Content Designer


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Details

Reference number

304763

Salary

£36,000
A
Civil Service Pension with an average employer contribution of 27%

Job grade

Senior Executive Officer

Contract type

Permanent

Business area

GC – Digital Data and Technology

Type of role

Digital
Information Technology

Working pattern

Full-time

Number of jobs available

2

Contents

Birmingham

Job summary

Content Designer
Birmingham, West Midlands (with hybrid working)

We are looking for two Content Designers to join our team Birmingham where you will be responsible for editing, designing and creating content for the Commission’s digital and non-digital services. You will ensure information is written in a way that our users understand and enables them to confidently use our services and websites.

Job description

As a Content Designer, you will need to understand the diversity of our users, putting them and consumers at the heart of everything you do by ensuring they understand the information and obligations being presented to them.

Your role will also involve:

– Working with teams, subject matter experts and stakeholders across the Commission to make information clear, concise and understandable.
– Creating great content that is in the right place and works across online and offline channels.
– Using ongoing research, insight and data to continuously improve information and services, always aligning our digital services and websites to organisational and user needs.
– Working in an open and collaborative way with the Digital team and other Commission teams and users to ensure we are transparent about our work and allow everyone to contribute.
– Actively contributing to the team and Commission goals of putting users at the heart of our services, by sharing your knowledge and supporting others. You will contribute to a central framework for creating services that are accessible and easy to understand.
– Creating content principles, strategies, guides, improvements and patterns, and applying these to your own work to ensure our content remains consistent where appropriate.

This is a hybrid role, therefore there will be a requirement to attend our Birmingham Office.

Person specification

– Experience in creating and iteratively improving content across digital and non-digital services and/or channels to meet user and organisational needs. Working with other teams, subject matter experts and stakeholders to ensure content is accessible, accurate, consistent and follows the relevant guides.
– Experience of evaluating and improving content based on user research, feedback and analytics data.
– Ability to translate difficult concepts into easy to understand content to ensure users get the information and service they need, in the way they need it.
– Understanding of how our user’s behaviour, motivations and needs change over time and ensure our services support these in the context of the fast-paced market we regulate, through continuous improvement prioritised user research insights.
– Ability to support service and interaction design by providing guidance on the use of patterns and content to remove complexity and make services more understandable for users.
– Experience of working with content publishing systems, including writing basic HTML or markdown.
Alongside your salary of £36,000, Gambling Commission contributes
£9,720 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Find out what benefits a Civil Service Pension provides.
– Salary of c£36,000 per annum
– Civil service pension, with an employer contribution rate of 27%
– Flexible working
– Hybrid working, specific guidelines are to be agreed with line manager
– 26 days holiday, rising to 29 days after 2 years’ service, with the option to buy up to five days extra annual leave

Joining us means joining an organisation that is certified as a Great Place to Work, respects work-life balance, inclusive, and is completely dedicated to helping you achieve your full potential. Whether that’s through flexible working, really understanding how you work best or exposing you to real opportunities to challenge yourself, if you’re passionate about making your mark on the industry and on society, then we will help you do that.

Selection process details

The closing date for this role is 20 August 2023, with interviews expected to take place WC 4 September. Please apply on our careers website. 

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available.
You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : Recruitment Team
  • Email : recruitment@gamblingcommission.gov.uk

Recruitment team

  • Email : recruitment@gamblingcommission.gov.uk

Attachments

Content Designer – Job Description Opens in new window (docx, 47kB)
Applicant Guidance Opens in new window (pdf, 132kB)
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