Senior Business Analyst


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Details

Reference number

326052

Salary

£52,412 – £63,517

Job grade

Grade 7

Contract type

Permanent

Business area

DWP – Digital

Type of role

Analytical
Digital
Information Technology

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available

5

Contents

This role may be located in one of the following locations; Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield. Please find further information on the Corporate hub locations here.

Job summary

Would you enjoy working within a multidisciplinary team in that delivers transformational services across DWP and making a difference to millions of people’s lives?

Are you a skilled & experienced Senior Business Analyst (BA), and able to work with a wide range of stakeholders?

If so, come join our community of over 250 Business Analysts:

We have a number of roles available across our Birmingham, Blackpool, Leeds, Manchester, Newcastle and Sheffield hubs.

As a Senior BA within DWP Digital you will drive the business analysis activities and lead teams in the delivery of service improvements. 

You will use your Agile experience, translating business and user needs into deliverables working collaboratively to define and achieve value outcomes.

You will work with senior business and project stakeholders and will facilitate the setting of project priorities in line with strategic and business goals.

You will be a leading figure within the BA community and will play an instrumental role in our active & dynamic Community of Practice.

You will be encouraged to continually grow your management capabilities and will support colleagues to take responsibility for their own learning and development in line with business needs and strategic direction.

Job description

As a Senior Business Analyst working within DWP Digital these are some of the things you will be doing:  

You will work on large, complex products or services, or across a number of products or services simultaneously. 

Lead workshops, interviews and focus groups to effectively understand business problems and user needs within large complex products or services.  

Regularly communicate effectively across senior technical and business stakeholders, ensuring the understanding of requirements and acceptance criteria is aligned.   

Understand the business processes and activities that impact and that are impacted by the product or service whilst developing an understanding of how the product or service aligns with the wider strategy of the department. 

Lead BA activities and initiatives and champion continual learning & development within the BA community.   

Be a leading member of the BA community, taking on leadership and line management responsibilities of BA’s. Additionally, you will play a significant role in capability building and recruitment when required.

Encourage and promote Agile methodologies, setting standards across the function and working to educate the BA teams working across the functions on Agile principles, methods and tools to support their development. 

Person specification

The essential criteria are outlined in the selection process details.

If you would like to learn more about the role, please contact dani.gulam@dwp.gov.uk

Technical skills

We’ll assess you against these technical skills during the selection process:

  • Business Analysis
  • Relationship Management
  • Requirements definition
  • An employer pension contribution of up to 27% For further information please click here.
  • Annual leave rising up to 30 days, (based on your working pattern).
  • Family friendly flexible working arrangements, such as hybrid working, job sharing, term-time working, flexi-time and compressed hours.
  • Learning and development tailored to your role this could include industry recognised qualifications, coaching and mentoring.
  • An inclusive and diverse environment with opportunities to join staff networks including: Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.

This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post. 

Salary Information

Pay for this role is from £52,412 to £63,517.

Our offer to successful candidates will be based on an assessment of your skills and experience as demonstrated at interview.

Existing Civil Servants who secure a new role on lateral transfer should maintain their current salary.

Existing Civil Servants who gain promotion may move to the bottom of the next grade pay scale or 10% increase in salary whichever would be the greater.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Experience and Technical skills.

Stage 1: Application

Your application will consist of three parts:

1. A Personal Details application form.

2. Your employment history detailing your responsibilities, skills, accomplishments, plus your qualifications and relevant training. Please copy this information into the box field provided.

3. Personal statement up to 750 words.

When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below:

  • Significant experience of working at Senior BA level and driving business analysis activities within complex projects / environments. 
  • Using a wide range of tools and techniques to identify improvements and make recommendations. 
  • Building and maintaining relationships with senior stakeholders.

Further details around what this will entail are listed on the application form.

The sift panel will use the information in your employment history and personal statement to assess your experience, skills and knowledge against the essential criteria above. You will be provided with one combined overall assessment score for both your CV and Personal Statement. 

For Hints and Tips on completing your application visit Applying for jobs at DWP Digital.

Important Information

  • You will be asked to complete your employment history any information that you would customarily share on a CV should therefore be entered onto the application form.
  • Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered.
  • If your employment history/personal statement contains any personal details your application will be withdrawn.

Stage 2: Interview

If you’re successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the Essential Criteria below: 

  • Significant experience of working at Senior BA level and driving business analysis activities within complex projects / environments. 
  • Using a wide range of tools and techniques to identify improvements and make recommendations. 
  • Supporting colleagues to take responsibility for their own learning and development.

You will also be required to complete a scenario based exercise. Further details will be provided to candidates invited to interview. This exercise will assess your skills against the following technical skills:  

  • Business Analysis 
  • Relationship Management 
  • Requirements definition

Interview dates to be confirmed.

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.

Further information:

Find out more about Working for DWP

For Hints and Tips on completing your application visit Applying for jobs at DWP Digital.

A reserve list may be held for a period of 6 months from which further appointments can be made. 

Reserve list candidates will be posted in merit order by location.

Reasonable Adjustment

At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.

We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.

If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via DigitalRecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

For further information on reasonable adjustments, terms and conditions and how we recruit visit the How we recruit page. 

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available.
You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : Dani Gulam
  • Email : dani.gulam@dwp.gov.uk

Recruitment team

  • Email : digitalrecruitment.grs@cabinetoffice.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here https://careers.dwp.gov.uk/how-we-recruit/.

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