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About the job
Job summary
In the Cabinet Office People and Places division, we partner with the people who run Government and deliver on the most challenging agenda. Our clients shape our country: overseeing Governments major projects, transforming how Government operates, contributing to the development of our functional agenda, to name just a few examples.
We provide a professional and strategic HR offer for the business that delivers an organisation of the right shape and structure, with the right staff, with the right skills, and the right capability to deliver its objectives.
Job description
Ensuring our workforce has an effective payroll delivery service is critical to good employee experience, and the People Business Services Team (PBST) are at the heart of this activity. We deliver for and support all employees, including the SCS and Ministers, with payroll transactions, enquiries and onboarding working closely with our shared services provider. We also have a strong focus on developing the Cabinet Offices ambition to improve overall customer experience through interactions with payroll services, systems and departmental guidance.
Were on a really exciting journey as a Team. And this role will play a significant part in making our plans a reality to transform payroll services in the Cabinet Office and make a real difference. Around this were a small, friendly and supportive Team that works together to achieve our goals in a fast paced delivery environment. Youll work with colleagues across Cabinet Office People and Places too, which is seen from within as a great place to work.
If you have team leadership experience plus skills in the other areas, this is an exciting opportunity. And if youre interested, but would like to know more about the role or working at Cabinet Office, please do get in touch (details below).
You will be responsible for:
- The leadership and line management of the PBS operational team (3 HR Officers and x1 HEO Payroll Operational Compliance & Improvement Lead ) to enable the delivery of business critical payroll activity, meeting operational deadlines and providing a quality customer service.
- People management responsibilities that include developing the capability of your people, delivering the performance management cycle and providing opportunities to develop capability as well as setting direction.
- Delivering a quality operational service, producing performance and data reporting and making sound recommendations.
- Working with key stakeholders across the business (e.g. CSHR, Pay & Reward, Security, HRBPs) and managing services provided by third parties (e.g. SSCL).
- Delivering day-to-day operational activity, managing the relevant governance and wider requirements in the COHR Team (e.g. data, project management, audit), and responsibility for dealing with complex queries, cases, and escalations to ensure both immediate and future proof resolution.
- Ensuring all PBST processes and practices are fit for purpose and embedded within the department, to meet business needs and provide a positive user experience. This ranges from drafting policy/guidance changes, understanding current and identifying best practice, implementing system changes, to delivering process training.
- Leading key projects as required as part of wider cross government initiatives, developing COs long-term self-service requirements, and improvement work.
- Working flexibility across the wider HR Operational teams if required to deliver new and emerging priorities.
Person specification
The essential skills for this role are:
- Experience of and strong desire to lead a successful HR people teams or similar and deliver outcomes in a fast paced environment with a focus on excellent customer service.
- The ability to produce operational reports from data and that provide recommendations and manage risk.
- The ability to build and maintain excellent working relationships with internal and external stakeholders.
- Strong organisational skills with the ability to effectively manage and prioritise workload at pace.
- Able to take a pragmatic approach and make sound judgements to resolve complex issues
- Strong written skills with high attention to detail to communicate effectively, using the appropriate approach to maximise impact.
- Highly organised, and flexible to work effectively in a challenging environment, responding at pace to changing priorities.
- Confident in the use of IT applications (such as G Suite and MS Office) to manage the day to day, get data and present information.
The desirable skills for this role are:
- Payroll experience is not essential as this can be learnt over time and on the job.
- CIPD qualified or equivalent or willingness to work towards.
Behaviours
We’ll assess you against these behaviours during the selection process:
Benefits
- Learning and development tailored to your role.
- An environment with flexible working options.
- A culture encouraging inclusion and diversity.
- A Civil Service Pension which provides an attractive pension, benefits for dependants and average employer contributions of 27%.
- A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.
Things you need to know
Selection process details
Application process
You will need to submit a copy of your CV detailing your job history, qualifications and skills and experience alongside a personal statement (up to 1000 words) detailing your skills and experience and how they meet the requirements of the role.
You will also be required to provide 250-word behavioural statements on the selected behaviours.
Should a large number of applications be received, an initial sift may be undertaken using the lead Behaviour, Leadership.
Selection process
Candidates successful at the application stage will be invited to a formal interview where they will be asked to deliver a prepared presentation. You will also be asked some Behaviour-based questions and about your Experience. There will also be a strengths element to the interview.
Expected timeline (subject to change)
Expected sift date W/C 11th December
Expected interview date/s W/C 18th December
Interview location – virtual
Reasonable adjustments
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
Contact Government Recruitment Service via Cabinetofficerecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
Complete the Assistance required section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at an interview, or if youre deaf, a Language Service Professional.
Further information
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘contact point for applicants’ section.
Please note that this role requires CTC clearance, which would normally need 3 years UK residency in the past 3 years. This is not an absolute requirement, but supplementary checks may be needed where individuals have not lived in the UK for that period. This may mean your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible.
Please be aware the levels of national security clearance are changing which may impact on the level needed for this role by the time of appointment. All efforts will be made to keep candidates informed of any changes and what that will mean in terms of vetting criteria. For more information please See our vetting charter
Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.
Any move to Cabinet Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at: https://www.childcarechoices.gov.uk.
A reserve list will be held for a period of 12 months, from which further appointments can be made.
If successful and transferring from another Government Department a criminal record check may be carried out.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service /Disclosure Scotland on your behalf.
However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
Feedback will only be provided if you attend an interview or assessment.
Security
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Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).
Apply and further information
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Contact point for applicants
Job contact :
- Name : Rachel Shuttleworth
- Email : rachel.shuttleworth@cabinetoffice.gov.uk
Recruitment team
- Email : cabinetofficerecruitment.grs@cabinetoffice.gov.uk
Further information
If you feel that your application has not been treated in accordance with the Recruitment Principles, and wish to make a complaint, then in the first instance you should contact Government Recruitment Service at: cabinetofficerecruitment.grs@cabinetoffice.gov.uk.
If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission at: info@csc.gov.uk.
For further information on the Recruitment Principles, and bringing a complaint to the Civil Service Commission, please visit their website at: https://civilservicecommission.independent.gov.uk.
