Data Management Manager


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Details

Reference number

328140

Salary

£43,123 – £50,059
per annum, depending on skills and experience

Job grade

Senior Executive Officer
Band E

Contract type

Fixed term

Length of employment

1 year

Business area

RBGK – Marketing and Commerical

Type of role

Analytical
Architecture and Data
Business Management and Improvement
Customer Insight
Operational Delivery

Working pattern

Full-time

Number of jobs available

1

Contents

London, London (region), TW9 3AE

Job summary

An exciting opportunity has arisen to join Kew’s Insight & Data Management team. We are looking for an experienced data or development operations manager to lead the Data Management team as interim Data Management Manager.

It’s an exciting time to join the team as we are in the final stages of a Kew-wide transformation project which will bring together data from across Kew allowing us a single customer view for the first time. This is a great opportunity for an ambitious individual to make a real impact.

Job description

The role will be an opportunity to take the lead for Data Management for the next year, acting as Subject Matter Expert and ensuring the successful delivery of the solution to achieve a single customer view. Particular areas of improvement will be the delivery of improved, automated Direct Debit processes to secure the efficient operation of this multi million pound income stream, maximising income realisation each month, as well as the roll out of a hub and spoke model of data governance across Kew. 

Working closely with the Head of Insight & Data Management and the IDM managers group, the role plays a key role in policy and procedure development and implementation and is responsible for the documentation and roll out of data processes. 

Person specification

Our ideal candidate will have a proven background in a similar role with experience of data management and/or membership or fundraising operations. We are looking for a proactive and enthusiastic individual who is highly organised with the ability to manage multiple priorities and effectively engage with stakeholders.

Interviews are planned for the week commencing 18th December.

This role is based at Kew with the option of regular home working, subject to operational requirements.

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.

Selection process details

If you are interested in this position, please submit your application via the Kew Gardens website. 

We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.

No agencies please.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available.
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Contact point for applicants

Job contact :

  • Name : jobs@kew.org
  • Email : jobs@kew.org

Recruitment team

  • Email : jobs@kew.org
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