Estates Technical Support Officer (ETSO)

The Estates Technical Support Team have an exciting and dynamic opportunity for an Estates Technical Support Officer (ETSO) to join their busy team. The successful candidate will provide Technical support solutions to the Facilities Management community and Technical Managers ensuring Dstl maintain a legally compliant estate.  This is a busy role and one that demands attention to detail in all areas.  Following induction and training the successful ETSO will work closely with a wide range of key stakeholders in order to facilitate and recognise an ambitions estate development plan over the coming years.

There is also a requirement to assist the Permit Co-ordination Office (PCO) with administration support; the role sits at the centre of a dynamic contractor management environment. As part of the MoD’s 4C’s system of control (JSP 375) the primary purpose is to ensure our staff, and contractors work in a safe, secure and legally compliant manner. The role is co-located with the wider PCO team with a focus on undertaking a range of activities including contractor induction and using the booking system.

Dstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution.

We particularly welcome female and ethnic minority applicants and those from the LGBTQI community, as they are under-represented within Dstl at these levels.

In this role you will:

• Ensure the contractor has the correct paperwork (SSoW, RAMS’ etc. in active works)
• Deliver agreed Contractor Induction and awareness briefings
• Deal with general queries from contractors and visitors and escalate where necessary.
• Prepare, run and update FM reports.
• Provide Technical Admin support across the Estates group and support the Estates Technical leadership team as required.
• Raising of Purchase Requisitions.
• Attendance and support in Estates meetings.
• Provision of support to the management of incidents and investigations.
• Supporting FM compliance and assurance activities.

Important Information

Our work in defence, security and intelligence requires our employees to be UK Nationals who are able to gain a high level of security clearance to undertake the projects we are involved in to protect us from security threats. For this reason, only UK Nationals will be able to apply for this role. If you are an international or dual-national candidate, and you think you have the skills we need, please consider applying to any of our government, security or defence partners.

This role will require full UK security clearance and you should have resided in the UK for the past 5 years. For some roles Developed Vetting will also be required, in this case you should have resided in the UK for the past 10 years.

We are looking for someone who has:

• Developed an understanding of an Estates function supporting and leading on both Hard FM and Soft FM delivery.
• A proven ability and desire to develop relationships with key stakeholders.
• Working knowledge of Health, Safety & Environmental Protection standards in FM.
• A basic understanding or awareness of H&S legislation.
• A strong ownership and delivery mind-set who drives continuous improvement in our management of visitors and contractors.

We’ll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Managing a Quality Service
• Delivering at Pace
• Making Effective Decisions

Benefits 

Dstl’s full range of great benefits can be found in the information pack which includes:

• Financial: An excellent pension scheme starting from 26% employer contribution (find out more here). In Year Rewarding Achievement bonuses and thank you vouchers. Rental deposit scheme and cycle to work scheme.

• Flexible working: Options include alternative working patterns such as; compressed hours (e.g. working a 4 day week/ 9 day fortnight), job shares and annualised hours (agreed number of hours per annum paid monthly i.e. working term-time only).

• Working hours: Flexibility around your working day (e.g. start time, finish time). Ability to bank hours in a 12 month reference period including the ability to accrue and use 3 days per calendar month.

• Where you work: Depending on your role, blended working may be available including remote working to suit you and your team. This can be discussed at interview.

• Annual leave: 25 days pro rata (rising to 30 after 5 years) plus 8 public holidays with the ability to buy/sell 5 additional days per annum.

• Family: Maternity, adoption or shared parental leave of up to 26 weeks with full pay, an additional 13 weeks statutory pay and a further 13 weeks unpaid

• Learning and Development: Dstl encourages and supports charterships, accreditations and provides employees access to fully funded apprenticeships up to level 7 (Masters Degree). Dstl will pay for 2 memberships with relevant bodies/institutions. Employees also have access to Civil Service Learning.

• Facilities: Onsite parking, EV Charging points, restaurants, cafés and gyms.

This job is not open to candidates who hold a dual nationality.

Job contact :

• Name : Dstl HR Recruitment Team
• Email : dstlrecruitment@dstl.gov.uk

Recruitment team

• Email : dstlrecruitment@dstl.gov.uk