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We encourage applications from a diverse range of candidates
At DfE, we are proud of the commitment we make to diversity and inclusion and of the progress we have made. We have active & vibrant staff networks, special leave policies and workplace adjustments put in place for those who need them. We are continuing to build a diverse DfE, in an inclusive environment which nurtures and realises potential in all, at all levels. Equality and Diversity – Department for Education
Do you want to be part of a team shaping the way we recruit?
Job description
The Central Recruitment Operations Team are part of the wider Human Resources team and provide a professional recruitment service for the whole of the Department for Education.
You will join a team of 13 that work together to provide a service that increases quality, delivers value for money and improves the recruitment experience for hiring managers and candidates alike.
The Central Recruitment Operations Team is an exciting place to work as we oversee all recruitment into the department, from entry-level to our most senior posts. We receive tens of thousands of applications for our jobs every year and each one is processed by our in-house Recruitment Team.
From reviewing adverts, assisting in Government initiatives, completing pre-employment checks to issuing contracts we provide a professional end-to-end service.
Person specification
We are looking for someone that:
- Enjoys working with autonomy towards shared team goals.
- Is confident in their approach and shows a willingness to provide support and guidance to a variety of stakeholders.
- Enjoys working in a fast-paced environment.
- Enjoys working to improve the service offered, offering innovative ideas and feedback.
- Presents a positive can do attitude and willingness to adapt to a changing environment.
You will:
- Be responsible for a high volume of fast paced work; completing recruitment activities and responding to enquires accurately and within agreed timescales.
- Provide advice and support to hiring managers to they are recruiting in line with the departments recruitment policies and procedures.
- Task manage and support a team of recruitment administrators including coaching and quality checking.
- Ensure all recruitment campaigns are compliant with the Civil Service Commissions Recruitment Principles.
Benefits
Applicants currently holding a permanent post in the Civil Service should note that, if successful, their salary on appointment would be determined by the Departments transfer / promotion policies.
As a member of the DfE, you will be entitled to join the highly competitive Civil Service Pension Scheme, which many experts agree is one of the most generous in the UK.
You will have 25 days leave, increasing by 1 day every year to a maximum of 30 days after five years service. In addition, all staff receive the Kings Birthday privilege holiday and 8 days bank and public holidays.
We offer flexible working arrangements, such as job sharing, term-time working, flexi-time and compressed hours.
As an organisation, which exists to support education and lifelong learning, we offer our staff excellent professional development opportunities.
Most DfE employees will be working a hybrid pattern, spending at least 60% of their time in an office or work setting. Changes to these working arrangements are available in exceptional circumstances but must be agreed with the line manager and in line with the requirements of the role.
Travel to your primary office location will not be paid for by DfE, but costs for travel to an office which is not your main location will be covered.
As a member of the DfE, you will be entitled to join the highly competitive Civil Service Pension Scheme, which many experts agree is one of the most generous in the UK, with an average employer contribution of 27%.
Things you need to know
Selection process details
Selection process details
Application Stage
We ask you to provide a CV and personal statement (750 words) telling us how you demonstrate the following essential criteria:
- Ability to adapt to a fast paced and often changing environment.
- Experience of task managing a team to ensure actions are completed within agreed timescales.
- A proactive approach to prioritising workloads, evaluating, and assessing urgent tasks when necessary.
- Providing good customer service.
- Experience of communicating with a variety of stakeholders using written and verbal communication.
- Good working knowledge of Microsoft Programmes such as Word, Excel, PowerPoint and Teams.
Desirable criteria
- Knowledge or experience of Civil Service Success Profile recruitment.
We will use your CV and personal statement to assess your skills against the essential criteria outlined above and invite successful applicants for an interview. Please adhere to the wordcount of 750 words for your personal statement. Anything above this will not be considered. If we receive a high volume of applications, we will sift using only the first 3 criteria.
Desirable criteria will only be assessed in the event of a tie break situation to make an informed decision.
Interview Stage
At the interview stage you will be asked questions to further assess your experience of the essential skills listed above, we will also ask you some strength-based questions.
Applications will be sifted on 17 October 2023.
Video interviews will be held week commencing 23 October 2023.
All dates are subject to change.
This is a full-time role, although flexible working patterns such as job shares and compressed hours would be considered. There may be other opportunities available at a lower grade if applicable.
Other Information
We reserve the right to raise the minimum pass mark in the event of a high volume or strong field of candidates.
Please be aware that this role can only be worked in the UK from the location options provided and not from overseas.
The government is committed to supporting apprenticeships, enabling people to learn and progress in a role whilst earning. We want to monitor the number of people who have completed apprenticeships who are now applying to progress further in their career and are asking this question to all candidates, on all vacancies. You will be asked a question as part of the application process about any previous apprenticeships you have completed. Your response to this question will not affect your application and it is not a requirement of the role to have completed a previous apprenticeship.
DfE cannot offer Visa sponsorship to candidates through this campaign. DfE holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify.
If successful and transferring from another Government Department a criminal record check maybe carried out.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstance some candidates will want to send their completed forms direct. If you will be doing this, please advise Department of Education of your intention by emailing Pre-Employment.Checks.DFE@education.gov.uk stating the job reference number in the subject heading.
Department for Education do not cover the cost of travel to your interview/assessment unless otherwise stated.
A reserve list may be held for a period of 6 months from which further appointments can be made.
Candidates will be posted in merit order based upon location preference. Where more than one location is advertised you will be asked to state your preferred location.
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment.
Terms and conditions of candidates transferring from ALBs and NDPBs
Bodies that are not accredited by the Civil Service Commission and are not able to advertise at Across Government on Civil Service jobs will be treated as external new starters and will come into DfE on modernised terms and conditions with a salary at the band minimum.
Bodies that are accredited by the Civil Service Commission but do not have civil service status will be offered modernised terms and will not have continuous service recognised for leave or sickness benefits. Salaries should be offered at band minimum, but there is some flexibility where this would cause a detriment to the individual.
Bodies that are accredited by the Civil Service Commission and do have Civil Service status will be treated as OGD transfers. Staff appointed on lateral transfer will move on to pre-modernised DfE terms (unless they were on modernised terms in their previous organisation). Staff appointed on promotion will move on to modernised DfE terms. Staff will transfer over on their existing salary (on lateral transfer) and any pay above the DfE pay band maximum will be paid as a mark time allowance. Staff moving on promotion will have their salaries calculated using the principles set out in the attached OGD transfer supplementary information.
Reasonable adjustment
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should:
Contact Department of Education via centralrecruitment.operations@education.gov.uk soon as possible before the closing date to discuss your needs.
Complete the Assistance required section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional.
Any move to Department for Education (DfE) will mean you will no longer be able to carry on claiming childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).
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Contact point for applicants
Job contact :
- Name : Hannah Longmire
- Email : hannah.longmire@education.gov.uk
Recruitment team
- Email : Centralrecruitment.operations@education.gov.uk
Further information
