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Civil Service Pension with an average employer contribution of 27%
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Communications / Marketing
Human Resources
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About the job
Job summary
Our mission is to deliver exceptional public service communication that makes a difference.
People work in government communications because what we do matters. We explain the objectives and policies of the government of the day. We provide clarity and reassurance to the public at times of crisis. We support businesses to grow. We protect our environment. We help those in need to access support.
The Government Communication Service (GCS) is the professional body for all public service communicators working in government. Our GCS membership incorporates marketing, stakeholder engagement, internal communications, media, digital and social, and operational communications professionals. We collaborate across government with 24 ministerial departments, 20 non-ministerial departments and more than 300 agencies in addition to other public bodies.
Job description
This is a pivotal role developing and delivering people insights and analytics across the Communications profession. Working within the GCS People and Membership Team, the GCS Data Workforce Intelligence Manager is responsible for collating, analysing, and presenting the quantitative and qualitative data that underpins our work.
As the Data Analyst, you will use data and evidence to improve organisational decision-making on people issues for GCS, combining workforce data with wider organisational datasets.
You will work closely with the wider People and Membership team and the Skills and Standards team to deliver regular data and insights in support of our People Strategy. You will produce a range of reports and dashboards for our audiences, including our Executive Leadership team and wider leaders of communications in government. Youll work closely with colleagues in the wider People Team to maintain accurate information on our workforce structure and organisational design which will underpin our workforce and business planning activities.
The Civil Service operates a functional model, with strong leadership and continuous improvement of the cross-departmental corporate functions. This is a customer focussed team, working across internal and external stakeholders to develop a brilliant communications profession, providing excellent engagement with the government comms community to deliver the strategy.
The team also leads the member services function which is responsible for developing the membership and comms strategy for GCS to ensure that every member of GCS knows the benefits of being part of the comms profession within government, developing a strong, recognisable brand for GCS.
You will be joining an expert, professional and fun team responsible for a range of activities to strengthen the GCS – from attracting, recruiting and building talented communicators, to engaging members of the profession across the UK.
What will the successful candidate be doing?
- Commissioning, collating, and analysing data and workforce insights to feed into the updates of the GCS D&I Strategy and Location Strategy in alignment with the Civil Service D&I Strategy 2022-2025
- Leading on the design and delivery of the annual GCS data collection
- Developing a people data dashboard
- Identifying gaps where additional insights or data are required, and conducting additional research to fill those gaps using a variety of different tools and methodologies
- Identifying and analysing trends and patterns in the people data and sharing appropriate insights and commentary to allow targeted action where required to build an inclusive culture
- Using people data, contribute to the development of robust workforce plans, which inform the GCS People Plan, to increase the capability and capacity of the workforce to deliver improved performance
- Ensuring that workforce information is presented in a meaningful and effective way to identify the composition of the workforce, patterns, trends, benchmarks and indicators of performance etc as a key tool. To analyse data in a way to supply predictive reports, for example workforce supply
- To respond quickly and accurately to a range of internal and external data requests
- Maintaining key performance indicators that are set performance benchmarks for GCS and ensure these are analysed and acted upon
- Produce material for complex presentations which are engaging, influential and effective in delivering key messages, the content of which may include complex technical or sensitive information
- Your innovative ideas for how to gather, connect and to visualise data and insights will be welcome here
Person specification
Who are we looking for?
Experience / Ability
- Experience of extracting and using data and information to reach conclusions-based evidence
- Experience of producing dashboards/data visualisation in an engaging and impactful way for a range of audiences, and in ways that fosters effective decision making
- Experience of building and maintaining good relationships with internal and external stakeholders at all levels
- Able to use own initiative and proactively work independently with a focus on outcome and process improvement
Technical
- Analytical qualification or willing to work towards one
Behaviours
We’ll assess you against these behaviours during the selection process:
Technical skills
We’ll assess you against these technical skills during the selection process:
- Data Visualisation
- Technical Question
We only ask for evidence of these technical skills on your application form:
- Technical Question
Benefits
£11,029 towards you being a member of the Civil Service Defined Benefit Pension scheme.
Find out what benefits a Civil Service Pension provides.
- Learning and development tailored to your role.
- An environment with flexible working options.
- A culture encouraging inclusion and diversity.
- A Civil Service Pension which provides an attractive pension, benefits for dependants and average employer contributions of 27%.
- A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.
Things you need to know
Selection process details
Application process
Your application will consist of four parts:
- A Personal Details application form.
- A CV covering your employment history detailing your responsibilities, skills, and accomplishments, plus your qualifications and relevant training. Please copy this information into the box field provided.
- A personal statement of 750 words, Please detail your previous skills and experience in line with the ‘Who are we looking for’ section of the advert.
- You will also be required to answer a Technical Question. The Question is as follows “Please provide specific examples of data analysis or data visualisation tools you have previously used and describe how you leveraged these to create an informative visualisation?
Should a large number of applications be received, an initial sift may be undertaken using the answer to the Technical question. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.
Selection process
If successful at the sift stage you will be invited to interview. There, you will be assessed on your experience, the essential criteria for the role, and the following Civil Service behaviours:
- Changing and Improving
- Working Together
You will also be asked to prepare a presentation which incorporates data visualisation techniques. Further details of this presentation will be sent to candidates that are invited to interview.
Expected timeline (subject to change)
Expected timeline (subject to change)
Expected sift date: 23-24 October
Expected interview: 6-9 November
Interview location: remote via google meet
Reasonable adjustments
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
Contact Government Recruitment Service via cabinetofficerecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
Complete the Assistance required section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional.
Further information
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘contact point for applicants’ section.
Please note that this role requires SC clearance, which would normally need 5 years UK residency in the past 5 years. This is not an absolute requirement, but supplementary checks may be needed where individuals have not lived in the UK for that period. This may mean your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible.
Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.
Any move to Cabinet Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at: https://www.childcarechoices.gov.uk.
A reserve list will be held for a period of 12 months, from which further appointments can be made.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service /Disclosure Scotland on your behalf.
However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).
Apply and further information
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Contact point for applicants
Job contact :
- Name : Jackie Bates
- Email : jackie.bates@cabinetoffice.gov.uk
Recruitment team
- Email : cabinetofficerecruitment.grs@cabinetoffice.gov.uk
Further information
If you feel that your application has not been treated in accordance with the Recruitment Principles, and wish to make a complaint, then in the first instance you should contact Government Recruitment Service at: cabinetofficerecruitment.grs@cabinetoffice.gov.uk.
If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission at: info@csc.gov.uk.
For further information on the Recruitment Principles, and bringing a complaint to the Civil Service Commission, please visit their website at: https://civilservicecommission.independent.gov.uk.
