Senior User Researcher

Senior User Researcher 
Digital and Data Services
£39,748
UKRI Band E
Full Time
Based at any UK UKRI office (Excluding London). This is a hybrid working role which will include occasional travel to Swindon
Open Ended

Closing date: Sunday 13th August

Job Overview

Fantastic opportunity working as part of a team of user researchers in Digital Services, you will collaborate on user centred design with service designers, interaction designers and content designers. The initial focus is on digital transformation projects, however the demand for user research is growing across UKRI as the benefits of understanding user needs through user research is gradually becoming more widely understood.

You’ll be working in a multidisciplinary agile team, where you’ll be leading on the planning and delivery of user research activities for the team. You’ll have a lot of autonomy and support from the team, as well as from the User Research Manager.

Responsibilities

• Analysis and synthesis. Understand and help teams to apply a range of methods to analyse research data and synthesise findings. Actively engage sceptical colleagues in analysis and synthesis.
• Inclusive research. Help teams understand the diversity of users of government services and effectively include all kinds of users in appropriate research activities.
• Research. Demonstrate experience in a wide range of user research methods, and can help teams to adopt them. Plan user research for services with challenging user needs and complex user journeys.
• Strategic insight. Understand what problem the team is trying to solve. You can align user research activities to inform decision making and action.
• Technical understanding (user-centred design). Demonstrate knowledge of the technologies used to build and operate digital services.

About you

• Degree level qualification or equivalent experience
• Experience of working in a user centred design team on a digital service
• Experience and understanding of a range of user research methods, when to use those methods and how to apply them correctly
• Experience of presenting findings and related design/service recommendations and customer insights to senior decision makers
• Proven experience in establishing positive working relationships with multiple disciplinary colleagues and senior stakeholders.

To view the full job description please click apply and visit our careers page

Why chose UKRI?

We recognise and value our employees as individuals and aim to provide a favourable pay and rewards package! We are committed to supporting employees’ development and promote a culture of continuous learning! A list of benefits below;

• An outstanding defined benefit pension scheme
• 30 days’ annual leave in addition to 10.5 public and privilege days (full time equivalent)
• Employee discounts and offers on retail and leisure activities
• Employee assistance programme, providing confidential help and advice
• Flexible working options

Please click here for more details on the Benefits of working for UKRI – UKRI

See link below to view our Digital, Data and Technology LinkedIn Life page! UK Research and Innovation: Life , LinkedIn

Job contact :

• Name : UKRI Recruitment Team
• Email : recruitment@ukri.org

Recruitment team

• Email : recruitment@ukri.org