Engineer Infrastructure Operations – Linux

As a trusted government partner we work on a huge range of projects, and help protect the UK’s interests around the world. We design and construct secure government buildings. We help earthquake-proof embassies. We courier diplomatic packages across continents. We keep complex projects on track, and on budget. We develop, maintain and support various IT Systems and Applications. It’s important work, and you could take your career to new heights as you focus your talents on a wide range of exciting projects.

Do you want to further develop your skills within Linux based technologies? Are you ready to increase your knowledge of scripting? Do you have a passion for solving problems? Do you have the drive and ambition to further develop these skills and enhance your personal IT Skills? If you do, then this is the role for you, one where you’ll make an important contribution to the planning and implementation Maintenance, configuration and installation, work that will include the building of infrastructure components and provisioning tools.

In detail, your tasks will include identifying operational problems and contributing to their resolution, and providing fellow specialists, users and managers with reports and proposals for improvement. Investigating faults in systems, processes and services, you’ll advise on the implementation of solutions and preventative measures, take ownership of escalated incidents or service requests, and carry out technical investigations, diagnosis and the resolution of issues. We’ll also expect you to work on document asset information, including the identification, classification and specification of all items, and associated storage, access and version information.

Use your programming and build skills to deliver results that make a real difference

With Agile and ITIL Foundation level qualifications and Technology role-based qualifications, you’ll have significant experience of working with technologies in an enterprise environment, and of operating within a secure environment such as the MoD. Ready to join a high-pressured, fast-paced team, you’ll possess programming and build skills, be capable of analysing, interrogating and evaluating data, and drafting, writing and interpreting professional and technical documents.

We’ll expect you to have well developed asset, configuration, incident, change and release management skills, and any experience of working within ITIL environments would be an advantage. A practical understanding of relevant tools such as ServiceNow, along with server infrastructure and networks knowledge would be desirable. As would a desire to enhance current scripting skills, automation and patching techniques, and the opportunity to work with various Linux Distros.

Grow your career in the biggest way possible

When you join us, you’ll be contributing to protecting the nation’s interests at home and overseas. How will we help you in return? We offer a competitive salary, 25 days annual leave per year and a Civil Service pension. Depending on business need, we can accommodate some hybrid working between the office and home. While on-site, you’ll have access to an on-site gym, nursery, canteen, and we offer interest-free loans on season tickets and bikes to help you get there. Above all else, we can offer your job, bigger. As an Infrastructure Operations Engineer you’ll be using all your skills with an organisation that protects people, information and assets around the world. Using your skills in a way that just means more.

All our employees have to be security cleared before joining us, so you will need to undergo a vetting process if you’re successful in your application. This role would require you to undergo Developed Vetting (DV) clearance. You can find out more about vetting on our website.

Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match

To find out more about us and what a career with FCDO Services can offer you, please visit: fcdoservicescareers.co.uk

It takes a diverse team to protect a diverse world

The vital work we do takes an incredible community of colleagues with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you’re welcome and valued. It’s what makes us a Disability Confident employer. And why we’re recognised as a ‘Carer Confident’ workplace. And it’s how you know you’re joining an inspiring, inclusive organisation.

Hanslope Park based posts attract a Location Allowance of £1,750 per annum.

FCDO Services are regulated by the Civil Service Commission.

Skills:

• Programming and build;
• Systems operations;
• Asset and configuration management;
• Incident management;
• Change and release management;
• Analyse, interrogate and evaluate data;
• Draft/author professional/technical documents;
• Interpret professional/technical documents;
• DDaT Role: Engineer – Infrastructure

Qualifications, Knowledge and Experience

Essential:

• Agile & ITIL Foundation level / relevant experience;
• Microsoft role-based certification – Associate and relevant product certifications;
• Strong technical understanding of hardware, software and systems being supported;
• Significant experience in relevant roles, including technologies in an enterprise environment, and of working within a secure environment, e.g. MOD;
• Experience in a high-pressured, fast-paced team

Desirable:

• Experience of working within ITIL environments;
• Microsoft role-based certification – Expert;
• Experience of working with relevant technologies and/or systems;
• Experience of relevant tools, such as ServiceNow;
• Working knowledge of relevant components, devices, processes and protocols;
• Strong numerical and analytical skills

Certifications and Technologies Requirement:

• LFCS Certification – Linux Foundation Certified System Admin and /or
• RHCE Certification – Red Hat Certified Engineer and /or
• CompTIA – Linux Administration
• Basic Unix / Linux commands
• Bash Shell scripting Basics

Working towards:

• LPIC -1: Linux Administrator
• LPIC-2: Linux Engineer
• Bash Shell Scripting – Intermediate

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%

Job contact :

• Name : Resourcing Team
• Email : fcdoservices.recruitment@fcdo.gov.uk

Recruitment team

• Email : fcdoservices.recruitment@fcdo.gov.uk