Home Office Intelligence – Immigration Enforcement – Recruitment Support Officer


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Details

Reference number

318089

Salary

£28,000 – £29,400

Job grade

Executive Officer

Contract type

Permanent

Business area

HO – Immigration Enforcement – HO Intel – Immigration Enforcement

Type of role

Administration / Corporate Support
Business Management and Improvement
Intelligence
Operational Delivery

Working pattern

Full-time, Part-time, Compressed Hours

Number of jobs available

1

Contents

Waterside Court – Leeds, Vulcan House – Sheffield, Maple House – Manchester

Job summary

Home Office Intelligence brings together a number of existing teams involved in the collection and analysis of border and immigration related intelligence. It delivers Intelligence Collection, Development, Analysis, Targeting (Data Analytics) and Watchlisting capabilities within the Home Office and to its partners across Government and Law Enforcement.

Learn more on the HO Intelligence careers page

Job description

We are looking for a hardworking and driven individual with excellent attention to detail to join the Home Office Intelligence (HOI) Workforce Planning, Recruitment and Estates Team and support the coordination of recruitment activities for all of HOI.

HOI has 1800 colleagues based across the UK and international locations who are focused on threats related to Organised Crime, National Security and Revenue.

The Workforce Planning, Recruitment and Estates Team sits within the HOI Support Hub whose vision is to:

  • Provide the ‘underpinnings’ of HOI corporate functions, including finance, working planning, risk, communications, staff development, performance management, people and tasking and co-ordination.
  • Enable operational HOI teams to focus resource on intelligence activities that support protecting the UK from harm.
  • Define HOI’s strategy and capability to inform our business planning cycle, tasking and coordination and prioritisation of departmental objectives; enabling resource to be re-directed to meet demands, priorities, and key performance indicators.

This is an exciting opportunity to work in a fast-paced role, helping to deliver high quality outputs for HOI and contributing to the departments Workforce Planning and Recruitment strategy.

We strive to utilise workforce planning, estates, and attrition data to effectively forecast, plan, and manage recruitment campaigns within HOI to achieve full staff complement. In this role, you will have the opportunity to shape and design new processes to help craft the work of the team.

In this role you will be part of the set up to manage HO Intelligence’s UK recruitment and the delivery of bulk recruitment campaigns.  
 
Key role responsibilities will include, but are not limited to:

  • Drafting and updating recruitment material including communications about key workforce messages.
  • Managing the recruitment inbox and promptly handling queries from candidates.
  • Management of the recruitment approvals process ensuring approvals are dealt with in a timely manner.
  • Supporting recruitment activity including arranging and coordinating interviews, supporting those involved in campaigns, and sifting and interviewing where required and appropriate.
  • Securely storing candidate ID documents and promptly following up where ID is missing.
  • Maintaining a spreadsheet of results, identifying and plugging any gaps.
  • Securely storing interview feedback and providing feedback to candidates when requested.
  • Maintaining a list of interview trained staff and independent candidates across HO Intel.
  • Organising HO Intel’s attendance at recruitment fairs.
  • Providing secretariat support for the recruitment team, including booking meetings and taking minutes.
  • Commissioning timely monthly recruitment update requests to G7 teams within HO Intelligence.
  • Managing and co-ordinating Intel Support Hub’s Sharepoint page and uploading key messages to the business.

Please Note: The successful candidate may be required to undertake other responsibilities that are appropriate for the role and grade.

Person specification

The successful candidate should be:

  • Proficient in Microsoft Excel, which is currently used to store and analyse staffing and recruitment data. There will be a lot of work with spreadsheets, so you must be confident and comfortable in working on these daily to manipulate data.
  • Ability to work autonomously, be intuitive, and have a problem-solving approach to help shape and continuously improve our processes.
  • Confident in communicating with staff of all grades, providing a friendly service to our stakeholders and being able to provide accurate information and signposting on a variety of queries.
  • Have excellent attention to detail, so we can provide accurate data to inform strategic workforce decisions.

Essential criteria

  • Ability to work at pace and deliver to tight timescales.
  • Ability to work collaboratively with others.
  • Strong communication and organisational skills.
  • Good knowledge of Excel.

Desirable criteria

  • A creative problem solver who comes up with new insights to help improve business performance.
  • Experience of working within HO Intelligence or legacy Border Force Intelligence / legacy Immigration Intelligence.
  • Good drafting skills.

Behaviours

We’ll assess you against these behaviours during the selection process:

We only ask for evidence of these behaviours on your application form:

  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • A Civil Service pension with an average employer contribution of 27%

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

As part of the application process, you will be asked to complete: 

  • a CV detailing job history/skills
  • a statement of suitability (personal statement) (maximum 500 words)
  • provide evidence of the behaviour – Managing a Quality Service (maximum 250 words)

Further details around what this will entail are listed on the application form.

The statement of suitability should be aligned to demonstrate your skills and experience for the role and how you meet the essential criteria as detailed in the job description.

For guidance on how to construct your personal statement, you are encouraged to visit Civil Service Careers. Links – Statement

For guidance on how to construct your behaviour examples, you are encouraged to visit Civil Service Careers. Links –Behaviours

The sift will be held on the behaviour – Managing a Quality Service and the statement of suitability (personal statement). 

The CV will not be scored.

The statement of suitability will be scored first for all candidates. Those candidates who achieve the minimum pass score for the statement of suitability, will progress to a further sift where the lead behaviour (Managing a Quality Service) will be scored. These candidates will therefore receive a sift score for both elements. Candidates who fail to meet the minimum pass score for the statement of suitability will not have their lead behaviour scored and will therefore only receive a sift score for the statement of suitability.

However, if a large number of applications are received, the sift will be conducted on the statement of suitability (personal statement) only. 

If you are successful at sift stage, you will be invited to an interview which will be a blended approach of strength-based questions and behaviour-based questions

Strengths are the things that you do regularly, do well and that motivate you. To find out more about strength based questions click here

Sift and interview dates

Sift is expected to take place week commencing 6th November 2023.

Interviews are expected to take place week commencing 27th November 2023.

We will try to meet the dates set out in the advert, however on occasions these dates may change. 

Interviews will be carried out via video. Candidates will be required to have access to:

  • A laptop (personal or work) with a working webcam
  • Good internet connection
  • Skype for Business/Microsoft Teams

Further information

For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV.  A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.

A location based reserve list of successful candidates will be kept for 12 months. Should another role or similar role become available within that period you may be offered this position. 

When completing your application you will have the opportunity to select your preferred location(s). Please ensure you select all locations you are interested in. Candidates who are successful at Interview will be placed in order of merit per location and provisional job offers will be made in strict merit order per location preference. Provisional offers are made, as they are on condition that you successfully pass all pre-employment checks.

Note for Candidates

Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. All applications are screened for plagiarism and copying of examples/answers from internet sources. If any is detected the application will be withdrawn from the process. Further action, including disciplinary action, may be considered in such cases involving internal candidates. Providing false or misleading information would be contrary to the core values of honesty and integrity expected of all Civil Servants.  

If you are currently an agency member of staff working within the Home Office, a contractor or contingent worker you can only apply for roles that are advertised externally, i.e. outside the civil service. If you are eligible to apply for a role, you are required to select yourself as an external applicant and not internal when submitting your application on Civil Service jobs. This will prevent any delays in pre-employment checks should you become successful in being made an offer of employment after the Interview stage.

Part Time Working

If you are considering applying for part time hours, please contact HORCCampaignTeamHOIntel@homeoffice.gov.uk to discuss your request as not all working patterns may be accommodated.

Hybrid working is an option

Hybrid working enables employees to work partly in their workplace(s) and partly at home.  A hybrid working pattern may be available, where business needs allow. Applicants can discuss what this means with the vacancy holder if they have specific questions.

Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best.

We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are a Social Mobility Foundation top 75 employer.

New entrants are expected to join on the minimum of the pay band.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

For further information please see the attached notes for candidates which must be read before making an application.

Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate’s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details.

Transfer Terms: Voluntary.

If you are invited to an interview you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks.

Please see the attached list of Home Office acceptable ID documents.

Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at  https://www.childcarechoices.gov.uk 

Reasonable Adjustments

If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. 

If you need a change to be made so that you can make your application, you should:

  • Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs
  • Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a language service professional

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available.
You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : HORC
  • Email : HORCCampaignTeamHOIntel@homeoffice.gov.uk

Recruitment team

  • Email : HOrecruitment.grs@cabinetoffice.gov.uk

Further information

If you feel that your application has not been treated in accordance with the recruitment principles, and wish to make a complaint, then you should contact in the first instance HORecruitment.GRS@cabinetoffice.gov.uk If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.

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