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Civil Service Pension with an average employer contribution of 27%
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Customer Insight
Intelligence
International Trade
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About the job
Job summary
This is an exciting time to join the Department for Business and Trade (DBT). We are the department for economic growth. We support businesses to invest, grow and export, creating jobs and opportunities across the country.
The English Regions (ER) directorate leads the delivery of DBTs export and investment support across the English Regions. You will be part of the Northern Powerhouse (NPH) team which is tasked with growing the North of Englands economy through trade and investment. This team plays an important role Governments Levelling Up agenda. We also work proactively to deliver and support HMGs Exports Strategy, which sets out the UKs ambition to grow exports as a share of GDP and the framework to deliver this.
The Data Insights team within the Northern Powerhouse analyse data and produce insights for operational and strategic decision making, operating at the forefront of business and customer data analysis within government. The team develop a data-led approach to understanding the export opportunity in the North using aggregated microdata, deploying a blend of internal and external data products.
The effective use of data and insight is a key departmental priority, and we are looking for a Deputy Head – Data and Strategic Insights to join our team.
Based in one of our DBT Northern offices (Leeds, Manchester, Darlington), the role will be centred on establishing a systematic and methodological approach to the production of internal and external data-led customer insights to enable effective data-led decisions.
You will lead, manage, and develop a small team of analysts, ensuring data and insight projects are properly resourced, delivered on time and to a high standard. You will be able to understand stakeholder data requirements, formulate briefs and deliver insightful, impactful messaging to non-analytical colleagues bringing data to life.
Job description
You will;
- Develop high quality internal data products to proactively provide the NPH Senior Leadership Team and others with the evidence to drive operational, strategic and policy decisions.
- Empower, motivate and inspire the data and insight team to deliver great work, taking responsibility for performance and development.
- Develop and communicate a data strategy and product roadmap for the NPH, identifying key areas where data and insight should be better harnessed.
- Engage enthusiastically with boards, senior data users and data service owners from across the department, supporting them to adopt our data strategy and ensuring that our data strategy represents their needs.
- Identify areas for improvement; creating concepts for dashboards, visualisations or similar; seeing them through to delivery.
- Understand where there are gaps in data and insight provision, scoping, research and managing implementation of solutions.
- Enhance the strategic usage of Business Intelligence assets in the NPH.
- Represent DBT in the North with internal and external Stakeholders in relation to all Data and Insight issues; leading on the potential for collaboration where appropriate.
Hybrid Working
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.
The role will be based in either Leeds, Manchester or Darlington. You will be asked to express a location preference during the application process.
Please be aware that this role can only be worked from within the UK and not overseas.
Informal hybrid working arrangements will be available as agreed with the vacancy manager and in line with the requirements of the role.
Most DBT employees will be working a hybrid pattern, spending 2-3 days a week (pro rata) in an office, on average.
Appointments will be made to candidates in merit order based on location preferences.
Support in applying for our vacancies is available by joining a virtual Candidate Support Session. These sessions include helpful tips and advice on the recruitment process, from application to interview.
Person specification
Essential Criteria
- Experience of leading teams to deliver high quality data products.
- Experience of managing the production of blended business microdata sets in a government context.
- Excellent verbal and written communication skills, with a demonstrable track record of convincing a range of stakeholders to buy into the use and application of strategic data and insight.
- Strong written, story telling and data visualisation skills with the ability to present analysis and recommendations at senior level.
- Experience in tracking conversions, impact, value for money and customer journeys.
- Ability to support a diverse range of users to adopt a data-led approach.
Desirable Criteria
- experience of Amazon Quicksight or Power BI.
- experience of turning data into insight to support local partnership and marketing messages.
- experience of creating data and insight products and dashboards.
Personal Attributes & Skills
We are looking for an individual who:
- Is good at working and credibly communicating with others including external partners and senior individuals.
- Has experience and enthusiasm for leading a team, including coaching and developing others, to ensure a high performing, highly engaged and happy team.
- Can identify opportunities for new and innovative data and insight products.
- Promotes good data visualisation and communication practices.
- Demonstrates experience of ensuring business priorities are met through the deployment of human and financial resources.
- Has an ability to translate complex and broad material – both qualitative and quantitative – into clear written or oral analysis and communications, including briefings and presentations.
- Demonstrates a strong results driven approach, recognising the need for accuracy, prioritising multiple demands and meeting deadlines.
Behaviours
We’ll assess you against these behaviours during the selection process:
Benefits
£14,040 towards you being a member of the Civil Service Defined Benefit Pension scheme.
Find out what benefits a Civil Service Pension provides.
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
Things you need to know
Selection process details
Interviews for this vacancy will be conducted virtually. We will, however, consider in-person interviews by exception.
Please ensure that you check your emails regularly as all updates from us will be sent to you this way.
Sift will take place week commencing 25/08/2023
Interviews will take place week commencing 18/09/2023
As part of the application process you will be asked to complete a CV and personal statement. Further details around what this will entail are listed on the application form.
Please align your CV with previous skills and experience. Maximum of 2 A4 pages.
In your personal statement, please explain your motivation for applying for this role and the extent to which you satisfy the essential and desirable requirements of the role. Maximum word count of 250.
Should a large number of applications be received, an initial sift may be conducted using the CV. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.
If successful and transferring from another Government Department a criminal record check may be carried out.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.
However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
Please note the successful candidate will be expected to remain in post for a minimum of 18 months before being released for another role.
The Department for Business & Trade embraces and values diversity in all forms. We welcome and pride ourselves on the positive impact diversity has on the work we do, and we promote equality of opportunity throughout the organisation.
Please note harmonised terms and conditions are attached. Please take time to read the document to determine how these may affect you.
Further Information
A reserve list may be held for a period of 12 months from which further appointments can be made.
Any move to the Department for Business & Trade from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
Reasonable Adjustment
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
- Contact Government Recruitment Service via dbtrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
- Complete the Assistance required section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).
Apply and further information
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Contact point for applicants
Job contact :
- Name : Philip Kelly
- Email : Philip.Kelly@trade.gov.uk
Recruitment team
- Email : dbtrecruitment.grs@cabinetoffice.gov.uk
Further information
If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DBT by email: Resourcing@trade.gov.uk.
If you are not satisfied with the response you receive, you can contact the Civil Service Commission, which regulates all Civil Service recruitment.
For further information on bringing a complaint to the Civil Service Commission please visit their web pages: Click here to visit Civil Service Commission/Complaints.
