Export and Investment Digital Services Monitoring and Evaluation Lead


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Details

Reference number

326100

Salary

£39,384 – £46,715
National: £39,384 – £43,169 London: £43,007 – £46,715 Candidates may be eligible for an allowance of £4,245 – £6,000 on confirmation of a GSG membership and/or Masters, subject to approval.
A
Civil Service Pension
with an average employer contribution of 27%

Job grade

Senior Executive Officer

Contract type

Permanent

Business area

DBT – DG COO – Digital, Data & Technology

Type of role

Analytical
Statistics

Working pattern

Flexible working, Full-time, Part-time

Number of jobs available

1

Contents

Belfast, Birmingham, Cardiff, Darlington, Edinburgh, London, Salford

Job summary

The Monitoring and Evaluation Strategy and Delivery team 

This is a relatively new multi-disciplinary team of 17 analysts (Statisticians, Social Researchers, Performance Analysts and Economists) sitting at the heart of all that we do in DDaT to secure accountability and learning. Digital is a large area of spend for DBT year on year. Developing a comprehensive Monitor and Evaluation (M&E) programme to understand what works, what does not work and why, is paramount.  

The team is the first step to create and deliver an M&E Strategy for all DDaT products and services. The team is setting up the framework for key performance indicators, undertaking bespoke holistic evaluations and the measurement of HMT compliant VfM to support fiscal events. This is vital to understanding how the resources are being used, support the continuous learning and understand the economic impact. 

The team’s aim is to fulfil the ambition reflected in the NAO review of Exports which highlighted DBT’s digital services do not yet provide the export support that some businesses need. Through embedding comprehensive M&E the team will support the continuous improvement of Digital products and services. 

The Role

The post holder will support the Head of M&E in Export and Investment team in devising the programme of work to ensure robust monitoring and evaluation. The team covers all aspects of evaluation including the rationale for designing exports support services delivered digitally, ensuring these services collect the right information for monitoring, and building an understanding of “what works” and what doesn’t for the DDaT services.  We also do bespoke evaluations in alignment with existing approaches in the Department for the area of interest. The postholder will work closely with analysts across the Department to ensure consistency on methodology and data quality. 

Find out about life at DBT, our benefits and meet the team by watching our recruitment video, visiting our website or reading our blog! 

Job description

In this role you will be responsible for:

  • Devising M&E plans, securing agreement, undertaking research, analysis and reporting
  • Developing and running in-house digital surveys – inception, questionnaire development, cognitive testing, fieldwork, analysis and reporting
  • Analysis of existing data on performance (satisfaction and reported impact)
  • Designing how data is collected on export support services, including directly through the digital services, survey questions in existing DBT surveys and by embedding customer satisfaction measures in the products
  • Leading on rapid evidence assessments and synthesising existing evidence on exporter issues and perceptions and on “what works” for business support
  • Contributing to the work by economists on measuring Green Book compliant value for money
  • Working closely with the Export Client Survey team to ensure the sampling and questionnaire of the DBT satisfaction and reported impact surveys work well for export support services and report on the findings

This role will work closely with the Export Support M&E team in Export Promotion analysis, which also includes a DGET funded role for M&E on export support services.

Person specification

Essential Skills and Experience    

  • Data Analysis based on the GSG competency framework.
  • Must be an existing member of the Government Statistical Group or be willing to become badged as part of the application process.

Desirable Skills and Experience   

These are not necessary but would be ideal if you have: 

  • Interest in Evaluation techniques and approaches.
  • Understanding of Survey methods, AB testing, Behavioural insights and/or Green Book principles appraisal and measuring value for money.

Personal Attributes and Skills  

  • This role is open to a Statistician with an interest in surveys and monitoring and evaluation methods. The individual will be able to support policy changes in real time and be comfortable working with a range of stakeholders.
  • The post holder must have a strong data analysis background and be able to manage, conduct and communicate analysis with confidence. Ideally this includes being able to review literature on the relevant topic, have experience of quantitative data analysis and reporting.

Qualifications

Candidates should have one of the following:

• A first- or second-class honours degree in a numerate subject (2:2 minimum) containing at least 25% taught statistical content (e.g. Statistics, Mathematics, Economics, Sciences, Business Studies, Psychology, Geography or similar).

• A higher degree, e.g. an MSc or PhD, in a subject containing formal statistical training (e.g. Statistics, Mathematics, Economics, Sciences, Business Studies, Psychology, Geography or similar).

• Have worked in a statistical/data science field and are able to demonstrate continuous professional development (via a CPD Log Book) in statistics or data science at the same level as a foundation degree/HND (Level 5).

• Have achieved or on track to achieve a level 4 apprenticeship including at least 2 years in a statistical or data analysis field in government and are able to demonstrate continuous professional development in statistics or data analysis (via a CPD log book signed off by a manager or mentor who are members of the statistical profession).



Please note – candidates may apply in their final year of study whilst they are still awaiting their qualification result, however, formal contracts can only be offered upon confirmation of the achievement of the relevant qualification. In the case of an apprenticeship, this includes completing 2 years’ work experience in a statistical/data analysis field in government as part of attaining the qualification.

Failure to provide this information will result in your application being sifted out of the process.

Memberships

Applicants must hold GSG membership or be willing to be badged to the GSS profession as part of the application process. Are you a member of GSG? If yes send evidence to ddat.recruitment@businessandtrade.gov.uk

If the answer is no, are you willing to undertake the knowledge test? Practice test can be find attached below. Requirement to become badged member can be found here: https://analysisfunction.civilservice.gov.uk/government-statistical-service-and-statistician-group/gss-careers-and-learning/joining-us/

Behaviours

We’ll assess you against these behaviours during the selection process:

Technical skills

We’ll assess you against these technical skills during the selection process:

  • Presenting and Disseminating Data Effectively
  • Acquiring Data/Understanding Customer Needs
  • Data Analysis

We only ask for evidence of these technical skills on your application form:

  • Data Analysis
Alongside your salary of £39,384, Department for Business and Trade contributes
£10,274 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Find out what benefits a Civil Service Pension provides.
  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • A Civil Service pension with an average employer contribution of 27%

We recognise the challenges that people with (multiple) protected characteristics may experience on the job market and in their career progression. We are fully committed to being an inclusive employer and ensuring equal opportunities. We are keen to make our workforce as diverse as possible, and we hope to attract applications from underrepresented groups, including ethnic minorities, people with a disability, and people with gender diverse identities

Please refer to the attached candidate pack for further information on our benefits.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

Interviews for this vacancy will be conducted virtually. We will, however, consider in-person interviews by exception.

Please ensure that you check your emails regularly as all updates from us will be sent to you this way.

To apply for this post, you will be asked to complete the following as part of the online application: 

  • A CV setting out your career history, with key responsibilities and achievements. Provide employment history that relates to the essential criteria, and that any gaps in employment history within the last 2 years are explained. The CV should not exceed more than 2 x A4 pages.
  • A Data Analysis Example based on the GSG competency Framework of 250 words maximum.
  • A Personal Statement no more than 500 words using the  role responsibilities, technical skills and person specification.  

It is likely that the sift will take place 1-2 weeks after the closing date and interviews 3-5 weeks after the closing date though this is subject to change.

If we receive a high volume of applications, we will conduct a ‘short sift’ and read two elements of your application. For this campaign a short sift would be conducted based on: CV and Data analysis example.

How We Interview  

Applicants who are not already members of the Government Statistician Group (GSG) will be required to do an online statistical test and a dissemination exercise as part of the application process to join the GSG. Please note the minimum qualifications/experience detailed here

Once you have submitted your application and the application has closed, you will be emailed during standard working hours inviting you to complete the GGS online multiple-choice test.

This is a timed test and must be completed within 48 hours for you to be considered for the next stage of the process. You are encouraged to try the test attached to the advert before attempting the real test.

Please ensure you inform us ahead of the test if you require any reasonable adjustments to be considered.

If you are already a member of the GSG, you are exempt from sitting the online test. To prevent your application being rejected please email ddat.recruitment@businessandtrade.gov.uk as soon as you submit an application to notify us that you are a GSG member. The recruitment team will then check your GSG membership with ONS. Once confirmed you will be moved onto the next stage by our recruitment team. 

Candidates who are not GSG members will also have to do a dissemination exercise during the interview. Further instructions will be shared alongside the invite to the interview.

There will be a technical element within the interview where you will be asked questions about your specific professional skills and knowledge relating directly to the job role. 

Detailed explanations of each Technical Skill can be found on the Government Statistician Group competency framework. :https://gss.civilservice.gov.uk/policy-store/competency-framework-for-the-government-statistician-group-gsg/ 

Reasonable Adjustments

We are committed to supporting candidates so they can perform at their best throughout the recruitment process. This includes making reasonable adjustments to our process. In order to request an adjustment: 

Complete the ‘Assistance required’ section on the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. 

Alternatively contact the Government Recruitment Service at DBTrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.  

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.

Candidate Support

You may want to join a virtual Candidate Support Session. These sessions include helpful tips and advice on the recruitment process, from application to interview.  

Please see attached Candidate Pack for further information on: Diversity and Inclusion; Benefits; Learning and Development; Working Patterns and what we deliver as a department.

Further Information:

  • A reserve list may be held for a period of 12 months from which further appointments can be made. Reserve Lists will be for each location and appointments made in merit order based on location preferences.   
  • Any move to the Department for Business and Trade from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments.
  • The Department will not consider sponsoring a visa or issuing a Certificate of Sponsorship. We are unable to offer advice on any Visa and Immigration cases.  
  • New entrants are expected to join on the minimum of the pay band.  
  • Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty. Any applicant who has details held on the IFD will be refused employment.   
  • A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.  
  • Terms and Conditions are attached. Please take time to read the document to determine how these may affect you.

Please note – the successful candidate will be expected to remain in post for a minimum of 18 months before being released for another role.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service /Disclosure Scotland/Access NI on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk 

For further information on the Access NI confidential checking service telephone: the Access NI Helpline on 0300 200 7888 and ask to speak to the operations manager in confidence, or email accessni@ani.x.gsi.gov.uk

Vetting

The requirement for SC clearance is to have been present in the UK for at least 3 of the last 5 years. Failure to meet the residency requirements will result in your security clearance application being rejected. 

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available.
You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : Martina Marjanovic
  • Email : martina.marjanovic@businessandtrade.gov.uk

Recruitment team

  • Email : dbtrecruitment.grs@cabinetoffice.gov.uk

Further information

Our recruitment process is underpinned by the principle of appointment on the basis of fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners’ Recruitment Principles.

If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DBT by email: Resourcing@businessandtrade.gov.uk.

If you are not satisfied with the response you receive, you can contact the Civil Service Commission, which regulates all Civil Service recruitment.

For further information on bringing a complaint to the Civil Service Commission please visit their web pages: Click here to visit Civil Service Commission/Complaints

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