ICT Trainer – West Midlands (Ref: 82367)


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Details

Reference number

331348

Salary

£24,228 – £30,208
A
Civil Service Pension
with an average employer contribution of 27%

Job grade

Other
NPS Pay Band 3 National

Contract type

Permanent

Type of role

Education and Training

Working pattern

Full-time

Number of jobs available

1

Contents

This position is based at NPS 12 SHERIFFS COURT COVENTRY, CV1 3RY, NPS 135 ABBEY FOREGATE SHREWSBURY, SY2 6AS, NPS 200A WOLVERHAMPTON ROAD CANNOCK, WS11 1AT, NPS 76 WALSALL ROAD BIRMINGHAM, B42 1SF, NPS 826 BRISTOL ROAD BIRMINGHAM, B29 6NA, NPS CENTENARY HOUSE BIRMINGHAM, B33 0NL, NPS GAOL STREET HEREFORD, HR1 2HU, NPS HOPE HOUSE DUDLEY, DY1 4TA, NPS HORNINGLOW STREET BURTON ON TRENT BURTON-ON-TRENT, DE14 1PH, NPS MELBOURNE HSE STOKE-ON-TRENT, ST1 5RQ, NPS MOOR STREET TAMWORTH, B79 9QZ, NPS PRUE EARL HOUSE WOLVERHAMPTON, WV1 3JS, NPS STOURBANK HOUSE KIDDERMINSTER, DY11 6XA, NPS UNITS 1- 4 AND 7 WINDSOR COURT REDDITCH, B97 4BT, NPS UNITY HOUSE WEST BROMWICH, B70 7PQ, NPS WALSALL PROBATION COMPLEX WALSALL, WS1 3QE, NPS WARWICKSHIRE CRIMINAL JUSTICE CENTRE NUNEATON, CV11 4JU, NPS WARWICKSHIRE JUSTICE CTR LEAMINGTON SPA LEAMINGTON SPA, CV32 4EL, NMS Centre City Tower (19th), B5 4UA, NMS Centre City Tower (1st), B5 4UA, NMS Units 8 Frank Foley Way, ST16 2ST, NMS Whitechapel House, TF2 9FN, NMS Elgar House (3rd), WR4 9EE

Job summary

Please refer to Job Description

Job description

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Overview of the job       

The purpose of the role is to deliver effective ICT Training on all Probation Service systems and processes to new and existing admin and operational staff at all grades across the region.

You will be key in ensuring colleagues are fully trained and supported to be confident in using probation applications, systems and processes.

The Regional ICT Trainer reports to the Regional ICT Training Specialist. Travel across the region will be required as part of the job to deliver ICT training to colleagues.

Summary            

Contribute to the effective delivery of the Regional ICT Training Plan through provision of ICT training to new and existing staff of all grades across the region and providing additional support to the ICT Training Specialist as required. Use nationally and locally agreed lesson plans which will be delivered using a blended learning approach subject to group and individual need.

The job holder will follow a training programme developed by the Regional ICT Training Specialist to develop their capability and effectiveness.

Responsibilities, Activities & Duties         

The job holder will be required to carry out the following responsibilities, activities and duties:

  • Deliver ICT Training for Probation Service ICT systems to groups of staff using national and locally agreed lesson plans, either face to face in the classroom or virtual delivery via MS Teams. When required, the job holder will deliver group presentations and workshop sessions plus individual coaching and targeted learning appropriate to need, remotely or face to face throughout the probation region
  • Preparation for training events, on-line and in the classroom, ensuring all materials are available, current and accurate
  • Be aware of diversity issues relating to training delivery and documentation including individual learning needs and provision of ICT Training support to Assistive Technology users.
  • Maintain the ICT training databases, updating the training system in preparation for a training course; administer bookings through myLearning, incl. obtaining attendance lists; sending out joining instructions to learners; adding attendance details
  • Assist the ICT Training Specialist to ensure all training materials are kept up to date reflecting changes to guidance and processes, systems and software; identify and propose potential improvements to training materials.
  • Assist in the production of training material in a variety of media formats, E- Learning, Video and Virtual training platforms to meet learners’ needs and maximise efficiency of delivery.
  • Undertake evaluation of training events, analysing feedback from attendees on the day or after the event to check successful achievement of expected outcomes and effectiveness of delivery with a view to making improvements where identified
  • Respond to enquiries relating to ICT training and the associated probation case management systems and processes. This includes responding to email enquiries from the ICT Training mailbox.         

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

Person specification

Please refer to Job Description

Behaviours

We’ll assess you against these behaviours during the selection process:

Technical skills

We’ll assess you against these technical skills during the selection process:

  • Strong IT skills.
Alongside your salary of £24,228, HM Prison & Probation Service contributes
£6,420 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Find out what benefits a Civil Service Pension provides.
  • Access to learning and development
  • A working environment that supports a range of flexible working options to enhance your work life balance
  • A working culture which encourages inclusion and diversity
  • A Civil Service pension with an average employer contribution of 27%
  • Annual Leave
  • Public Holidays
  • Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Ability, Experience and Technical skills.
https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available.
You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : SSCL Recruitment Enquiries Team
  • Email : Moj-recruitment-vetting-enquiries@gov.sscl.com
  • Telephone : 0845 241 5358

Recruitment team

  • Email : Moj-recruitment-vetting-enquiries@gov.sscl.com

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints

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