INDEX – Delivery Manager


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Details

Reference number

324798

Salary

£44,500 – £48,243
A
Civil Service Pension
with an average employer contribution of 27%

Job grade

Senior Executive Officer

Contract type

Permanent
Loan
Secondment

Length of employment

You will be expected to join on a two-year loan/secondment if you are already a Civil/Crown Servant.

Business area

CO – Joint Intelligence Organisation

Type of role

Analytical
Architecture and Data
Digital
Information Technology
Intelligence

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available

2

Contents

Successful candidates will be assigned to our office in Whitehall, although the majority of this role can be conducted remotely.

Job summary

The Information and Data Exchange (INDEX) sits at the heart of the intelligence assessment community, building innovative digital capabilities to ensure our national security assessments can maintain a technological and analytical edge.

We are seeking motivated, dynamic and capable individuals to join a growing and ambitious INDEX team. Candidates should be passionate about developing and delivering digital solutions to meet user needs and digital transformation in government. We are looking for people with the right approach, experience and willingness to learn. The INDEX team fosters a culture of innovation, champions accessibility and promotes inclusion and diversity.

The Information and Data Exchange (INDEX) is a digital initiative sponsored by the Joint Intelligence Organisation (JIO). INDEX is a digital service which enables analysts to quickly find relevant, high quality government reporting (analysis and assessment) and publicly available material (open source). INDEX optimises advanced analytics and cloud technology to enable people working across HMG to quickly identify relevant, high-quality data and information from within and external to government.

We are advertising for two delivery manager roles to help grow the INDEX service. You will be working with external development teams and teams across government. There will be opportunities to work with a range of stakeholders including government departments, the National Security community and industry partners. You will be empowered to identify and implement improvements to help scale the service, including through automation and use of data and metrics. There will be opportunities to gain experience in commercial and financial management, as well as security and risk management. You will be working as part of a multidisciplinary team, including user researchers, developers, and analysis teams across government.

Job description

The Information and Data Exchange (INDEX) sits at the heart of the intelligence assessment community, building innovative digital capabilities to ensure our national security assessments can maintain a technological and analytical edge.

We are seeking motivated, dynamic and capable individuals to join a growing and ambitious INDEX team. Candidates should be passionate about developing and delivering digital solutions to meet user needs and digital transformation in government. We are looking for people with the right approach, experience and willingness to learn. The INDEX team fosters a culture of innovation, champions accessibility and promotes inclusion and diversity.

The Information and Data Exchange (INDEX) is a digital initiative sponsored by the Joint Intelligence Organisation (JIO). INDEX is a digital service which enables analysts to quickly find relevant, high quality government reporting (analysis and assessment) and publicly available material (open source). INDEX optimises advanced analytics and cloud technology to enable people working across HMG to quickly identify relevant, high-quality data and information from within and external to government.

We are advertising for two delivery manager roles to help grow the INDEX service. You will be working with external development teams and teams across government. There will be opportunities to work with a range of stakeholders including government departments, the National Security community and industry partners. You will be empowered to identify and implement improvements to help scale the service, including through automation and use of data and metrics. There will be opportunities to gain experience in commercial and financial management, as well as security and risk management. You will be working as part of a multidisciplinary team, including user researchers, developers, and analysis teams across government.

About the JIO

The Joint Intelligence Organisation (JIO) primarily supports the Joint Intelligence Committee (JIC) and the Foreign Policy and Security Council, the Prime Minister and other key decision-makers by providing authoritative, robust all-source intelligence assessment on a vast range of national security and foreign policy priorities.

Our work covers, and goes beyond, ‘traditional’ national security topics such as geopolitical issues and threats to British interests. We apply a national security lens to issues such as emerging technology, economic and health security, climate change and horizon scanning (for example, identifying and monitoring countries at risk of instability).

The Professional Head of Intelligence Assessment (PHIA) was established in 2005. The post and associated team is part of the JIO and leads on the development of the UK intelligence community’s analytical capability.

You can read more about working for the JIO and INDEX in the information packs attached at the bottom of this advert.

Person specification

We are recruiting for two Delivery Managers. Example responsibilities, which will be split across the two successful candidates, include:

  • Maintaining delivery momentum with external development teams: Ensuring they are motivated, collaborating and working well. Contribute to prioritisation activities, business cases, benefits realisation and business change.
  • Backlog prioritisation and refinement: Focus the team on what is most important to the delivery of products and services. Define requirements into epics, features and stories in jira and tasks, providing clear acceptance criteria. Work with user researchers to communicate user research findings across technical and business stakeholders so that they share a strong and empathetic understanding of their users.
  • Identify and implement service and process improvements: Identify obstacles and help the team to overcome them. Use business modelling to perform and facilitate analysis of ‘As Is’ and ‘To Be’ scenarios to identify potential process improvements. Document and communicate options and recommendations to meet business and user requirements.
  • Business Analytics: Track and proactively manage project related actions and decisions and actively identify and manage dependencies and obstacles. Measure and communicate progress on delivery to the wider team including input into management metrics, weekly updates and comms.
  • Agile: Coach and mentor team members to apply the most appropriate Agile ways of working. Champion agile best practice, mentor team members in agile techniques and use of Jira.
  • Support to commercial and financial management: Work with commercial and finance teams within the Cabinet Office to ensure the INDEX service follows best practice. Support budget planning, invoice management, spend approvals and procurement options analysis. Commercial and financial experience is not essential, you will be provided with training.

You will be empowered to set up new initiatives, develop new relationships and try new ideas which are aligned with the INDEX vision.

Skills and Experience Required

    The successful candidate have the skills listed below, These skills are aligned with the DDaT Profession Delivery Manager role:  

    https://ddat-capability-framework.service.gov.uk/delivery-manager.html

    • Agile practices (Practitioner): You can identify and compare the best processes or delivery methods to use; recognise when something does not work and encourage a mindset of experimentation; adapt and reflect, be resilient and see outside of the process; use a blended approach depending on the context; measure and evaluate outcomes and help teams to manage and visualise outcomes.
    • Commercial management (Practitioner): You can act as the point of contact for contracted suppliers; understand appropriate internal contacts and processes within a government department; and understand how and when third parties should be brought into digital, data and technology (DDaT) projects.
    • Communicating between the technical and non-technical (practitioner): You can listen to the needs of technical and business stakeholders, and interpret them; effectively manage stakeholder expectations; manage active and reactive communication; support or host difficult discussions within the team or with diverse senior stakeholders.
    • Financial management (working): You can balance cost versus value; consider the impact of user needs; report on financial delivery; monitor cost and budget; and understand how and when to escalate issues
    • Maintaining delivery momentum (practitioner): You can facilitate the delivery flow of a team, managing the pace and tempo and actively address internal and external risks, issues and dependencies including where ownership exists outside the team.
    • Planning (practitioner): You can understand the environment and prioritise the most important or high value tasks; use data to inform planning; manage complex internal and external dependencies; provide delivery confidence; remove blockers or impediments that affect plans and can develop a plan for difficult situations and ensure that teams plan appropriately for their capacity.

    We invest in upskilling our team members to enable them to thrive once they start working with us. As such, if you don’t quite match these desirable skills, don’t let it put you off applying as we will equip the successful candidate with them once you are in post.

      Behaviours

      We’ll assess you against these behaviours during the selection process:

      Technical skills

      We’ll assess you against these technical skills during the selection process:

      • Agile practices (Practitioner):
      Alongside your salary of £44,500, Cabinet Office contributes
      £12,015 towards you being a member of the Civil Service Defined Benefit Pension scheme.

      Find out what benefits a Civil Service Pension provides.
      Annual salary increases will depend upon individual performance and contribution to the organisation’s success. In addition there will be the opportunity to earn performance related bonuses.

      Existing civil servants can take up the post on loan from their parent department for the duration advertised (permission from their parent department would need to be secured in order to take up the post). Those joining on level transfer will retain their current salary. Staff joining on promotion terms will receive up to a 10% increase of their current basic salary or the pay band minimum whichever is the greater. Staff joining on promotion will adopt the modernised terms and conditions of employment which came into force in 2013. 

      Pension: There is a choice of excellent pension schemes. More information about pension provisions can be found at www.civilservice.gov.uk/pensions

      Flexible Working: Flexible working including job-share arrangements may be considered for this role.

      Leave allowances: 25 days’ paid leave per annum rising to 30 days after five years’ service. In addition, full-time staff receive eight public holidays and the Queen’s Birthday privilege day as well as competitive maternity, paternity, parental and adoption leave.

      Crisis working: As the JIO and PHIA are at the heart of national security function for the UK, there are occasionally times where we need to respond to incidents of crisis or critical importance. Staff in any role may be asked to work extended or anti-social hours with little or no notice on such occasions.

      Probation: Staff new to the Civil Service will be required to serve a six month probationary period.

      Location: The post will be based in Westminster, London. No relocation costs will be available.

      Equality and Diversity: The Cabinet Office is committed to a policy of equal opportunity for all staff. We will not discriminate on grounds of gender, gender identity, race, disability, sexual orientation, religion or belief, age, those with caring responsibilities, part time workers or any other factor irrelevant to a person’s work. We encourage a diverse workforce and aim to provide a working environment where all staff at all levels are valued and respected, and where discrimination, bullying, promotion of negative stereotyping and harassment are not tolerated.

      Civil Service Code: All civil servants are subject to the provisions of the Civil Service Code which details Civil Service values, standards of behaviour, rights and responsibilities. Go to http://civilservicecommission.independent.gov.uk for more information.

      Selection process details

      This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

      As part of the application process you will be asked to complete a CV 250 word Behavioural Statements and Personal Statement of 500 words. Further details around what this will entail are listed on the application form. Behaviours and technical skills will also be assessed at sift and interview.

      Sift and interview dates as well as the interview location to be confirmed.

      Should a large number of applications be received, an initial sift may be conducted using the lead behaviour, Working Together. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.

      Selection Process

      Candidates successful at the application stage will be invited to a formal interview focused on the behaviours  and technical skill listed on the vacancy advert, this could either be face to face/online video interview. 

      Further details will be shared to candidates if invited to proceed to this stage.

      Sift and interview dates to be confirmed.

      Further information

      High-Side Evidence

      Community colleagues wishing to submit evidence holding a higher classification are permitted to do so, although are requested to get in touch with the Recruitment Team on R28918 where they will be provided with appropriate instructions for doing so. The recruitment team must ensure that any supporting evidence submitted on alternative systems are redacted to remain compliant with name blind recruitment principles. Applications submitted directly to recruiting managers will not be considered.

      Please note that this role requires SC clearance, which would normally require 5 years’ UK residency in the past 5 years. This is not an absolute requirement but supplementary checks may be required where individuals have not lived in the UK for the required period. This may mean that your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible. Whilst this role can be undertaken with SC clearance, the successful candidate would be expected to undergo the DV clearance once in post. 

      If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘contact point for applicants’ section.

        Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.

        New entrants are expected to join on the minimum of the pay band.

        A reserve list may be held for a period of 12 months from which further appointments can be made.

        Any move to Cabinet Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk

        Prior agreement to be released on a loan basis must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return.

        If successful and transferring from another Government Department a criminal record check may be carried out.

        In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.

        However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

        Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

        A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

        Reasonable Adjustment

        If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. 

        If you need a change to be made so that you can make your application, you should: 

        • Contact Government Recruitment Service via cabinetofficerecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs. 
        • Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

        Feedback will only be provided if you attend an interview or assessment.

        Security

        Successful candidates must undergo a criminal record check.
        Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
        People working with government assets must complete baseline personnel security standard (opens in new window) checks.

        Nationality requirements

        Open to UK nationals only.

        Working for the Civil Service

        The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

        We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).

        The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
        This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
        Once this job has closed, the job advert will no longer be available.
        You may want to save a copy for your records.

        Contact point for applicants

        Job contact :

        • Name : Vacancy Enquiries
        • Email : info.applications@cabinetoffice.gov.uk

        Recruitment team

        • Email : cabinetofficerecruitment.grs@cabinetoffice.gov.uk

        Further information

        Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles.
        If you feel that your application has not been treated in accordance with the Recruitment Principles, and wish to make a complaint, then in the first instance you should contact Government Recruitment Service at: cabinetofficerecruitment.grs@cabinetoffice.gov.uk.
        If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission at: info@csc.gov.uk.
        For further information on the Recruitment Principles, and bringing a complaint to the Civil Service Commission, please visit their website at: https://civilservicecommission.independent.gov.uk.

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