Portfolio Office Manager (81978)

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Position:    Portfolio Office Manager
Company:    Office of Public Guardian (OPG)
Location:    Nationwide
Grade/Salary:    
SEO
Contract Type:    Permanent

Overview

The Office of the Public Guardian (OPG) protects people in England and Wales who may not have the mental capacity to make certain decisions for themselves, such as about their health and finance. We are an Executive Agency of the Ministry of Justice (MoJ), set up in 2007 following the introduction of the Mental Capacity Act of 2005.

OPG is responsible for registering lasting powers of attorney (LPA) and enduring powers of attorney (EPA) and supervising deputies who are appointed by the Court of Protection.

Power of Attorney Services (POAS) processes incoming power of attorney applications on behalf of the Public Guardian, within agreed targets and performance indicators. POAS comes under the Operations directorate of the Office of the Public Guardian (OPG.)

OPG is a fantastic place to work offering a range of development opportunities. The OPG has signed up to the ‘Time to Change’ pledge which supports mental health in the workplace, as well as recently receiving a health and wellbeing charter accreditation as we are committed to developing a supportive and inclusive environment that reflects the diverse community we serve.

OPG is currently going through an extensive period of organisational change. This will be delivered by our transformation programme . The ambitious plan is about changing the way we provide services. It will help us meet the growing needs of our users, partners and our stakeholders. It will make sure our users experience a better level of support. Overall, it will help us to respond to the changing needs of society. This is so we can better support adults at risk and create high-quality services that are accessible and affordable.

OPG is aiming to have a Digital Power of Attorney in place that meets our customer and stakeholder needs. We aim to have a multiskilled, flexible workforce, working within office/home based locations to meet civil service environment.

Job Description, Duties and Responsibilities –

The successful candidate will assure best practice as well as the continued development and application of project procedures, tools, management information and techniques. They will provide guidance and insight as well as ensuring the portfolio is delivered to the agreed metrics

They will work collaboratively with wider Project Manager Office (PMO) colleagues from across MoJ and the wider civil service to share best practice and role model the skills needed across organisation.

Key responsibilities of the role:

• Team- Manage the PMO team and assist Project Managers in the identification, recruitment, development, deployment and reassignment of project resources throughout the project
  • Finances- Ensure financial control is in place across the portfolio. Regular engagement with corporate finance to ensure accurate financial reporting is in place.
  • Stakeholder Management – Advise the project team on appropriate tools and techniques for managing stakeholder relationships. Provide assurance to project managers on the effectiveness of stakeholder management arrangements.

• Risks & Issues – Establish the project processes and standards for managing risks and issues. Provide assurance to project managers on the effectiveness of Risk and Issue management arrangements and advise on appropriate escalation
• Governance – Ensure appropriate governance is in place and is being followed by projects. Ensure key governance decisions are planned for at the governance forums to minimise risk of delay to progress and that governance routes are being followed and working
• Assurance – Provide independent assurance over the portfolio to relevant governance bodies and Senior Responsible Owners/Sponsors. Lead on assurance activity including internal reviews and arranging external reviews

e.g. Programme Gateway Reviews where applicable. Monitor the effectiveness of controls and ensure that recommendations from external reviews are acted upon. Provide a link into wider MoJ assurance activity such as service assessments, Technology Code of Practice and Triage.

• Change Management – Manage the change control process to effectively manage changes in scope of projects and/or programmes and update configuration documents as
• Project Performance & Controls – Establish and operate project controls around Time Cost and Quality on behalf of the project manager, reporting on project progress and status to appropriate
• Guidance & Best Practice – Develop and embed best practice project management processes, tools and templates from the MOJ project delivery function. Provides direction and guidance to the project team. Ensure

Microsoft Project is being utilised by project managers to effectively manage projects.

• Centre of Excellence – Build the PMO into a Centre of Excellence; a centre of expertise for project delivery, with high quality processes, tools, standards and documentation to enable the delivery of projects and programmes. Including ownership of the delivery and governance frameworks

Other responsibilities/duties:

• Display a commitment to change management and demonstrate best practice.
• Strong leadership with line management responsibility
• Live OPG’s values
• Work collaboratively with MoJ and wider government
• Prioritise and manage workloads

Skills & Qualifications

Essential:

• Experience of managing a PMO and a knowledge of its core processes, services and working practices
• Strong written and oral communication skills
• Production of management information related to programme/project performance for senior stakeholders and project teams
• Experience of managing and assuring risk, budgets and change
• Excellent stakeholder relationship skills
• Excellent organisational skills
• Results focused and able to work under pressure

Desirable

• Relevant programme/portfolio management qualification
• Experience of working in a transformational or business change environment
• Experience of working with programmes
• Experience of multiple project methodologies

Application process

Candidates are to provide a CV (of no more than 2 pages) detailing their previous experience along with a 750 word personal statement on how you meet the essential and desirable skills and qualifications criteria.

Interview Process

Candidates who are successful at sift will be invited to a virtual interview (held via MS Teams). You will be asked strengths-based questions as well as questions relating to the following Civil Service Success Profiles Behaviours –

• Changing and Improving (Level 3)
• Communicating and Influencing (Level 3)
• Managing a Quality Service (Level 3)

You will also be asked to give a brief presentation as part of the interview – further details about this will be shared with candidates in the weeks prior to interviews commencing.

All interviews will be held remotely via MS Teams.

Salary, Working Arrangements & Benefits

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Annual Leave

Generous allowances for paid holiday starting at 25 days per year and rising as your service increases. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Flexible working hours

Requests for part-time contracts will be considered in line with business needs. We welcome and encourage applications from everyone, and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and- diversity

For further information on benefits of working for OPG, such as our Flexible Working Policy and a FAQ, please check the candidate information pack attached to this advert.

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If your application for this role is unsuccessful, we may offer you an alternative role at the same or lower grade should one be available.

We’ll assess you against these behaviours during the selection process:

• Changing and Improving
• Communicating and Influencing
• Managing a Quality Service

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Job contact :

• Name : SSCL Recruitment Enquiries Team
• Email : Moj-recruitment-vetting-enquiries@gov.sscl.com
• Telephone : 0845 241 5359

Recruitment team

• Email : Moj-recruitment-vetting-enquiries@gov.sscl.com