Senior Victim and Witness Care Officer


Apply Now
 

Details

Reference number

332395

Salary

£32,797 – £36,050
Staff applying on promotion within the Civil Service will usually be appointed to the salary minimum or receive a 10% increase on their existing salary. Individuals appointed on level transfer will retain their existing salary. Applicants from outside of the Civil Service should be aware that starting salaries will normally be at the band minimum and you should not expect to receive a higher salary.
A
Civil Service Pension with an average employer contribution of 27%

Job grade

Higher Executive Officer
Band D

Contract type

Permanent

Type of role

Investigation
Legal Services
Operational Delivery

Working pattern

Flexible working, Full-time, Job share, Part-time, Compressed hours

Number of jobs available

1

Contents

The role will be based at our offices at 2-4 Cockspur Street, London, SW1Y 5BS, in central London, however please note that we are due to move to Canary Wharf in 2024. Please be aware that this role can only be worked in the UK and not overseas. We are operating hybrid working arrangements that require staff to be in Cockspur Street 40% of their working pattern.

Job summary

The Serious Fraud Office (SFO) is a unique law enforcement organisation in that we both investigate and prosecute the most serious, complex and high profile fraud and bribery and corruption cases. The SFO has a small Victim and Witness Care Unit team who provide advice and support to investigating case teams on victim and witness care throughout the life of the case from investigation through trial to possible confiscation procedures.

As the Senior Victim and Witness Care Officer you also be expected to support your Coordinator in the development of SFO policy and process to ensure the organisation is employing the latest good practice and keeping pace with current legislation. Throughout the life of an investigation you will respond to requests from case teams to support vulnerable victims and witnesses requiring intervention to ensure they can fully participate in the investigation process. You will have a case load as a lead Witness Care Officer on cases preparing for trial and work closely with the case team to assist in supporting all witnesses required to attend court to give live evidence. You will also be expected to attend court during our trials and work collaboratively with Counsel, the case team, court staff and the Witness Service to ensure our witnesses receive support they deserve. This could mean travel to Crown courts within England and Wales and staying away from home during extended trial periods.

The role of Senior Victim and Witness Care Officer will help ensure the team are delivering a high quality service in accordance with national victim and witness care legislation, best practice guidance and SFO policy.

Job description

As a Senior Victim and Witness Care Officer you will be responsible for:

  • Ensuring victim and witness care is delivered in accordance with the Code of Practice for Victims of Crime, the Witness Charter and best practice guidance.
  • Supporting the Witness Care Coordinator in the development of victim and witness care at the SFO.
  • Providing expertise and advice on victim and witness care to operational colleagues across the SFO working closely with case teams from pre-charge, through trial and to confiscation to ensure victims and witnesses are supported and updated on the progress of the case.
  • Meeting the obligations of service to ensure victims and witnesses are able to achieve their best evidence.

Person specification

See above and attached Job Pack.

Behaviours

We’ll assess you against these behaviours during the selection process:

Alongside your salary of £32,797, Serious Fraud Office contributes
£8,855 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Find out what benefits a Civil Service Pension provides.

Option to join the Civil Service pension scheme. For further details, click here http://www.civilservice.gov.uk/pensions 

Generous annual leave provision of 25 days which increases to 30 days after five years’ service plus an additional day in recognition of the King’s Birthday and the option to buy or sell up to five days’ leave per year. Different terms may apply if you are already a Civil Servant.

Discretionary performance-related bonus scheme.

Interest-free season travel ticket, bicycle loan and cycle to work scheme.

Access to the Rental Deposit Salary Advance Scheme which assists employees in meeting the costs of deposits for privately rented homes.

Opportunities for learning and development.

Flexible working arrangements and family-friendly policies.

Voucher for eye care and discounted spectacles.

Access to a range of discounts through membership of the Civil Service Sports and Social Club, CSSC Sports and Leisure. http://www.cssc.co.uk/

Maternity and paternity leave provision over and above the statutory entitlements.

Access to My CPS Rewards Gateway. My CPS Rewards offers staff a range of rewards and savings including:

  • Discounts with high street retailers
  • Savings on grocery shopping at a range of supermarkets
  • Special salary sacrifice and recognition schemes
  • Reloadable gift cards and e-cards
  • Instant vouchers

Any move to the Serious Fraud Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Application stage

As part of the application process you will be required to provide:

  • A personal statement of no more than 750 words that explains how your skills and experience meet each of the essential experience and technical criteria as listed in the job pack.
  • A supporting CV outlining your job history

It will not be possible to provide feedback to applicants who are unsuccessful at the application stage.

Interview stage

Behaviours and essential criteria as outlined in the job pack will be tested at interview. 

Candidates invited to interview will also be required to complete an assessment.

Full details of the interview process will be made available to shortlisted candidates in the invite to interview.

Sift to take place from 16 January 2024.

Interviews are expected to take place w/c 29 January 2024.

All dates are indicative and subject to change.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available.
You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : Human Resources
  • Email : HumanResources@sfo.gov.uk

Recruitment team

  • Email : HumanResources@sfo.gov.uk

Further information

For external competitions there is no appeal against the selection decision. However, individuals have a right to appeal if they feel that the principle of appointment on merit through fair and open competition and the Civil Service Commissioners’ recruitment principles have not been met. Individuals who want to appeal should do this by setting out their grounds for appeal in an email for the attention of Head of HR Operations to HumanResources@sfo.gov.uk. If, after an internal appeal, you still believe that the Civil Service Commissioners’ Principles have not been met, then you can contact the Commission directly: Complaints should be sent in writing to: Civil Service Commission, Room G08 ,1 Horse Guards Road, London SW1A 2HQ. Email info@csc.gov.uk

Attachments

Senior Victim and Witness Care Officer Job Pack Opens in new window (pdf, 662kB)

Share this page

 
 

Apply Now

Posted

in

, ,