manager will support the implementation of a Quality Management System in accordance with ISO 9001:2015 and MOD Policy on Quality Management.
The DSA Internal Assurance Team also has responsibility for managing and coordination of Fraud requirements for DSA outlined in the relevant policies.
This post is advertised for 37 hours per week
Job description
The Quality Managers main responsibilities, activities, and duties will include:
- Leading the DSA HQ to deliver an QMS and continuous improvement activities.
- Developing and maintaining quality assurance tools and methodologies to improve quality processes and procedures aligning them to both MOD quality policies and ISO 9001:2015. .
- Provide advice and guidance to the Internal Assurance Manager in all aspects of quality assurance and continuous improvement requirements.
- Maintain a high level of quality assurance and regulatory requirement knowledge to ensure that DSA HQ procedures comply with regulatory and quality assurance requirements.
- Ensure risks and opportunities are captured and actively managed.
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.
Person specification
We are looking for an exceptional Quality Manager. It is important through your application and Statement of Suitability of 500 words that you give evidence and examples of proven experience of each of the following criteria:
Essential
- Experience of implementation/management of Quality Management Systems.
- Experience in managing Continuous Improvement
- Qualification in a relevant discipline or have experience of working within the quality environment.
Desirable
- Experience of auditing a range of standards, regulations and guidelines
- Quality management qualification (for example; ISO 9001:2015 lead auditor)
- Experience with electronic quality management software solutions.
Behaviours
We’ll assess you against these behaviours during the selection process:
Benefits
£9,134 towards you being a member of the Civil Service Defined Benefit Pension scheme.
Find out what benefits a Civil Service Pension provides.
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- Highly competitive Civil Service pension scheme
- Alternative working practices
- 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years service
- In addition to 8 public holidays per year you will also receive leave for HM The Kings birthday
- Ability to roll over up to 10 days annual leave per year
- Enhanced parental and adoption leave
- Highly competitive pension scheme
- Minimum of 15 days Special Leave in a rolling 12-month period for volunteer military or emergency service reserve commitments
- Special paid leave for volunteering up to 6 days per year
- Employee Assistance Programme to support your wellbeing – a free service that assists you with achieving a productive, healthy environment that is conducive to a healthy lifestyle.
- On-site gymnasium (for a small monthly fee for membership of Civil Service Sports Club)
- On-site catering
- Loan to purchase a Bicycle (Advance on Salary)
- Defence Sports & Recreational Association (DSRA)
- Access to Defence Discount Service & Blue Light Discount
- On-site Nursery (Abbey Wood, Bristol)
The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment by 31st December 2022. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Expenses incurred for travel to interviews will not be reimbursed.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
Things you need to know
Selection process details
CV this has been asked for to show your job history, as well as your previous skills and experience.
You will also be asked for a 500 word Statement of Suitability where you should outline how your experience lends itself to the role.
Experience: The ideal candidate would have some experience of managing Quality which you will outline in the Statement of Suitability
In addition, following behaviours will be tested at interview
- Managing A Quality Service
- Changing and Improving
- Leadership
- Communicating and Influencing
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Ability and Experience.
Please use the STAR technique when writing your example to enable you to provide a meaningful and complete example for assessment. For those not familiar with STAR, it is an acronym that stands for:
- Situation
- Task
- Action
- Result.
It is suggested that you make full use of the 500 word-allowance available, ensuring you provide full details of your own actions and how you have fully demonstrated all aspects of the Behaviour at the level of the role applied for. As a guide, approximately 70% of the word-allowance should be used to describe your actions.
Sift – The sift will be conducted within 10 days of the advert closure.
Interviews – Interviews are expected to take place at MOD Abbey Wood North. The panel will ask behaviour-based questions to explore what you are capable of and your Experience.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical.
The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.
The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk
MOD Recruitment Satisfaction Survey we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).
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Contact point for applicants
Job contact :
- Name : Kate Treasure
- Email : kate.treasure103@mod.gov.uk
Recruitment team
- Email : DBSCivPers-ResourcingTeam3@mod.gov.uk
Further information
