Royal Navy – RNHQ NE & IOM – Relationship Manager

The Relationship Manager, under the direction of the Operations Support Manager (OSM), is responsible for managing the Naval Regional Commanders (NRCs) Outer Office and providing administrative, budgetary, travel and IT support to the RNHQ NE&IOM Team. The role requires the incumbent to travel at times around the North of England and Isle of Man, attending official events, receptions and visits.

This post is advertised at 37 hours per week.

• Maintain and operate the Naval Regional Commanders (NRCs) diary and over all HQ commitments.
• Book, arrange and coordinate all meetings attended by the NRC, to include internal and external activities and virtual meetings held via video conferencing platforms (Skype, Teams or Zoom).
• Produce info packs for each activity, including travel arrangements, key personality biographies, background notes, hotel & parking details.  Produced as a hard copy pack and e-copy electronically embedded within outlook.
• Arrange weekly NRC F2F catch up and diary meetings and update RNHQ NE&IOM activity spreadsheet with key NRC activities.
• Liaise with internal and external organisations to set-up and provide administrative support to all RNHQ NE&IOM programmed or sponsored conferences, receptions and meetings.
• Research and compile relevant information on the varied topics, as directed.
• Daily check of the NRC’s email account (when not in office) directing matters of an urgent nature to the COS or relevant desk officer.
• Daily check of the HQ Outer Office email account, answering and replying when able and directing to the relevant desk officer when required.
• Deputy Information Technology Security Officer and Asset Manager for all RNHQ NE&IOM IT equipment, under the direction of the ITSO (OSM).
• Assistant Information Manager and carry out duties as directed by the Information Manager (OSM).
• Deputy Data Protection Officer and carry out duties as directed by the Data Protection Officer (OSM).
• Act as the focal point for hospitality logs and ceremonial gift control and management.
• Update and maintain a centrally located HQ contact database, ensuring all contact details are kept up to date and GDP complaint   Including details of Lord Mayors, Council Officials, AFC’s, LL’s and key regional contacts and influencers.
• Maintain the HQ Budget Control Form (BCF) Register.
• Act as RNHQ NE&IOM travel cell coordinator, booking all travel as directed (Hotel, Air, Sea and Road) and ensuring Budget Control Numbers are issued to authorise each trip and or engagement activity.
• Assist the budget manager (OSM) with auditing T&S expenditure, received through monthly audit reports.
• Coordinate RNHQ NE&IOM citations and applications for Honour and Awards/ Honorary Officer nominations.
• Coordinate the dispatch, control, and management of official invitations to HQ sponsored events.
• Attend and assist with the planning, set-up and delivery of RNHQ NE&IOM hosted receptions and regular engagement events across the region, utilising the opportunity to network with fellow outer office administrators and supporting fellow team members.

Essential experience: 

• Teamwork, networking and collaboration 
• Excellent oral and written communication skills 
• Event planning and administration Database input and upkeep 
• Skills level with Defence ICT (MoDNet, MS Office): Intermediate 
• MS SharePoint / Teams administration 

 Highly desirable experience:

• Scheduling, calendar management and conference setup 
• Previous PA experience 
• UK/EU Driving Licence 
• Video conferencing and virtual meeting setup and delivery 

We’ll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Managing a Quality Service
• Delivering at Pace

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%
• 25 days’ paid annual leave rising (one day per year) to 30 days’ after five years service
• On site sports and social club with access to a gym and sports hall

The post does not offer relocation expenses. 

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. 

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

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Job contact :

• Name : Peter Johnson
• Email : peter.johnson143@mod.gov.uk

Recruitment team

• Email : DBSCivPers-Resourcingteam3@mod.gov.uk