Enforcement Services Officer


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Details

Reference number

304435

Salary

£22,497

Job grade

Administrative Officer

Contract type

Permanent

Business area

DVSA – Enforcement

Type of role

Administration / Corporate Support
Secretarial

Working pattern

Part-time

Number of jobs available

1

Contents

Bristol

Job summary

We pride ourselves as being an employer of choice and welcome and encourage applications from everyone, such as ethnic minorities, women, disabled people and those who identify as LGBT+.

To find out more about how we champion diversity and inclusion in the workplace and making DVSA a great place to work visit our Careers website.

Do you have excellent interpersonal skills?

Are you someone that thrives in a varied working environment?

Can you manage your time effectively?

If you’re looking for a role where no day is the same, then please apply! We can’t wait to hear from you.

Please note: This part time role will require the successful applicant to work a total of fifteen hours per week, the hours can be worked across two days per week, or up to five days per week.

The advertised salary will be pro rata as the vacancy is part time.

Job description

The successful candidate will provide administrative support to the Enforcement Directorate. Working within Enforcement Services, providing a robust and efficient administrative support service.

Responsibilities include, but are not limited to;

  • Answering or referring on enquiries by telephone and email
  • Maintaining registers and logs
  • Preparing and issuing warrant cards and accreditation cards
  • Arranging meetings
  • Providing secretarial support, including accurate minute taking
  • Providing input into the development of new processes
  • Ordering stationery, photocopying, filing etc

For more information about the role and responsibilities please see the attached Candidate Pack.

Additional information

This role is based in Bristol, where your presence at this location will form part of the working arrangements agreed with you. We operate a hybrid working model that allows you to work between home and office locations, giving you greater flexibility about where and when you work. 

There may be occasional travel required to other, national locations for meetings and other work, including some nights away from home at other DVSA locations. You will be provided with full notice of this.

Person specification

To thrive in this role, you will need to be someone who has superb interpersonal skills, both oral and written. You are brilliant at being able to adapt your tone of voice and mannerisms to reflect your audience. You will have experience taking accurate minutes of meetings and good attention to detail.

You have the ability to manage and filter workflow as well as coordinate and prioritise workloads to maximise efficiency. Being able to manage your time effectively is pivotal to this role, be able to prioritise your work to ensure that you meet agreed deadlines.

About Us

The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably. 

 

We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles. 

We’re working hard to:  

  • make roads safer
  • improve services for our customers
  • make road transport greener and healthier
  • harness the potential of technology and data
  • grow and level up the economy

We’re committed to giving all our colleagues purpose, professionalism and pride in what we do. We work in supportive, diverse and inclusive teams where everyone is valued. You can grow, develop and progress, and make a real difference to society. 

Visit the Department for Transport careers website to read more about the great opportunities and benefits of working at DVSA.

Behaviours

We’ll assess you against these behaviours during the selection process:

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance.

If you would like to read more about the great opportunities and benefits of working at DVSA visit our Careers website.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

The sift is due to take place 24 – 25 August 2023.

Interviews are likely to be held 07 – 08 September 2023.

This interview could be conducted via a video interview, details of which will be provided to you should you be selected for interview.

We’ll try to meet the dates we’ve set out in the advert. But there may be occasions when these dates will change. We’ll give you plenty of notice of any important dates. 

How to Apply

As part of the application process you will be asked to provide a CV and Personal Statement. Please tailor your CV to suit the role. For your personal statement, please evidence the following:

  • Your experience of when you’ve had to manage conflicting priorities to meet a tight deadline
  • Your experience of organising your workload and time effectively, and any challenges you faced
  • Your experience of when you’ve had to use your communication skills effectively, to share information with others

Please fully utilise the 750 word count when completing your personal statement.

The selection process will be designed specifically for the role. As a result, your assessment will include:

• An Interview

If you would like to find out more about what it’s like to work for DVSA and how to apply, we will be holding virtual sessions to find out more. Please click here to secure your place at one of our upcoming events.

You’re encouraged to become familiar with the candidate pack as you may be assessed against any of the criteria recorded within.

The Department for Transport recruits using Success Profiles. For each role, we consider what you need to demonstrate to be successful.

This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

You can read more about Success Profiles here.

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Document Accessibility

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.

This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you cannot access the information on our website for any reason, please email DRGComms@dft.gov.uk for assistance.

Further Information

For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

Pre-employment Checking

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available.
You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : Samantha Fisher
  • Email : samantha.fisher@dvsa.gov.uk

Recruitment team

  • Email : dftrecruitment.grs@cabinetoffice.gov.uk

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: dftrecruitment.grs@cabinetoffice.gov.uk

If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here

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