Control and Assurance Officer

Cardiff, Glasgow, London

As the regulator for Great Britain’s energy industry, Ofgem ensures a secure and sustainable energy supply for British households and businesses. Our core mission is to safeguard the interests of electricity and gas consumers by promoting value, security, and sustainability while overseeing market development, competition, regulation, and government schemes.

Working within the Finance, Procurement and Risk function, the team plan and deliver a wide range of risk, control, and assurance activities as Ofgem’s second line of defence, providing the Chief Executive and the Gas and Electricity Markets Authority with assurance that each of our directorates are actively identifying and managing known and emerging risks and that they are operating an effective control framework, based on Ofgem’s agreed policies.

The post holder will support the Business Assurance Team to strengthen the understanding and application of key controls and support an assurance programme. The successful candidate will work with the business assurance team to ensure that they have the support they need to deliver the assurance plan.

One key responsibility for a Control and Assurance Officer is to work with the Business assurance team and our stakeholders to support the development and delivery of Ofgem’s Control and Assurance Framework and Risk Framework. Key outputs include timely and accurate updates to key control and assurance documents, Maintaining and reporting against the corporate Internal Audit and Assurance actions tracker and management and up-keep of the team’s Sharepoint site. You’ll also ensure that actions relating to internal audit and conflict of interest actions are effectively tracked, as well as updating the Risk and Assurance trackers to enable provision of accurate reporting data and monitoring the teams shared inbox

Excellent numerical and analytical skills, with strong attention to detail and good problem solving skills are essential. As is experience with Microsoft Office applications, excellent written and oral communication skills and the ability to communicate professionally with stakeholders and colleagues. You’ll also have excellent organisational skills.

If you thrive in collaborative working environments, are adept at managing a quality service, all while working and delivering at pace, seize this opportunity to be an integral part of Ofgem’s financial success. Join us in making a difference in the energy sector.

Ofgem values inclusion, celebrating diverse voices and experiences. We encourage different perspectives and experiences in our work, making everyone welcome in our inclusive workplace, where employees can bring their authentic selves to work.

Based on recommendations from a review of Ofgem’s Corporate Services the Ofgem Risk, Control and Assurance Team was formed to develop and implement a wide range of improvements to Ofgem’s risk maturity and risk management practices throughout the business and to support effective controls management.   

Working within the Finance, Procurement and Risk (FPR) function, the team plan and deliver a wide range of risk, control, and assurance activities as Ofgem’s second line of defence, providing the Chief Executive and the Gas and Electricity Markets Authority with assurance that each of our directorates are actively identifying and managing known and emerging risks and that they are operating an effective control framework, based on Ofgem’s agreed policies. 

The post holder will support the Business Assurance Team to strengthen the understanding and application of key controls and support an assurance programme. The successful candidate will work with the business assurance team to ensure that they have the support they need to deliver the assurance plan. 

Key Responsibilities 

• Work with the Business assurance team and our stakeholders to support the development and delivery of Ofgem’s Control and Assurance Framework and Risk Framework. 
• Support on delivering key reporting on risks, controls and assurance for business areas, directors and committees as required. 
• Supporting the effective management and tracking of key policies and controls such as conflicts of interest. 
• Proactively monitor actions against previously agreed internal/external audits action tracker, maintaining the tracker, and engaging with action owners to achieve progress updates, escalating issues as necessary. 
• Work with Risk and Assurance managers and head of Business Assurance to deliver key reporting documents for Ofgem’s boards and committees as required. 
• Booking, preparing, and organising meeting rooms, supporting training courses and other group activities.
• Provide support for wider Finance, Procurement and Risk team activities as required. 

Key Outputs and Deliverables 

• Timely and accurate updates to key control and assurance documents. 
• Maintain and report against the corporate Internal Audit and Assurance actions tracker, working with action owners to ensure timely completion of recommendations. 
• Management and up-keep of the team’s Sharepoint site. 
• Ensuring actions relating to internal audit and conflict of interest actions are effectively tracked. 
• Update Risk and Assurance trackers to enable provision of accurate reporting data. 
• Monitor the team’s shared inbox and act as a point of contact for the corporate Business Assurance Team enquiries. 

Key Stakeholder Relationships 

• Members of Ofgem’s Finance, Procurement and Risk Team. 
• Colleagues across Ofgem’s Corporate Services Team. 
• Senior level boards, committees, forums, and other meeting groups across Ofgem. 
• Other stakeholders relevant to specific projects. 

Essential Criteria

• Excellent numerical and analytical skills, with a strong attention to detail and good problem-solving skills. (Lead criteria) 
• Experience with Microsoft Office applications (Word, Excel, PowerPoint, etc) and the ability to develop and maintain logs, plans, etc. using these applications. 
• Excellent written and oral communication skills and the ability to communicate professionally and effectively with colleagues and stakeholders at all levels. 
• Flexibility and a willingness to adapt and learn as work evolves. 
• Strong interpersonal skills with the ability to work well within and across teams and build and maintain effective relationships. 
• Excellent organisational skills with the ability to proactively prioritise, plan and schedule complex tasks. 

Desirable Criteria

• Exposure to assurance, risk management and governance requirements and structures. 

We’ll assess you against these behaviours during the selection process:

• Changing and Improving
• Working Together
• Delivering at Pace

We’ll assess you against these technical skills during the selection process:

• Please refer to the Candidate Pack and Role Profile attached for full details.
• Please refer to the Candidate Pack and Role Profile attached for full details.

Alongside your salary of £23,450, OFGEM contributes
£6,331 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Find out what benefits a Civil Service Pension provides.

Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; Hybrid working (currently 1 day a week in the office but is in review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

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Job contact :

• Name : Cheryl Stobo
• Email : recruitment@ofgem.gov.uk

Recruitment team

• Email : recruitment@ofgem.gov.uk