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Civil Service Pension with an average employer contribution of 27%
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Architecture and Data
Business Management and Improvement
Commercial
Digital
Information Technology
Knowledge and Information Management
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About the job
Job summary
The newly created Department for Business and Trade brings together the business focused functions of the former Department for Business, Energy and Industrial Strategy (BEIS) and the Department for International Trade (DIT). Our joint expertise in trade and business provides us with a unique opportunity to unleash the power of UK businesses, reform regulation to reduce burdens and unlock post-Brexit freedoms.
Job description
As a member of the DDaT function at DBT, youll work on unique and exciting challenges within diverse and supportive teams.
As a Performance Analyst you will be part of a high performing and dynamic team. You will be responsible for communicating analysis and insight across DBT digital services. You will enable service and product owners to develop performance frameworks and ensure that business solutions are aligned with strategy, business goals and end user needs.
You will have the opportunity to get an in-depth understanding of DBT digital products that fall under the Export and Investment and the Trading Environment portfolios. These include products such as Great.gov.uk or Data workspace, an internal data management platform. You will build strong relationships with product teams and support them in making data-driven decisions.
You will understand the concept of the different phases of product delivery, and be able to plan and run the analysis for these. You will contribute to decision-making throughout the product life cycle, as well as work in collaboration with user researchers, developers and other roles throughout the product life cycle.
You will be able to identify and apply the most appropriate analytical techniques to bring different sources together to tell a story and involve teams in analytics to increase consensus and challenge assumptions.
You will understand and identify who the users are and what their needs are, based on evidence. You will adopt a user centric approach and manage competing priorities, collaborate with professions that are focused on user-centred design (for example, user research, user experience, content, design, business analysis).
You will have a knowledge of quality assurance techniques, as well as identifying the right data sources and then validate and understand how to interpret the results.
Your key tasks as a Performance Analyst will involve:
- Developing performance analysis projects, choosing the most appropriate methodology.
- Using the available data on our services collected via Google Analytics and other means.
- Working with product teams to understand the performance of digital services.
- Communicating the outputs of performance analysis in a compelling and understandable way that is matched to the needs of the audience.
- Development of dashboards and communication to key stakeholders, product owners and policy teams
Youll use both structured and unstructured data held inside and outside the department which will include:
- Google Analytics and other logging data collected on our websites.
- Data on businesses that the department has a relationship with. This includes both external paid-for data plus information exclusive to DBT gathered by our network of international trade advisors.
Find out about life at DBT, our benefits and meet the team by watching our recruitment video, visiting our website or reading our blog!
Person specification
Essential Criteria
Please ensure your covering letter covers your experience with each of these:
- An aptitude to learn and use analytical tools and produce standardised reports and charts.
- Assisting the performance analysis team with projects, which involves measuring, reporting, analysing and optimising services across DBT.
- You understand and can work with colleagues to apply core techniques for analysis and insight.
- Naturally inquisitive wanting to know the what and the why of data.
- Confident and able to present insights that colleagues can understand and use. Attention to detail is important in this role, with a focus on quality of data and analysis.
- Follow best practice for web analytics and approaches to digital measurement.
- Must have a numerical or science-based qualification to at least A level standard.
Desirable Criteria
- A collaborative team player who is keen to hone their ability to communicate insight to a wide audience.
- Technical understanding and use of Google BigQuery, Google Analytics and Tag Management Solutions.
Benefits
£7,849 towards you being a member of the Civil Service Defined Benefit Pension scheme.
Find out what benefits a Civil Service Pension provides.
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
Things you need to know
Selection process details
Interviews for this vacancy will be conducted virtually. We will, however, consider in-person interviews by exception.
Please ensure that you check your emails regularly as all updates from us will be sent to you this way.
How to Apply
Sift will take place week commencing: 30th October 2023.
Interviews will take place week commencing: 13th November 2023.
Please notes these dates are indicative and may be subject to change.
As part of the Application Process you will be asked to upload a CV and complete a personal statement outlining your experience, skills and fit for the role.
At the sift stage, we will assess your CV and personal statement against the essential skills and experience listed above. You can use bullet points and subheadings if you prefer. As well as evidencing the criteria, you should also touch upon why you’re interested in DBT and in this role. Your personal statement must be a maximum of 750 words and your CV should be no longer than 2 pages.
If we receive a high volume of applications, we will conduct a short sift and read one element of your application. For this campaign a short sift would be conducted based on: Personal statement.
How youll be assessed
At the interview stage for this role, you will be asked to demonstrate relevant technical skills and behaviours from the Success Profiles framework. A role-specific list of these can be found below.
Salary is determined by performance at interview, within the range advertised. Candidates moving from another government department have the option to retain their current salary.
Technical skills
There will be a technical element within the interview where you will be asked questions about your specific professional skills and knowledge relating directly to the job role.
We will assess you against the following technical skills:
- Performance measurement
- Understanding constraints
- Verification and validation of data and analysis
- Undertaking of analysis and providing insight
- Technical understanding
- Communicating analysis and insight
- User centred analysis
- Standards outside your discipline
Detailed explanations of each technical skill can be found on the DDaT Framework.
Behaviours
We will assess you against the following behaviours:
Reserve list
Appointments may be made to candidates in merit order based on location preferences. Candidates who pass the bar at interview but are not the highest scoring will be held on a 12-month reserve list for future appointments. Candidates who are judged to be a near miss at interview may be offered a post at the grade below the one advertised.
Further Information
If successful and transferring from another Government Department a criminal record check may be carried out.
The Department for Business and Trade embraces and values diversity in all forms. We welcome and pride ourselves on the positive impact diversity has on the work we do, and we promote equality of opportunity throughout the organisation.
Harmonised terms and conditions are attached. Please take time to read the document to determine how these may affect you.
Please note the successful candidate will be expected to remain in post for a minimum of 18 months before being released for another role.
Any move to the Department for Business and Trade from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
New entrants are expected to join on the minimum of the pay band.
Reasonable adjustment
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should contact the DDaT Recruitment team before the closing date to discuss your needs.
Our recruitment process is underpinned by appointment on the basis of fair and open competition and appointment on merit, as outlined in the Civil Service Commission’s Recruitment Principles.
The Civil Service Code sets out the standards of behaviour expected of civil servants. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DBT by email: ddat.recruitment@trade.gov.uk.
If you are not satisfied with the response you receive, you can contact the Civil Service Commission, which regulates all Civil Service recruitment. Click here to download a PDF about the Civil Service Commission/Complaints.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.
For further information and to apply please click the link to direct you to the advertisers website.
Add to all vacancies depending on the level of security clearance required for the roles
Vetting Requirements
SC
All security clearances require you to provide evidence of your UK footprint where you have been physically present in the UK.
The requirement for SC clearance is to have been present in the UK for at least 3 of the last 5 years.
Failure to meet the residency requirements will result in your security clearance application being rejected.
If you require SC clearance you will need to provide evidence of the below requirements.
Checks will be made against:
- departmental or company records (personnel files, staff reports, sick leave reports and security records)
- UK criminal records covering both spent and unspent criminal records
- your credit and financial history with a credit reference agency
- Security Services records
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).
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Contact point for applicants
Job contact :
- Name : DDaT Recruitment Team
- Email : ddat.recruitment@businessandtrade.gov.uk
Recruitment team
- Email : ddat.recruitment@businessandtrade.gov.uk