Business Process Advisor

Dstl’s Risk, Assurance and Governance (RAG) function sets the standards for governance, risk management and assurance in Dstl.

We also maintain Dstl’s ISO 9001 certification and quality management system, a key part of our system of internal control. This includes setting the standards for policy and process design, management and improvement, and supporting the organisation in the design of new policies and processes, or improvement of existing policies  and processes.

We also deliver assurance activities to provide evidence that our policies and processes are providing the right control managing the organisation’s risks.

The Business Process Advisor is a key role in underpinning our internal control approach and in raising the standards of process management across the organisation. The Business Process Advisor works closely with Dstl’s Process Owners, Process Stewards and other stakeholders on the design, review, implementation and improvement of Dstl policies and processes.  

Working with agility, sharing knowledge and using best practice, they build strong, trusted relationships to enable engagement in effective process management.

The successful candidate will have the opportunity to participate in the Ministry of Defence (MoD) Quality Development Scheme which will provide a foundation to their professional development.

Dstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution.

We particularly welcome female and ethnic minority applicants and those from the LGBTQI community, as they are under-represented within Dstl at these levels.

In this role you will:

• Collaborate with and influence Dstl’s Process Owners and Stewards, and other process users, to design, review and improve Dstl’s policies and processes.
• Provide support, technical assistance and advice to Dstl’s Process Owners and Stewards in relation to Dstl’s Management System (Themis).
• Collaborate with Process Owners and Stewards to ensure that Themis has accurate, coherent and up to date processes, in the appropriate format.
• Contribute to and attend monthly Process Owners and Stewards forums and provide input on topics which you are responsible for and/or have knowledge of.
• Support and guide Process Owners and Stewards in their periodic review of processes, and assist with the update of Themis documentation as appropriate.
• Engage with and contribute to the periodic review of Dstl’s Process Management process (part of the 10.0 Governing process family) and supporting documents / information.
• Provide resilience and support to the Principal Process Advisor and MS Manager whilst providing direction to the MS Administrator.

We are looking for someone who has:

• Experience of designing, managing and improving organisational policies and processes.
• Experience of providing assurance on the effectiveness of systems of internal control.
• The ability to think of systems holistically rather than as separate parts.
• A proactive approach to problem solving and a drive to deliver improvement.
• The ability to build and maintain trusted working relationships with a diverse set of stakeholders.
• Experience of agile working to maintain, prioritise and deliver timely outputs.
• Ability to effectively communicate with and influence a diverse set of stakeholders.

Important Information:

Our work in defence, security and intelligence requires our employees to be UK Nationals who are able to gain a high level of security clearance to undertake the projects we are involved in to protect us from security threats. For this reason, only UK Nationals will be able to apply for this role. If you are an international or dual-national candidate, and you think you have the skills we need, please consider applying to any of our government, security or defence partners.

This role will require full UK security clearance and you should have resided in the UK for the past 5 years. For some roles Developed Vetting will also be required, in this case you should have resided in the UK for the past 10 years.

We’ll assess you against these behaviours during the selection process:

• Changing and Improving
• Making Effective Decisions
• Working Together
• Managing a Quality Service

Benefits 

Dstl’s full range of great benefits can be found in the information pack which includes:

• Financial: An excellent pension scheme starting from 26% employer contribution (find out more here). In Year Rewarding Achievement bonuses and thank you vouchers. Rental deposit scheme and cycle to work scheme.

• Flexible working: Options include alternative working patterns such as; compressed hours (e.g. working a 4 day week/ 9 day fortnight), job shares and annualised hours (agreed number of hours per annum paid monthly i.e. working term-time only).

• Working hours: Flexibility around your working day (e.g. start time, finish time). Ability to bank hours in a 12 month reference period including the ability to accrue and use 3 days per calendar month.

• Where you work: Depending on your role, blended working may be available including remote working to suit you and your team. This can be discussed at interview.

• Annual leave: 25 days pro rata (rising to 30 after 5 years) plus 8 public holidays with the ability to buy/sell 5 additional days per annum.

• Family: Maternity, adoption or shared parental leave of up to 26 weeks with full pay, an additional 13 weeks statutory pay and a further 13 weeks unpaid

• Learning and Development: Dstl encourages and supports charterships, accreditations and provides employees access to fully funded apprenticeships up to level 7 (Masters Degree). Dstl will pay for 2 memberships with relevant bodies/institutions. Employees also have access to Civil Service Learning.

• Facilities: Onsite parking, EV Charging points, restaurants, cafés and gyms.

This job is not open to candidates who hold a dual nationality.

Job contact :

• Name : Dstl Recruitment
• Email : dstlrecruitment@dstl.gov.uk

Recruitment team

• Email : dstlrecruitment@dstl.gov.uk