Debt Advice Strategy Manager

Debt Advice Strategy Manager

c.£80,000 per annum

Bedford

Permanent

Hybrid Working

Money and Pensions Service are looking for a Debt Advice Strategy Manager. This is a great opportunity to join a collaborative and welcoming team. As part of the debt senior leadership team, the role will lead on the co-ordination and delivery of all the projects and workstreams under the MaPS debt advice strategy including the commissioning lifecycle, innovation, and delivery development

The Debt Advice Strategy Manager will report directly to Head of money and debt operations. In this role you will be responsible for the following;

• Establish, plan and design the new approach to managing all the workstreams under the debt strategy and manage the change in approach and ongoing delivery.
• Ensuring that a robust management methodology applies across all the workstreams under the debt strategy, and be responsible for the co-ordination, interdependencies, benefits tracking and strategic area risk management.
• Define and manage the debt strategy governance arrangements.
• Lead on budget and resource planning and monitoring across the debt portfolio.
• Be part of the Debt senior leadership team contributing to the development and delivery of the debt strategy

You will need to demonstrate the following skills and experience;

• Demonstrable knowledge and experience of planning, monitoring and controlling workstreams including budgeting and resource allocation procedures.
• Experience of the debt advice sector and advice development and delivery
• Strong and effective leadership, interpersonal and communication skills, including managing external stakeholders and understanding what drives them.
• Proven experience of solving problems in complex situations with conflicting strategic priorities
• Proven expertise in delivering large/complex programmes with clients at the centre.
• Ability to analyse complex data, draw conclusions, produce reports and make recommendations to senior management in relation to programme delivery.
• The ability to work at pace in a complex environment, driving progress in the face of a range of competing views and priorities and being calm and resilient in pressured situations.
• Proven experience of using technology and innovation to improve service delivery.
• Evidence of a proactive, results-driven and collaborative approach to change and delivery with a willingness to challenge the status quo and come up with new ideas and approaches to achieve the successful delivery of corporate objectives.

The Money and Pensions Service is based in Bedford and as a key employer in the town we work hard to ensure that we are an active part of the community. This is a great opportunity for you to join us in Bedford and to be an integral part of the Money and Pensions Service team.

At the heart of the Money and Pensions Service are our values – caring, connecting and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We’re not only looking for the best people in and around Bedford to come and work for us, but we need people who align themselves to our values: –

• Caring
  We care about our colleagues and people whose lives we are here to transform.
• Connecting
  We will transform lives through our ability to make positive connections.
• Transforming
  We are committed to transforming lives and make a positive societal impact.

About MaPS

At MaPS, we help people – particularly those most in need – to improve their financial wellbeing and build a better, more confident future. Working collaboratively across the UK, we make sure customers can access high-quality money and pensions guidance and debt advice throughout their lives, however and whenever they need it.

About our people 

In our move to Bedford, we aim to attract and retain the absolute best talent, so we can achieve our objectives and continue to make a difference to millions of people’s lives.  We are keen to encourage applications from individuals across the whole community with the skills, knowledge, and behaviours for the job, and who show a strong commitment to MaPS’ objectives, values, and vision.  It is important to us that we continue our ambition to be a genuinely diverse and inclusive organisation, so that we reflect the people we are here to help.

Our inclusive working environment

By fostering our values, we are immensely proud of the inclusive working environment that we have created.The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds.

We work hard to ensure that we have a progressive approach to inclusion, equity and belonging.  We really do want our colleagues to “bring their whole selves to work.”

By way of brief example, we have an enviable ethnic diversity mix, equal gender balance with a zero mean gender pay gap and thriving colleague and ally networks, including LGBTQ+, neurodiversity, women’s health, men’s health, ethnicity, and diversity.

What Money and Pensions Service can offer you?

• Generous Annual Leave – 30 days plus Bank Holidays
• Pension scheme – contributions matched 2 to 1 (up to 10% of your salary)
• Interest-free loan to help you buy season tickets for buses and trains
• Cycle to work Scheme
• Subsidised eye test & flu jabs
• Life assurance scheme
• Give as you earn scheme
• Employee assistance programme (EAP)
• PAM Assist and PAM Life scheme (Wellbeing)
• Enhanced family and sick pay
• Paid volunteering (2 days a year)
• Recognition Scheme
• Discounts portal to numerous retailers

Job contact :

• Name : Sabreena Chowdhury
• Email : sabreena.chowdhury@reed.com

Recruitment team

• Email : sabreena.chowdhury@reed.com