Customer Services Group – Asylum, Support, Resettlement and Accommodation (ASRA) – Pipeline Estates Legal Property Advisor

As part of the application process, you will be asked to complete:

•    CV detailing job history/skills
•    Statement of Suitability (Personal Statement) (maximum 750 words)

Further details around what this will entail are listed on the application form.

Your CV should outline your job history and your skills and experience for the role with key responsibilities and achievements.

The Statement of Suitability (Personal Statement) should be aligned to demonstrate your skills and experience for the role and how you meet the Essential Criteria as detailed in the job description.  

For guidance on how to construct your personal statement, you are encouraged to visit Civil Service Careers. Links – Statement

The sift will be completed on the Personal Statement and the CV.

Candidates successful at sift stage will be invited to interview where they will be assessed on all the behaviours listed and the technical skill ‘Property Professional Expertise’. Please refer to the Government Property Career Framework for further details:

2022-03-30 GPP Career Framework v13 (publishing.service.gov.uk)

For guidance on how to construct your behaviour examples, you are encouraged to visit Civil Service Careers. Links –Behaviours

Sift and Interview dates

Sift is expected to take place week commencing 18th December 2023. 

Interviews are expected to take place week commencing 15th January 2024. 

We will try to meet the dates set out in the advert, however these may change due to business needs. You will be provided with sufficient notice of the confirmed dates.

Interviews will be carried out via MS Teams. Candidates will be required to have access to:

• A laptop (personal or work) with a working webcam
• Good internet connection
• Microsoft Teams

It is advisable to access your interview from a windows operating system laptop, desktop, phone or tablet as there is no guarantee that Microsoft Teams will work without issue on an Apple laptop, tablet or desktop.

Further information

For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV.  A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.

Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. All applications are screened for plagiarism and copying of examples/answers from internet sources. If any is detected the application will be withdrawn from the process. Further action, including disciplinary action, may be considered in such cases involving internal candidates. Providing false or misleading information would be contrary to the core values of honesty and integrity expected of all Civil Servants. 

Please note: If you are currently an agency member of staff working within the Home Office, a contractor or contingent worker you can only apply for roles that are advertised externally, i.e. outside the civil service. If you are eligible to apply for a role, you are required to select yourself as an external applicant and not internal when submitting your application on Civil Service jobs. This will prevent any delays in pre-employment checks should you become successful in being made an offer of employment after the interview stage. 

A reserve list of successful candidates will be held for a period of 12 months. Selection will be in Merit Order by location to fill the same role or similar roles with closely matching essential criteria and Success Profile elements without further assessment.

Where business needs allow, some roles may be suitable for a combination of office and home-based working.  This is a non-contractual arrangement where all employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estates capacity, by Spring 2024. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). 

Please ensure your profile on the CS Jobs portal is up to date and reflects your current status as a Civil Servant. Inaccurate or out of date details will impact the onboarding process and may delay your start date if you’re successful.

Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best. 

We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and are a Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are a Social Mobility Foundation top 75 employer. 

For further information please see the attached notes for candidates which must be read before making an application.      

New entrants are expected to join on the minimum of the pay band.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

For further information please see the attached notes for candidates which must be read before making an application.

Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate’s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details.

Transfer Terms: Voluntary.

If you are invited to an interview you will be required to  bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks.

Please see the attached list of Home Office acceptable ID documents.

Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk

Reasonable Adjustments

If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. 

If you need a change to be made so that you can make your application, you should:

• Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs
• Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a language service professional

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.

For more information about working for the Home Office, please visit Home Office Careers website.

Feedback

Feedback will only be provided if you attend an interview or assessment.

If you feel that your application has not been treated in accordance with the recruitment principles, and wish to make a complaint, then you should contact in the first instance HORecruitment.GRS@cabinetoffice.gov.uk. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.