Governance and Secretariat Support

Cardiff, Glasgow, London

Ofgem is the GB energy regulator- working to protect customers, create the environment for a net zero future to thrive and leading the charge towards the much-needed transition to net zero, which aims to make our energy supply more sustainable.

This is an excellent career opportunity for a well-organised and proactive person, who can work at pace, while retaining a keen eye for detail. It’s a role that will see you operate at the very heart of our organisation – working closely with Board Members and our senior leadership team to ensure that highly efficient governance and secretariat support underpins effective decision-making. You’ll provide administrative support to Corporate Board meetings and enforcement case meetings, to ensure they run smoothly – preparing board packs in advance and ensuring that actions and minutes are recorded and followed-up.

As well as your meticulous organisational skills it’s important that you have excellent communication skills, in writing and in person. You should be proficient in the use of Excel to collate, co-ordinate and present data, alongside a good working knowledge of other key tools such as MS Teams, Outlook and Word. You’ll be someone who thrives in a busy working environment, who can keep track of multiple tasks while meeting agreed deadlines, and who responds well to periods of high demand on your time when supporting key meetings. Previous experience of working in Governance, Risk or Assurance would be beneficial, but isn’t considered an essential requirement of the role.

Our latest people survey showed that over three quarters of our staff said that their work gave them a sense of personal accomplishment. 

  

This is a rare opportunity to join the team at such a pivotal time – our dynamic team is waiting for your application. We’re an equal opportunity employer and we embrace diversity and are committed to creating an inclusive environment for all employees. 

 

All employment is decided on the basis of open and fair competition, merit and business need. 

This is an exciting and challenging role that sits at the heart of Ofgem. The Governance & Secretariat Team (GST) is part of the General Counsel and we are responsible for supporting Ofgem Boards and Committees.

 

Working closely with Ofgem’s Board members and Senior Leadership Team, you’ll have exposure to the workings of a regulatory body which has a crucial role in making sure that energy markets work in the interest of consumers, both now and in the future.

Key Responsibilities

 

• A high profile role responsible for supporting the day to day duties of a complex fast paced Secretariat function, providing support to Ofgem’s Board, its Committees and Executive Leadership.
• Responsible for providing administrative support to management to organise the Corporate Board meetings and enforcement case meetings, to ensure they run smoothly.
• Providing administrative support to ensure our Non-Executive Directors are supported in their roles and redirecting queries to appropriate colleagues.
• Providing support on preparing board packs and assisting in the administration of outputs from board meetings such as minutes and actions.
• Providing support to the manager to ensure the high volume, fast paced Secretariat inbox is effectively organized and administration tasks are emails are actioned appropriately.
• Supporting the team in proficient use of Microsoft Teams and creating and maintaining a number of team checklists and planning tools in Excel.

 

Whilst we will try to be supportive of flexible working arrangements, this role is very busy supporting multiple Board Meetings, so the business requirements mean that the candidate may need to flex their working patterns at times to align with, and support, board meeting times and deadlines.

 

This role will include some travel to London, Scotland or other areas as needed to support the Board.

 

Key Outputs and Deliverables

 

• Proactive use of internal processes and checklists, ensuring administrative tasks are delivered accurately by deadlines.
• The Secretariat inbox is organised and key administrative tasks are actively prioritised and progressed.
• Boards are scheduled and administered effectively.
• A governance and secretariat function, that is seen as providing a high quality professional service by the rest of the organisation.

 

 

Key Stakeholder Relationships

 

Internal

 

• Deputy Director Governance and Secretariat.
• Head of Governance & Secretariat.
• Governance and Secretariat Manager.
• Ofgem Senior Leadership Team and Non-Executive Directors.

 

#LI-AD1

Essential Criteria: 

• An organised, proactive person with excellent attention to detail and capable of working in a fast paced environment (Lead Criteria).
• Excellent communication skills, both verbal and written, which are appropriate for a range of stakeholders.
• Able to keep track of multiple tasks to ensure all requirements are completed to deadline.
• Proficient in the use of Excel software – able to use functions of Excel such as data sorting, validation and presentational formatting.
• Good working knowledge of other applications such as MS Teams, Outlook and Word.

Desirable Criteria: 

• Experience of working in governance, risk or assurance would be beneficial.

We’ll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Working Together
• Managing a Quality Service
• Delivering at Pace

We’ll assess you against these technical skills during the selection process:

• Please refer to the Candidate Pack and Role Profile attached for full details.

Alongside your salary of £23,450, OFGEM contributes
£6,331 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Find out what benefits a Civil Service Pension provides.

Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; Hybrid working (currently 1 day a week in the office but is in review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available.
You may want to save a copy for your records.

Job contact :

• Name : Ashlene Doherty
• Email : Recruitment@ofgem.gov.uk

Recruitment team

• Email : recruitment@ofgem.gov.uk