Apply Now
Details
Reference number
Salary
Job grade
Contract type
Business area
Type of role
Estates
Working pattern
Number of jobs available
Contents
Location
About the job
Job summary
|
For jobs located in Wales, the ability to speak Welsh is desirable. From the design and development of policies to the delivery of services supporting work, welfare, pensions and child maintenance, DWP is the Governments largest department. People are at the very heart of what we do. We ensure disabled people can live more independent lives; help tackle poverty and homelessness; provide a financial foundation for a secure old age; and support families ensuring children can fulfil their potential. DWP has the largest commercial estate in government and our team is committed to being smaller, greener and better helping people to work, grow and thrive. Our estate provides accommodation for colleagues who support millions of daily customer interactions in Jobcentres and Health Assessment centres, back of house offices delivering frontline services and hub sites housing expert functions such as Policy, Finance, Digital and HR. The DWP Estates function ensures the smooth and efficient operation of this network on a day-to-day basis. We manage a private sector supply chain that delivers essential services such as security guarding, maintenance, property and leasehold, construction, cleaning and facilities management. Many of these services are business critical and we cannot safely open our offices without them. Our ambitions are to:
There is no better time to join us as we transform our estate and make our buildings fit for the future. This role will take ownership of the supplier performance management of our Programme Management Supply Chain Partners, which include Estates Programme Management Supplier (EPMS), Professional Suppliers, Project Consultants and Construction Suppliers. This role will represent DWP Estates as the intelligent client against agreed performance metrics and will foster a collaborative relationship to drive innovation and identify improvement opportunities. This role will provide support across all types of projects, including Major Projects, Capex and Lifecycle projects. |
Job description
Government Property Profession Career Framework (Link)
This role sits within the following:
- Job Family Property & Construction Projects
- Core Role – Property & Construction Project Management
- Level Senior Practitioner
Key accountabilities
Performance and Governance
- Accountable for supplier performance management of the NEC3 and 4 Estates Programme Management Supply Chain Partners providing ongoing performance and risk management against the agreed contractual performance obligations and ensuring contract management is effectively discharged. Overseeing the development of corrective actions to improve performance, working closely with DWP Estates Category Management (Commercial Team) on issues that require commercial input or escalation, as well as working closely with DWP Estates Project and H&S teams to obtain operational insights.
- Working closely with and utilising technical expertise from EPMS as required to effectively manage the Professional Suppliers and Project Consultants.
- Responsible for leading performance management governance of Programme Management Supply Chain Partners, undertaking review of Management Information. Leading regular performance reviews, identifying any trends as part of the governance process to collaboratively develop early corrective actions with Programme Management Supply Chain Partners.
- Responsible for management and coordination of NEC Administration Software used by Programme Management Supply Chain, such as CEMAR, Fastdraft or SyproCM.
- Working with the DWP Estates Performance & Audit team to develop a performance framework to set out performance data and reporting requirements that are aligned to contractual obligations / KPIs reflecting DWPs business requirements, RIBA plan of work and best practice. Support review of performance audit against contractual obligations.
Relationship management
- Effectively managing the supplier/client relationship across the Estates stakeholders, the this role will lead translation of Estates business requirements into the services, and will support the DWP Estates Category Management team who will oversee the contractual relationship between DWP and Programme Management Supply Chain Partners.
- This role will work collaboratively to ensure Estates Control Framework and End 2 End processes are effectively embedded and articulated across with Programme Management Supply Chain Partners and monitor the performance of the Supply Chain and health of the relationships
- Building a strategic and collaborative relationship with Programme Management Supply Chain Partners to foster innovation and actively identify risks, continuous improvement opportunities to improve service, efficiencies and value for money
- Ensuring Programme Management Supply Chain Partners deliver outcomes that our customers need and at the requisite service quality
Change Management
- Managing service or other change requests, validating operational / business requirements with the Estates stakeholders. Providing supporting information and undertaking contract administration activities and assurance against contractual requirements to support the DWP Category Management team to execute necessary contractual changes.
- Maintaining records of all decisions made and instructions issued to Programme Management Supply Chain Partners. Maintaining an auditable change control register
- Working closely with DWP Estates Projects teams, to ensure change requests accurately reflect DWP requirements. Overlaying supply chain insight and operational information to determine required changes in scope, service and volume to accurately reflect DWPs requirements.
- Collaborating with the internal DWP stakeholders and Cost and Supplier Performance Management team to ensure changes to service matrix are accurately captured reflected in contract changes and the Application for Payment process. Ensuring budget holders understand the change in costs, provide supporting data to secure their approval and raising any issues or concerns with the appropriate stakeholder.
- Supporting re-procurement activity through ensuring procurement documentation, including performance metrics / KPIs, accurately reflects the desired capabilities and requirements related to Programme Management Supply Chain Partners and takes account of any previously identified gaps in service, operational insights or past performance trends.
Strategy
- Working alongside the wider DWP Estates Supply Management Team, providing support in development and implementation of DWP Estates Integrator and the Supply Chain performance management framework and category strategy
- Implementation of Projects category strategy and development plans as agreed by the DWP Estates Category Management team and the Estates stakeholders
Health & Safety
- Acting as the key point of contact in channelling requests for information for personal injury claims related to Programme Management Supply Chain Partners, professional suppliers and project consultants, to drive receipt of timely information to support development of DWPs response to personal injury claims
- Working with the DWP Estates H&S team to ensure the Programme Management Supply Chain Partners meet their Health and Safety obligations and carrying out commensurate corrective action where necessary
Person specification
|
Essential Skills, Knowledge & Experience
Qualifications/professional memberships Desirable
|
Behaviours
We’ll assess you against these behaviours during the selection process:
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
This role is suitable for a hybrid working arrangement, a type of flexible working arrangement, blending a combination of all workplace options (including home) with an office identified as a base and which remains the contractual place of work. Hybrid working means an employee working part of the week in their DWP office and, part of the week from home.
Hybrid workers will spend a minimum of 40% of their time in the office over a four-week period. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. This means that colleagues experiences of hybrid working will differ. Also, any employees experience of hybrid working could change over time as role requirements and possibly personal circumstances change.
Appointments may be made to candidates in merit order based on location preferences
Things you need to know
Selection process details
|
STAGE 1 – APPLICATION & SIFT As part of the application process you will be asked to provide 1000 words Personal Statement against the essential criteria as outlined above. You will also be asked to provide a short CV. Your CV should be fairly short and just evidence very brief details of your work history and experience. Please do not submit a speculative application where you do not meet at least 50% of the essential criteria as these applications will be unsuccessful. Do not include Behaviour examples within your application as these will not be assessed in the sift and will only be used at interview stage. Further details around what this will entail are listed on the application form. There will be an initial sift of applications based on the Personal Statement only, so please ensure you evidence how you meet the Essential Skills, Knowledge & Experience requirement contained in the vacancy in this section. This will form a short list for interview. STAGE 2 – INTERVIEW All candidates who are successful at the sift stage will undertake a single virtual video interview. The interview will follow a blended approach which will help us assess candidates Behaviours and Strengths. Currently the sift is scheduled to take place w/c 4 September 2023 and interview dates will be w/c 18 September 2023. Interviews are scheduled to take place virtually and dates are subject to change. Presentation If invited to interview you will be required to do a 5 minute presentation at the start of your interview. Details of the presentation and what is required will be supplied as part of the invite to interview. Further Information Find out more about Working for DWP A reserve list may be held for a period of 12 months from which further appointments can be made. Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk Security Information If successful and transferring from another Government Department a criminal record check may be carried out. In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotland on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading. For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk New entrants are expected to join on the minimum of the pay band. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP’s terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via DWPrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section. |
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).
Apply and further information
You may want to save a copy for your records.
Contact point for applicants
Job contact :
- Name : Ade Alao
- Email : ade.alao@dwp.gov.uk
Recruitment team
- Email : dwprecruitment.grs@cabinetoffice.gov.uk
Further information
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission.
