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About the job
Job summary
Are you a dynamic and engaging individual?
Do you want to help build capacity and capability across DWP Digital to enable it to successfully meet its objectives?
Do you thrive in working collaboratively across multi-disciplinary teams to push forward change?
DWP Digital Group is organised into Communities of Practice, which are groups of people with similar or closely related skills, experience, and job responsibilities, so they can easily collaborate, share ideas and skills to build their own capabilities and achieve better outcomes.
There are two roles available within the Data Practice Support Team and one within the Product Professions Practice Support Team.
These roles will support the Lead and Senior Digital Practice Support Managers to drive forward an ambitious programme of transformation activities for the Communities of Practice.
Data Roles: There are two roles available within the team working within the recruitment and talent workstreams.
Talent – The talent position will primarily focus on supporting and growing future talent through schemes such as apprenticeships, partnerships with external institutions, outreach with schools and universities and career pathways into Digital.
Recruitment This position will support the recruitment lead in all recruitment activity, including the planning, co-ordination and scheduling of recruitment campaigns, liaising with senior stakeholders to forecast future vacancies.
Product Role: Practice Support Manager For this position you will support the provision of a comprehensive package of activity to build practice capability. Co-Coordinating recruitment, deploy members to assignments, identify suitable learning & development opportunities, support the organisation of practice events and in developing their Practice frameworks and plans, including measurable outcomes.
For all roles you may also be required to provide support across the full range of practice activities including communications and engagement, reporting and information management, budgets, and cultivating strong collaborative relationships to achieve results.
Job description
As a Digital Practice Support Manager, you will be responsible for supporting and building capability and capacity within your Practice community.
You will work closely with the Lead and Senior Digital Practice Managers, Head of Practice (HoP), Executive Sponsor and Heads of Role (HoR) to:
Build capability and employee engagement within the Community of Practice.
Identify suitable learning opportunities by analysing members needs/skills and cross checking with available learning
Develop career pathways into Digital/Data.
Be an active member of the Digital Practice Support community, driving and leading opportunities to share knowledge and develop a strong community presence.
Develop and create reporting tools, templates and processes which provide effective management information reports to HoP/HoRs.
Help to identify and implement key performance metrics to drive continuous improvement to practice maturity.
Organising and delivering engaging Practice community communications and events/conferences.
Play an active role in the Practice community, helping practice members understand the bigger picture beyond their own team, encouraging collaborative delivery and helping build capability.
Supporting and growing future talent through schemes such as apprenticeships, partnerships with external institutions, outreach with schools and universities and career pathways into Digital.
Analysing and considering requests from the community, liaising with relevant stakeholders to propose a recommended course of action.
Recording and monitoring financial expenditure against budgets.
Support recruitment activities, including the planning, co-ordination and scheduling of vacancies, liaising with senior stakeholders to forecast future opportunities.
Person specification
As part of your applications you will need to demonstrate the following Essential Criteria:
Well-developed communication skills, with demonstrable experience of understanding different internal and external audiences, ensuring the tone, language and format of communication is easily accessible and understood.
Experience of working with multiple stakeholders to improve the engagement or capability within a large organisation.
Ability to inspire and motivate others to be fully engaged in their work and dedicated to their role.
Ability to use and maintain accurate data and analyse it to inform decision-making and support recommendations or actions.
Experience of understanding and reflecting different individual needs, views and ideas which demonstrate championing inclusion and equality of opportunity for all
If you would like to learn more about the role, please contact jonathan.ford1@dwp.gov.uk.
Benefits
An employer pension contribution of up to 27% For further information please click here.
Annual leave rising up to 30 days, (based on your working pattern).
Family friendly flexible working arrangements, such as hybrid working, job sharing, term-time working, flexi-time and compressed hours.
Learning and development tailored to your role this could include industry recognised qualifications, coaching and mentoring.
An inclusive and diverse environment with opportunities to join staff networks including: Womens Network, National Race Network, National Disability Network (THRIVE) and many more.
This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.
Salary Information
Salary for this role is from £34,173 (Band min) to £34,971 (Band max).
Existing Civil Servants who secure a new role on lateral transfer should maintain their current salary.
Existing Civil Servants who gain promotion may move to the bottom of the next grade pay scale or 10% increase in salary whichever would be the greater.
Things you need to know
Selection process details
Stage 1: Application
Your application will consist of three parts:
1. A Personal Details application form.
2. Your employment history detailing your responsibilities, skills, accomplishments, plus your qualifications and relevant training. Please copy this information into the box field provided.
3. Personal statement up to 1000 words.
When giving details in your employment history and personal statement you should highlight your experience in line with Essential Criteria listed in the Person Specification section of the advert.
The sift panel will use the information in your employment history and personal statement to assess your experience, skills and knowledge against the essential criteria above.
For Hints and Tips on completing your application visit our blog Getting Hired at DWP Digital .
Important Information
You will be asked to complete your employment history any information that you would customarily share on a CV should therefore be entered onto the application form.
Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered.
If your employment history/personal statement contains any personal details your application will be withdrawn.
Stage 2: Interview
If youre successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the experiences listed in the Essential Criteria listed in the Person Specification section of the advert.
Interviews will take place from Early October onwards.
Further information:
Find out more about Working for DWP
A reserve list may be held for a period of 6 months from which further appointments can be made.
Any move to DWP Digital from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
Reserve list candidates will be posted in merit order by location.
If successful and transferring from another Government Department a criminal record check may be carried out.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.
However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.
Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP’s terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing.
Reasonable Adjustment
At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.
We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.
If you need a change to be made so that you can make your application, you should contact Government Recruitment Service via digital.recruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).
Apply and further information
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Contact point for applicants
Job contact :
- Name : Jonathan Ford
- Email : jonathan.ford1@dwp.gov.uk
Recruitment team
- Email : digitalrecruitment.grs@cabinetoffice.gov.uk
Further information
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission.
