Student Finance Officer (welsh speaking)


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Details

Reference number

326679

Salary

£20,790 – £20,790
A
Civil Service Pension with an average employer contribution of 27%

Job grade

Other

Contract type

Permanent

Business area

SLC – Operations

Type of role

Contact Centre

Working pattern

Full-time

Number of jobs available

12

Contents

Llandudno

Job summary

Yeitl Rôl: Swyddog Cyllid Myfyrwyr

Cyflog: £20,790

Pensiwn: 26.6% 

Dyddiad Cychwyn: 29/01/2024

Patrwm Sifft: 8am – 4.30pm & 9.30am – 6pm (cylchdro sifft)

Job description

A yw’n bryd i chi ddatgloi eich potensial? 

Mae’r Cwmni Benthyciadau Myfyrwyr yn sefydliad dielw dan berchnogaeth y Llywodraeth a sefydlwyd i ddarparu grantiau i fyfyrwyr mewn prifysgolion a cholegau yn y Deyrnas Unedig.  Ers 1989, rydym wedi galluogi ein cwsmeriaid i fuddsoddi yn eu dyfodol drwy ddarparu gwasanaethau asesu, talu ac ad-dalu diogel, cywir ac effeithlon.

Mae ein Swyddfeydd Cyllid Myfyrwyr yn gyfrifol am gynorthwyo ein cwsmeriaid ar eu taith cyllid myfyrwyr trwy gynorthwyo cwsmeriaid, datrys eu ceisiadau a rheoli eu ceisiadau wrth ddysgu sgiliau newydd wrth i’ch gyrfa symud ymlaen o fewn SLC.

Bydd hyn yn cynnwys asesu a phrosesu ceisiadau cyllid myfyrwyr i sefydlu cymhwysedd a hawl ein cwsmeriaid i gymorth ariannol ar draws ystod eang o gynhyrchion SLC tra’n darparu gwasanaeth cwsmeriaid rhagorol trwy ateb ymholiadau cwsmeriaid trwy ein gwahanol sianeli gan gynnwys galwadau i mewn ac allan, e-bost, gwe-sgwrs a llythyr.

Mae SLC yn cynnig model gweithio Cyfunol a fydd fel arfer yn 2 ddiwrnod yn y swyddfa a 3 diwrnod o gartref.

Person specification

Yr hyn sydd gennych chi:

•Profiad o weithio mewn rôl sy’n canolbwyntio ar y cwsmer, yn ddelfrydol mewn canolfan gyswllt neu amgylchedd prosesu cyfaint uchel.
•O leiaf gradd C TGAU Saesneg a Mathemateg (neu radd Safonol) neu gymhwyster lefel gyfatebol.
•Sgiliau TG rhagorol, gyda phrofiad sylweddol o weithio gydag MS Office, e-bost a llwyfannau meddalwedd lluosog.
•Angerdd am wasanaeth cwsmeriaid gyda’r gallu i ddeall anghenion cwsmeriaid ac awydd i gyflawni safonau uchel.
•Y gallu i ddefnyddio eich menter eich hun wrth weithio o fewn canllawiau diffiniedig ac addasu i amgylcheddau gwaith sy’n newid, mewn modd cadarnhaol.
•Y gallu i gyfathrebu’n glir ac yn effeithiol trwy amrywiaeth o sianeli gan gynnwys ffôn, e-bost, a llythyr.
•Ymrwymiad i barhau â’ch dysgu a’ch datblygiad eich hun tra’n cynnal y wybodaeth a’r sgiliau allweddol sydd eu hangen ar gyfer eich rôl

Alongside your salary of £20,790, Student Loans Company contributes
£5,530 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Find out what benefits a Civil Service Pension provides.

Gallwch ddisgwyl mwy mewn gyrfa gyda SLC. Rydym yn cefnogi cydweithwyr i ddatgloi eu potensial trwy ein rhaglen datblygu Llwybrau Gyrfa ac yn cynnig pecyn buddion a gwobrau rhagorol sy’n cynnwys:

  • 28 diwrnod o wyliau blynyddol ynghyd ag 8 gwyliau cyhoeddus
  • Opsiwn i brynu/gwerthu hyd at 10 diwrnod o wyliau blynyddol
  • Opsiynau oriau hyblyg a gweithio hyblyg ar gael
  • Opsiwn i ymuno â chynllun pensiwn y Gwasanaeth Sifil
  • Sicrwydd yswiriant bywyd 4 x cyflog blynyddol
  • Tâl salwch uwch cwmni ac absenoldeb teuluol gan gynnwys mamolaeth, tadolaeth a mabwysiadu
  • Opsiynau buddion ffordd o fyw cyfrannol gan gynnwys gostyngiadau mewn cannoedd o adwerthwyr, cynllun beicio i’r gwaith, mynediad i Glwb Chwaraeon a Hamdden y Gwasanaeth Sifil ar gyfer aelodaeth campfa am bris gostyngol, a chynllun yswiriant deintyddol dewisol

Ni fydd unrhyw gais a gyflwynir yn Gymraeg yn cael ei drin yn llai ffafriol na chais a gyflwynir yn Saesneg

Selection process details

Shortlisted candidates will be contacted.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
Once this job has closed, the job advert will no longer be available.
You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : ask_recruitment@slc.co.uk
  • Email : ask_recruitment@slc.co.uk

Recruitment team

  • Email : ask_recruitment@slc.co.uk

Further information

If you feel your application has not been treated in accordance with the Civil Service Commission’s Recruitment Principles and you wish to make a complaint, you should contact Ashley_Hay@slc.co.uk in the first instance.

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