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About the job
Job summary
Medicines and Healthcare products Regulatory Agency (MHRA) are hiring!
We are seeking an experienced Safety and Risk Communications Officer to join our Enablement Group. This is a full- time opportunity on a permanent basis.
The roles will be based in 10 South Colonnade, Canary Wharf London, E14 4PU with occasional travel to our South Mimms site or other locations. Please be aware that this role can only be worked in the UK and not overseas. We are currently implementing a flexible, hybrid way of working, with a minimum of 4 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role, this can flex up to 8 days a month, with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly. Remote working is potentially available for some specific roles. Please discuss this with the recruiting manager before accepting an appointment.
To find out more information about MHRA and the exciting opportunities on offer click here and explore your future career at MHRA.
Who are we?
The MHRA is transforming, creating a progressive, responsive and sovereign regulator of medical products that is a fundamental requirement to achieve the innovation set out in the UK Life Sciences Vision.
The MHRA Communications and Engagement Function is a multi-award-winning team that has a consistent track-record of achievement and providing value for money. Our focus is to support the Agency to deliver its business outcomes by putting patients and the public at the centre of all our work. We are organised in the following teams: News & Media, Communications, Patient and Public Stakeholder Engagement and Customer Experience. This role is in our Communications team.
The Risk Communications team delivers integrated communication strategies and targeted, intelligent communications to patients, the public, and healthcare professionals to help them understand the benefits and risks of healthcare products. Each day is different and the focus is on protecting public health through effective communication, which includes:
- Working with the risk communications team to issue communications through numerous channels writing and adapting these in a way that is understood by the audience.
- Working with multiple channels, including digital, to communicate effectively.
Job description
Were looking for candidates with strong organisational, written and verbal communications skills. Youll need experience of establishing strong working relationships with subject matter experts, working together to develop clear messaging that reflects our organisational values.
- Within the role, you might find you are helping scientific and medical experts to describe a potential new side effect of a medicine or working with our partners in the healthcare system to understand the impact of a communication about actions needed on a medical device.
- Work within the risk communications team to help deliver key public health strategies.
- Issue communication products to key target audiences to deliver the Agencys key messages
- Work as a team member within the Agencys account management structure to effectively communicate business priorities.
- Plan and develop engaging content that responds to business priorities and our drive to be accessible to all audiences.
Key responsibilities:
- To communicate key public safety issues reactively and proactively to the public and track and evaluate successes.
- Work within the risk communications team to help deliver key public health strategies.
- Issue communication products to key target audiences to deliver the Agencys key messages
- Work as a team member within the Agencys account management structure to effectively communicate business priorities.
- Plan and develop engaging content that responds to business priorities and our drive to be accessible to all audiences.
Person specification
The successful candidate will be able to plan and respond to emerging situation quickly and identify solutions with experience of working under pressure and at pace and developing and delivering communications materials and projects to a high standard. You will have excellent written and oral communication skills, able to communicate complex information clearly and simply in a straightforward, honest and engaging manner. You will have good knowledge and understand of what a risk is and ways to mitigate them to ensure the public are informed. You will also be adept at taking managed risks by fully considering varied impacts changes could have on the diverse range of end users understanding how to manage risks and problem solve.
Benefits
- Annual Leave: 25 days annual leave on entry, rising by one day for each completed year of service to a maximum of 30 days and pro-rata for part-time staff. PLUS 8 bank holidays
- Privilege Leave: 1 day
- Hours of Work: 37 hours (net) per week for full time staff in all geographical locations, including London and pro rata for part-time staff
- Occupational Sick Pay (OSP): One month full pay/one month half pay on entry, rising by one month for each completed year of service to a maximum of five months full pay/five months half pay
- Mobility: Mobility clause in contracts allowing staff to be mobile across the Civil Service
- Civil Service Pension Scheme. Please see the link for further information http://www.civilservicepensionscheme.org.uk/ For enquiries relating to the Civil Service Pension Schemes please contact MyCSP’s Pension Service Centre directly on 0300 123 6666
- Flexible working to ensure staff maintain a healthy work-life balance
- Interest free season ticket loan or bike loan
- Employee Assistance Services and access to the Civil Service Benevolent Fund
- Eligibility to join the Civil Service Motoring Association (CSMA)
- Variety of staff and Civil Service clubs
- On-going learning and development
Things you need to know
Selection process details
We use the Civil Service Success Profiles to assess our candidates, find out more here.
- Online application form. Pleaseensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind, and our Hiring Managers will not be able to access your CV when reviewing your application. Please ensure not to include any personal identifying information in your supporting information.
- Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles.
- Presentation as part of interview. Details will be provided when you reach this stage.
Applicants are assessed on whether they meet any mandatory requirements as well as the necessary skills and experience for the role.
Closing Date: 23/08/2023
Interview Date: 06/09/2023
If you require any disability related adjustments at any point during the process, please contact careers@mhra.gov.uk as soon as possible.
If you need assistance applying for this role or have any other questions, please contact careers@mhra.gov.uk
Feedback will only be provided if you attend an interview or assessment.
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Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).
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Contact point for applicants
Job contact :
- Name : The Resourcing Team
- Email : Careers@mhra.gov.uk
Recruitment team
- Email : Careers@mhra.gov.uk
Further information
