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Salary
Civil Service Pension with an average employer contribution of 27%
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Length of employment
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Type of role
Estates
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About the job
Job summary
Do you want to work for the Defence Infrastructure Organisation (DIO) and care for the Defence Estate? DIO enables Defence to live, work, train and deploy, all with sustainability in mind. From net carbon zero accommodations to runways for the F35 fighter jets; our outputs are unique in the UK and across the globe!
Learn much more about DIO in our Candidate Information Guide attached.
About DIO
View our YouTube video to see more about our work
Job description
Do you want to work for the Defence Infrastructure Organisation (DIO) and play a key role in keeping our country safe through caring for the Defence estate and those that depend on it? DIO manages the Defence estate, one of the UKs largest and most diverse property portfolios, enabling the armed forces and Defence civilians to live, work, train and deploy. From net carbon-zero accommodation to runways for the F35 fighter jets, our outputs are unique in the UK and across the globe!
Learn much more about DIO in our Candidate Information Guide attached.
The Role
We are seeking a motivated Business Support Officer to join an established team within our expanding Estates network.
The successful candidate will be a customer focused team member, who will collaborate in delivering exciting, varied and often tight time-scaled administrative support for both Estates and the wider UK Ministry of Defence (MOD). The MOD estate provides a wide variety of challenges to expand your business administrative skills and develop your knowledge in this unique estate environment. You will be responsible for managing and maintaining both receipts, payments, records and data associated with DIO Land Management Services Client Lettings and Hirings Programmes.
Experience and passion for teamwork is essential to ensure all areas of work are completed to a satisfactory standard, coupled with the ability to be individually motivated to support wider team objectives. Holding excellent communication skills, you will provide advice and support to colleagues and DIO customers.
The role is part time (21 hours per week) and forms part of a job share which will be office based.
DIO Business Area Estates
The Defence estate is one of the largest landholdings in the UK and covers an estimated 1.8% of the UK land mass (200,000+ ha). This is complemented by a significant UK Defence presence overseas.
If you are suitably experienced in Business Support and are looking for a new challenge in working within a motivated and professional team, then DIO Estates is for you! Through collaboration with Military colleagues on one of the largest estates in the country, with an extensive overseas portfolio, you will have the opportunity of working on a diverse range of exciting, interesting, and often-challenging projects of National Interest in support of the UK Defence Mission.
Estates are the in-house real estate team within the DIO (part of the UK Ministry of Defence) supporting infrastructure needs across a high-profile Public Estate. We acquire, manage, safeguard, and dispose of Defence real estate. Our unique customer knowledge and insight of the Defence Estate enables our in-house team of property professionals to provide in-depth advice to our Military customers.
The Team
The DIO Estates Programme Management Office (PMO) is a pan-Estates team, which supports the Estates delivery programme and its delivery teams via centralised Data, Programme and Business Management.
The Data Management Team (DMT) sits within the Estates Programme Management Office (PMO) and is accountable for the collation, organisation and management of Estates data so that it is available for analysis in supporting business decisions and reporting.
Person specification
The responsibilities of the role are:
- Supporting the Land Management Services Hiring, Rent Collection, Council Tax, and Miscellaneous bills programmes.
- Generating and processing transactions, action bank payment rejections, ensuring regular invoice schedules are systematically run, prepared and released, processing of receipts and cheques, maintenance and processing of miscellaneous bills, issuing of payment reminders and creation of batch payments.
- Data management; record keeping, update and support to the maintenance of all operational data management systems, including processing online forms, documents and payments.
- Manage the processing, archiving and monitoring of data regarding acquisitions and disposals on the MOD Estate.
- Approving and activating hirings and lettings on the Infrastructure Management system (IMS).
- Basic system administration tasks on lease admin and e-Terrier.
The role will be based at the Rosyth Office.
If travelling outside your base location for duty reasons, you will have access to flights, hire cars, rail tickets and overnight accommodation. You can also claim 45 pence per mile should you choose to use your own vehicle for business travel.
Desirable Skills and Experience
- Previous experience of working in a financial environment
- Working in a Defence environment
- Good working knowledge of Microsoft Office
Environmental Factors/Hazards
Travel may be required to other sites occasionally. The successful Candidate will need to comply with DIO H&S Policies and Procedures.
Behaviours
We’ll assess you against these behaviours during the selection process:
Benefits
£6,491 towards you being a member of the Civil Service Defined Benefit Pension scheme.
Find out what benefits a Civil Service Pension provides.
- Highly competitive Pension Scheme with an average employer contribution of 27%.
- Alternative working practices such as working from home.
- Opportunity to join one of our several D&I Networks. We value diversity and are committed to being an equal opportunities employer.
- 25 days annual leave rising (1 day per year) to 30 days upon completion of 5 years service.
- Enhanced Parental Leave.
- Most sites have free car parking, Sports & Social Clubs, Gym, on site shops and subsidised canteens.
To learn more about our full range of benefits, view our Candidate Information Guide attached.
Allowances
This post does not offer any assistance with relocation allowances.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Employment Hours
The post advertised is for 21 hours net, however the Ministry of Defence offers a range of flexibilities to enable a better work-life balance for employees. Flexible working, Part-time working and Job Share working patterns will be considered.
Things you need to know
Selection process details
Please ensure that at the application and interview stages of the campaign you review the Success Profiles Framework to assist you in the demonstration of your skills and experience.
Your suitability for the role will be assessed using the Success Profile elements that have been chosen for this campaign. Each element will be scored accordingly, and the successful candidate will be appointed on merit.
At application you will be assessed against the following:
Experience:
- CV including Job History, Full Qualification Details and Previous Skills & Experience: Please ensure that you explain all skills and experience that are relevant to the advertised role.
- Personal Statement: Please use examples to demonstrate relevant, suitable experience and knowledge at an appropriate level in:
- Excellent IT Skills with a good working knowledge of Office365
- Strong communication skills both verbally and written
- Working within an office-based Team
At interview you will be assessed against the above PLUS the following:
Behaviours:
- Leadership
- Managing a Quality Service
- Working Together
- Delivering at Pace
We want to offer opportunities to all who are successful at interview for our roles, but this isn’t always possible, so we do hold candidates on an active reserve list for 12 months. It is also possible that we may offer similar lower graded role/s to reserve candidates or, if no reserves are appointed, candidates that meet the lower grade criteria in merit order.
Application sifting is scheduled to take place on week commencing: 8th January 2024
Interviews are currently taking place via Face to Face or remotely through a digital platform, this will be confirmed with the successful candidates who are invited to an interview and will be conducted week commencing: 15th January 2024
A minimum of 2 full working days notice will be provided for interviews. We endeavor to stick to these dates, but these are subject to change around business needs.
To assist with your application please find attached below:
- DIO Candidate Information Guide
- DIO Candidate Information Guide – Accessible Version
For help and support with your application check out our
Civil Service Careers Homepage and the How to apply section
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).
Apply and further information
You may want to save a copy for your records.
Contact point for applicants
Job contact :
- Name : Ian Dannan
- Email : ian.dannan152@mod.gov.uk
- Telephone : 07929763306
Recruitment team
- Email : DBSCivPers-DIOResourcing@mod.gov.uk
Further information
Applicants should monitor their Civil Service Jobs application centre regularly for updates.
Some of MoDs Terms and Conditions of Service (TACOS) changed from 3 February 2014. Those TACOS changes applied to Broader Banded and Skill Zone staff who were new recruits to MoD or who were appointed to a post on substantive promotion, progression or advancement. On the same basis, the TACOS for Departmental Retained Grades changed with effect from 01 September 2014. The document attached to this advertisement provides more information.
All employees joining MOD who are new to the Civil Service will be subject to a 6-month probation period (unless otherwise advised) effective from the employment start date.
Any move to Ministry of Defence from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at www.childcarechoices.gov.uk
If you need to contact Defence Business Services (DBS) regarding this vacancy, please contact the DIO Enhanced Recruitment Team on DBSCivPers-DIOResourcing@mod.gov.uk
Complaints
Please be aware that the selection and interviewing of applicants is the responsibility of the Recruiting Line Manager (RLM) and not the Defence Business Services (DBS) Resourcing team. DBS do not play any part in the selection and interview process.
Therefore, if you wish to discuss your feedback, or you are dissatisfied with your markings, you should in the first instance raise this with the Recruiting Line Manager of the vacancy.
If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address:
Defence Business Services, Scanning Hub, PO Box 38, Cheadle Hulme, SK8 7NU
If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address:
Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ
Or by email: info@csc.gov.uk
Cabinet Office Fraud Checks
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant whose details are found to be held on the IFD will be refused employment
Civil Service Recruitment Principles
Please see the link below for the civil service recruitment principles.
https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/
To find out a bit more about what its like working for MOD, visit the Civil Service Careers Website
https://www.civil-service-careers.gov.uk/departments/working-for-the-ministry-of-defence/
Please see the MOD Privacy Notice link below which describes how we will use your personal data, explains your rights and gives you information you are entitled to under Data Protection legislation.
https://www.gov.uk/government/publications/ministry-of-defence-privacy-notice/mod-privacy-notice
Travel Costs
There will be no reimbursement for any travel expenses for the interview.
Nationality Statement
As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical.
The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.
Smoke-Free Working Environment Policy
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment by 31st December 2022. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
