Design Standards Manager


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Details

Reference number

303362

Salary

£38,469 – £45,919
£38,469 to £41,480 (National) and £43,755 to £45,919 (London)

Job grade

Senior Executive Officer

Contract type

Permanent

Business area

DWP – People, Capability and Place

Type of role

Estates

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available

2

Contents

Birmingham, Blackpool, Cardiff, Glasgow, Leeds, London, Manchester, Newcastle-upon-Tyne, Sheffield

Job summary

From the design and development of policies to the delivery of services supporting work, welfare, pensions and child maintenance, DWP is the Government’s largest department.

People are at the very heart of what we do. We ensure disabled people can live more independent lives; help tackle poverty and homelessness; provide a financial foundation for a secure old age; and support families ensuring children can fulfil their potential.

DWP has the largest commercial estate in government and our team is committed to being smaller, greener and better – helping people to work, grow and thrive. Our estate provides accommodation for colleagues who support millions of daily customer interactions in Jobcentres and Health Assessment centres, back of house offices delivering frontline services and hub sites housing expert functions such as Policy, Finance, Digital and HR.

The DWP Estates function ensures the smooth and efficient operation of this network on a day-to-day basis. We manage a private sector supply chain that delivers essential services such as security guarding, maintenance, property and leasehold, construction, cleaning and facilities management. Many of these services are business critical and we cannot safely open our offices without them. 

Our ambitions are to:

  • Transition to a smaller, more affordable, and adaptable estate
  • Invest in improving DWP’s buildings and infrastructure, conducted mainly through an extensive programme of planned replacement works 
  • Meet our agreed Government Greening Commitments – creating a culture where sustainability is embedded
  • Expertly deliver cost effective services
  • Create a professional working culture that is best in class across the Government Property world.

There is no better time to join us as we transform our estate and make our buildings fit for the future.

The Design Standards team works from project inception through post occupancy evaluation to ensure that the DWP’s property portfolio is aspirational in its approach to design, inclusivity, and sustainability.

Job description

For jobs located in Wales, the ability to speak Welsh is desirable.

Government Property Profession Career Framework (Link)

 This role sits within the following:

  • Job Family – Technical Specialism and Assurance
  • Core Role – Design
  • Level – Practitioner

 Key accountabilities

  • Supporting the Workplace Design Standards Lead in the preparation and implementation of Design Guides and ensuring the products complement and support the Governments wider design strategy
  • Supporting the development of technical property standards for various building types across the portfolio ensuring, as a minimum, legal compliance but aspiring to the achievement of a ‘great place to work’
  • Working with third party consultants to develop and implement guidance for technical assets such as HVAC systems, lighting, power, and Building Management Systems
  • Developing and managing the furniture, fixtures and equipment product design standards and approving the supporting catalogues to ensure that the range and style offered delivers value and fits with the future vision for the department
  • Inspiring innovation in design, introducing sustainable alternatives to improve the workplace environment and contributing actively towards Net Zero Carbon 2050 targets and Greening Government Commitments
  • Driving targets on lifecycle/ total cost of ownership for all building assets
  • Ensuring the integrity of DWP’s Estate portfolio, confirming that new and upgraded properties are fit for purpose and comply with the standards necessary to maintain a robust, consistent, integrated technical infrastructure to support business continuity
  • Engaging with Suppliers to be fully informed of new products and innovations that could benefit the DWP
  • Ensuring all projects comply with the agreed DWP brand, colour palette and signage/ wayfinding requirements
  • Providing timely direction and technical advice to external designers and supply chain consultants to ensure the developing proposals meet quality standards and the operational requirements of the Department
  • Managing and resolving technical issues with significant legal or commercial risk
  • Advising senior business stakeholders, throughout the RIBA project stages, to demonstrate advocacy of smart working and the creation of effective and inclusive workspaces
  • Reviewing and commenting on floor plans, test fits and schedules at key project stages
  • Approving compliance with or justifiable variance from the standards for all Real Estate projects. All Business Cases will require approval of their technical strategy and architectural design by the team before submission for approval
  • Playing a key role in the team’s continuous improvement programme, based on the collection and analysis of data. Attending site to review live projects to capture lessons learned and avoid repeated mistakes or missed opportunities in the future
  • Carrying out Post-Occupancy Evaluation and stakeholder engagement sessions and converting feedback into changes required in the Design Standards documentation
  • Running regular training sessions with the various supporting teams and consultants to improve performance and understanding of key areas for development
  • Providing a link between the Estates team and wider DWP, as well as with other Government Departments on technical and performance improvement matters. Sharing best practice and attending cross government workshops, working groups or conferences as appropriate.

Person specification

Essential Skills, Knowledge & Experience

  • Architectural experience in a construction-based role, able to evidence involvement in complex estate change in either office/ retail/ banking/ healthcare or educational environments
  • Experience of dealing with technical, legal or regulatory design issues at a policy and practical level
  • Good knowledge of statutory processes, Building Regulations, British Standards and a comprehensive understanding of construction related UK legislation
  • Experience of furniture, fixtures & equipment specifications within office environments with the knowledge to specify appropriate product types, fabrics and level of quality
  • Experience in reviewing plans, space planning, building test fits and analysing/ commenting on RIBA stage reports
  • Ability to use evidence alongside analytical thinking to make decisions
  • Ability to present, sometimes in larger forums, in a clear and concise style varying the presentation according to the target audience
  • Ability to work collaboratively with mixed teams, consultants, and stakeholders, sometimes managing large stakeholder groups with conflicting views
  • Comfortable challenging the status-quo to achieve a better outcome
  • Good knowledge of inclusive design principles, standards and awareness of how this is applied to furniture and finishes

Qualifications/professional memberships

Desirable

  • Degree/Masters in Architecture
  • Working towards RIBA with a preference if already held
  • Relevant Project Management Qualification (e.g. PRINCE2/APM/MSP etc.)

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • A Civil Service pension with an average employer contribution of 27%

This role is suitable for a hybrid working arrangement, a type of flexible working arrangement, blending a combination of all workplace options (including home) with an office identified as a base and which remains the contractual place of work.  Hybrid working means an employee working part of the week in their DWP office and, part of the week from home.

Hybrid workers will spend a minimum of 40% of their time in the office over a four-week period. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. This means that colleagues’ experiences of hybrid working will differ.  Also, any employee’s experience of hybrid working could change over time as role requirements and possibly personal circumstances change.

Appointments may be made to candidates in merit order based on location preferences

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

STAGE 1 – APPLICATION & SIFT

As part of the application process you will be asked to provide 1000 words Personal Statement against the essential criteria as outlined above. You will also be asked to provide a short CV.

Your CV should be fairly short and just evidence very brief details of your work history and experience.

Please do not submit a speculative application where you do not meet at least 50% of the essential criteria as these applications will be unsuccessful. Do not include Behaviour examples within your application as these will not be assessed in the sift and will only be used at interview stage.

Further details around what this will entail are listed on the application form.

There will be an initial sift of applications based on the Personal Statement only, so please ensure you evidence how you meet the Essential Skills, Knowledge & Experience requirement contained in the vacancy in this section. This will form a short list for interview.

STAGE 2 – INTERVIEW

All candidates who are successful at the sift stage will undertake a single virtual video interview.

The interview will follow a blended approach which will help us assess candidates Behaviours and Strengths.

Currently the sift is scheduled to take place w/c 4 September 2023 and interview dates will be w/c 18 September 2023. Interviews are scheduled to take place virtually and dates are subject to change.

Presentation

If invited to interview you will be required to do a 5 minute presentation at the start of your interview. Details of the presentation and what is required will be supplied as part of the invite to interview.

Find out more about Working for DWP

Further Information

A reserve list may be held for a period of 12 months from which further appointments can be made.

Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk

Security Information

If successful and transferring from another Government Department a criminal record check may be carried out. 

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service or Disclosure Scotland on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading. 

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk

New entrants are expected to join on the minimum of the pay band.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP’s terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing.

Reasonable Adjustment

At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.

We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.

If you need a change to be made so that you can make your application, you should:

Contact Government Recruitment Service via DWPrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available.
You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : Nicola Hassey
  • Email : nicola.hassey1@dwp.gov.uk

Recruitment team

  • Email : dwprecruitment.grs@cabinetoffice.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: HR.BUSINESSASSURANCE@DWP.GOV.UK.

If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission.

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