Community Support Assistant - MOD Boscombe Down -

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Details

Reference number

331193

Salary

£24,040

A
Civil Service Pension with an average employer contribution of 27%

Job grade

Administrative Officer

Contract type

Permanent

Business area

MOD – Air

Type of role

Human Resources

Working pattern

Flexible working, Full-time

Location

MOD Boscombe Down

About the job

Job summary

The Community Support Assistant is based at MOD Boscombe Down within the Nicolson Centre just outside the main entrance. This vital role in the wider Community Support Team looks after an active and busy Station of over 350 service personnel and their families.

The Community Support Assistant role looks after all the administration and liaison regarding community engagement and welfare support to Station personnel and the local community.

This position is advertised at 37 hours per week.

Flexible working/Working From Home will be considered, taking into account Station needs.

Job description

The Community Support Assistant will work as part of the wider growing Community Support Team currently consisting of Station Community Support Officer (SCSO) and two locally employed civilians. The community Support Assistant will deputise for the SCSO and undertake duties appropriate to their grade when the SCSO is otherwise engaged or absent.

The Community Support Assistant will be the first person seen by Service Personnel, their families, and the local community, as they walk through the doors of the Nicolson Centre, a busy and thriving community hub.

Duties will include basic administration relating to the Nicolson Centre such as bookings of rooms and signposting for welfare support. They will act as the Secretary to the Station Community Support Committee organising meetings, communications, and the taking and issuing of minutes.

The Community Support Assistant will undertake Building Custodian duties, ensuring H&S and Fire Safety procedures are maintained and in place as well as facilitating the general maintenance of the building and reporting jobs if needed. They will have oversight of two further welfare buildings and the booking/use of those buildings.

Person specification

Please refer to attached Terms of Reference (TORS)

Person Specification

Ability to work well with others in a supportive and constructive way
Strong organisational skills
Ability to prioritise, work under pressure and to meet deadlines

Behaviours

We’ll assess you against these behaviours during the selection process:

Benefits

Alongside your salary of £24,040, Ministry of Defence contributes
£6,490 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Find out what benefits a Civil Service Pension provides.

Training related to job role
Learning and development tailored to your role
An environment with flexible working/WFH options
A culture encouraging inclusion and diversity
A Civil Service pension with an average employer contribution of 27%

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Ability.

Behaviours

You will be accessed against the following behaviours at interview:

Leadership
Communicating and Influencing
Managing a Quality Service
Working Together

Link to behaviours description here.

Interviews will be held on a date to be confirmed.

Please refer to Civil Service Recruitment pack (link)

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk 

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical.

The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available.
You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : Flt Lt Ben Fayle
Email : ben.fayle462@mod.gov.uk

Recruitment team

Email : DBSCivPers-Resourcingteam3@mod.gov.uk

Further information

Please ensure you read the attached candidate information document prior to completing your application.  Please refer to the attached Candidate Information guide.