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About the job
Job summary
From the design and development of policies to the delivery of services supporting work, welfare, pensions and child maintenance, DWP is the Governments largest department.
People are at the very heart of what we do. We ensure disabled people can live more independent lives; help tackle poverty and homelessness; provide a financial foundation for a secure old age; and support families ensuring children can fulfil their potential.
DWP has the largest commercial estate in government and our team is committed to being smaller, greener and better helping people to work, grow and thrive. Our estate provides accommodation for colleagues who support millions of daily customer interactions in Jobcentres and Health Assessment centres, back of house offices delivering frontline services and hub sites housing expert functions such as Policy, Finance, Digital and HR.
The DWP Estates function ensures the smooth and efficient operation of this network on a day-to-day basis. We manage a private sector supply chain that delivers essential services such as security guarding, maintenance, property and leasehold, construction, cleaning and facilities management. Many of these services are business critical and we cannot safely open our offices without them.
Our ambitions are to:
- Transition to a smaller, more affordable, and adaptable estate
- Invest in improving DWPs buildings and infrastructure, conducted mainly through an extensive programme of planned replacement works
- Meet our agreed Government Greening Commitments – creating a culture where sustainability is embedded
- Expertly deliver cost effective services
- Create a professional working culture that is best in class across the Government Property world.
There is no better time to join us as we transform our estate and make our buildings fit for the future.
As a Leasehold Property Manager you will be a key member of the Leasehold Team during this exciting time when DWP is modernising and investing in its estate. We have an ambitious programme of work to deliver over the next few years, including high volumes of lease acquisitions, divestments, regears and landlord consents, on top of the day-to-day work of managing the largest estate in Government.
Working to a Senior or Lead Leasehold Property Manager, and deputising as necessary, you will manage a regional portfolio and be responsible for instructing and managing our expert suppliers (property consultants and solicitors) to obtain efficient delivery of property transactions. You will also have line management responsibility, and you will be given the opportunity to work with the Senior and Lead Leasehold Property Managers on specific projects.
Job description
Government Property Profession Career Framework (Link)
This role sits within the following:
- Job Family Strategic Asset Management
- Core Role Property Portfolio Management
- Level Practitioner
Key accountabilities
- Aligning with DWPs leasehold responsibilities, you will work with the Senior or Lead Leasehold Property Manager to deliver property transactions required to deliver strategic change eg: acquisitions and disposals, lease regears and landlords consents.
- Lease event management and assurance of proposals eg rent reviews & lease renewals
- Day to day estate management duties to ensure compliance with lease obligations
- Being the lead key contact for a range of general day to day estate management and project-based work across the property portfolio.
- Working with specialist suppliers including legal and estate management firms to deliver transactions and lease acquisitions and divestments, licenses to alter, wayleaves, dilapidation settlements, rent reviews and litigation.
- Supporting the Senior or Lead Leasehold Property Manager in giving assurance on financial matters and data and assisting them to provide accurate annual and monthly financial forecasts for your region or portfolio.
- Assurance of transactions within delegated financial responsibility.
- Management of supplier Business Rates proposals, giving assurance on settlements and costs where appropriate
- Assurance audit role for supplier data ensuring their outputs and reports are of appropriate quality and accurate
- Providing development and leadership for your team, embedding new ways of working and fostering a culture of One Team that includes supplier partners and wider teams in DWP Estates, role modelling the civil service behaviours.
- Data analysis and reviews of critical lease events, ensuring that supplier partners are instructed at the appropriate time.
- Reviewing recommendations from 3rd party suppliers and challenging them as appropriate, to ensure value for money and drive efficiencies across the estate
- Negotiating, establishing and processing inter- government tenancy agreements with Other Government Departments
- Recording, monitoring, data analysis, assurance and audit of business-critical data using excel trackers and online filing systems
- Ensuring consistency in approach and continuous improvement throughout the extended team by regularly reviewing methodology, process and approach, identifying lessons learned and sharing knowledge as required
- Ensure colleagues and stakeholders have a clear understanding of objectives, activities and timeframes across all lease management and approval process
- Understand the strategic drivers of estates and ensure all property occupation agreements and requirements are set out in alignment with the estates property strategy
- Support the preparation of business cases by providing relevant information to be included within the case papers
Person specification
Essential Skills, Knowledge & Experience
- Demonstrable experience in commercial or residential property management gained within the property function of a large organisation
- Understanding of and ability to engage and work effectively on technical, legal and regulatory property matters
- High level management of key suppliers, directing/instructing commercial negotiations on all aspects of occupations and escalation of issues for resolution where necessary
- Knowledge of financial management of outgoing property liabilities including forecasting, budgeting and rental accounting
- Ability to understand the wider strategic clients business needs and be solution based in approach
- Strong analytical skills including research and investigation, able to analyse and manipulate data for reporting
- Excellent written and oral communication skills
- Ability to use evidence to make decisions
Qualifications/professional memberships
Desirable
- Appropriate RICS qualification or working towards or willingness to work towards an appropriate RICS qualification
- Previous Line management experience
Behaviours
We’ll assess you against these behaviours during the selection process:
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
This role is suitable for a hybrid working arrangement, a type of flexible working arrangement, blending a combination of all workplace options (including home) with an office identified as a base and which remains the contractual place of work. Hybrid working means an employee working part of the week in their DWP office and, part of the week from home.
Hybrid workers will spend a minimum of 40% of their time in the office over a four-week period. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. This means that colleagues experiences of hybrid working will differ. Also, any employees experience of hybrid working could change over time as role requirements and possibly personal circumstances change.
Successful candidates will be posted in merit order based on your location preferences and the geographical requirements of the business
Things you need to know
Selection process details
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STAGE 1 – APPLICATION & SIFT As part of the application process you will be asked to provide a Personal Statement of no more than 1000 words against the essential criteria as outlined above. You will also be asked to provide a short CV. Your CV should be fairly short and just evidence very brief details of your work history and experience. Please do not submit a speculative application where you do not meet at least 50% of the essential criteria as these applications will be unsuccessful. Do not include Behaviour examples within your application as these will not be assessed in the sift and will only be used at interview stage. Further details around what this will entail are listed on the application form. There will be an initial sift of applications based on the Personal Statement only, so please ensure you evidence how you meet the Essential Skills, Knowledge & Experience requirement contained in the vacancy in this section. This will form a short list for interview. STAGE 2 – INTERVIEW All candidates who are successful at the sift stage will undertake a single virtual video interview. The interview will follow a blended approach which will help us assess candidates Behaviours and Strengths. Currently the sift is scheduled to take place w/c 27 November 2023 and interview dates will be w/c 11 December 2023. Interviews are scheduled to take place virtually and dates are subject to change. Further Information Find out more about Working for DWP A reserve list may be held for a period of 12 months from which further appointments can be made. Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk If successful and transferring from another Government Department a criminal record check may be carried out. In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service or Disclosure Scotland on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading. For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP’s terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. New entrants are expected to join on the minimum of the pay band. Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via DWPrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section |
Feedback will only be provided if you attend an interview or assessment.
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Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).
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Contact point for applicants
Job contact :
- Name : Matt Pepper
- Email : matt.pepper@dwp.gov.uk
Recruitment team
- Email : dwprecruitment.grs@cabinetoffice.gov.uk
Further information
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission.
