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Details
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Salary
Civil Service Pension with an average employer contribution of 27%
Job grade
Contract type
Business area
Type of role
Education and Training
Human Resources
Operational Delivery
Working pattern
Number of jobs available
Contents
Location
About the job
Job summary
the heart of UK security. You will be a key contributor by supporting the wider Learning and Development (L&D) team with administrative tasks to
ensure all training runs smoothly.
Job description
As a Training Support Officer your key duties will include:
- Managing the group mailbox and escalating complex queries appropriately
- Regular communication with trainees and trainers
- Processing all administration related to internal and external training courses. This will include course loading, sending out joining instructions and greeting and escorting trainees and trainers
- Supporting the facilitation of the induction programme
- Regular minute taking for meetings chaired by the L&D team, and other teams within our business area
- Room booking management
- Maintaining and updating the L&D training calendar and Hub
Person specification
As a Training Support Officer within UK Security Vetting, we are looking for someone who has the following expertise and attributes:
- Excellent administration skills, with a high level of attention to detail
- Effective written and verbal communication skills
- Experience using a variety of IT packages, especially Google Applications
- Adept at planning and prioritising their own workload
- Resilience, even when dealing with challenging situations
- A supportive team member who thrives when working collaboratively
- A proactive approach to developing themselves and others
Desirable
- An interest in a career within Learning and Development
This role will be based in either York or Glasgow. UKSV operates a hybrid working policy. There is flexibility to split your working week but with a minimum requirement of 60% in the listed Cabinet Office Hubs.
Behaviours
We’ll assess you against these behaviours during the selection process:
We only ask for evidence of these behaviours on your application form:
- Delivering at Pace
Benefits
£6,682 towards you being a member of the Civil Service Defined Benefit Pension scheme.
Find out what benefits a Civil Service Pension provides.
- Learning and development tailored to your role.
- An environment with flexible working options.
- A culture encouraging inclusion and diversity.
- A Civil Service Pension which provides an attractive pension, benefits for dependants and average employer contributions of 27%.
- A minimum of 25 day
Things you need to know
Selection process details
Application process
You will be asked to provide a 250-word statement on the Behaviour Delivering at Pace.
To assess experience you will be asked to provide a 500-word personal statement as part of the application process. A personal statement should provide a summary of your skills and achievements to show that you have the relevant experience, skills and attributes required for the role.
Please detail your experience relevant to the role and carefully consider the criteria listed in the person specification.
Should a large number of applications be received, an initial sift may be undertaken using the lead Behaviour Delivering at Pace. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.
Selection process
During the interview you will be assessed against the Behaviours Delivering at Pace, Communicating & Influencing and Working Together and your exsperience.
Expected timeline (subject to change)
Expected sift date 11/12/2023]
Expected interview date/s 25/12/2023
Interview location – Google meets Video Conferencing
Reasonable adjustments
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
- Contact Government Recruitment Service at: cabinetofficerecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
- Complete the assistance required section in the personal information page of your application form to provide information we should be aware of that will enable us to support you further on in the recruitment process. For instance, you may need wheelchair access at an interview, or if youre deaf, a Language Service Professional.
Further information
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘contact point for applicants’ section.
Please note that this role requires SC clearance, which would normally need 5 years UK residency in the past 5 years. This is not an absolute requirement, but supplementary checks may be needed where individuals have not lived in the UK for that period. This may mean your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible.
Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.
Any move to Cabinet Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
A reserve list will be held for a period of 12 months, from which further appointments can be made.
If successful and transferring from another Government Department a criminal record check may be carried out.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service /Disclosure Scotland on your behalf.
However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).
Apply and further information
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Contact point for applicants
Job contact :
- Name : UKSV Recruitment Team
- Email : uksv-recruitmentteam@cabinetoffice.gov.uk
Recruitment team
- Email : cabinetofficerecruitment.grs@cabinetoffice.gov.uk
Further information
If you are not satisfied with the response you receive, then you can contact the Civil Service Commission at info@csc.gov.uk. For further information on the Recruitment Principles. and bringing a complaint to the Civil Service Commission, please visit their website at: https://civilservicecommission.independent.gov.uk.
