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About the job
Job summary
Are you looking to start out on your journey in the HR profession? Do you want to make a difference to the working lives of your colleagues? Have you thought about working with a team that offers fantastic opportunities to develop yourself and others. Yes? Well, this could be the opportunity that you have been looking for. We have a number of exciting opportunities to work within a newly formed tight knit Resourcing team and help shape what resourcing will look like going forward.
These roles involve working within a highly motivated and passionate team, this role has the responsibility for delivering a high quality, customer focused recruitment service with an emphasis on delegated grade recruitment. Reporting to the teams Resourcing Lead, you will manage the relationships with vacancy holders for all their recruitment needs and guide them through the recruitment process from campaign planning to candidate onboarding. This will involve using a wide range of systems and IT applications, including applicant tracking systems, payroll and other internal HR systems. Training on these systems will be provided in full to the successful applicant(s).
The successful applicant will manage multiple priorities for our customers, both internal and external, with the onboarding experience for candidates and hiring managers being the key focus. The appointee will collaborate with other HR Operations colleagues to deliver an exceptional service and will need exceptional attention to detail to be successful in the role.
Being flexible in your day-to-day work and able to meet strict deadlines will be essential to the post, Candidates can expect variety in the roles and candidates they source for UKHSA with a focus on both Civil Servant appointments, and candidates working for UKHSA under Agenda for Change (AfC)/NHS terms and conditions.
There are 3 permanent vacancies available and 2 on a Fixed Term Contract up to 12 months.
Location
Hybrid working from one of our UKHSA locations and home working available for these roles, this can be discussed in further detail at further at offer stage.
The UK Health Security Agency (UKHSA) offers hybrid working this means that whilst the role will be based in one of our offices, there will be opportunities for an element of working from home. UKHSA have office locations across the UK.
This role can be based at one of our UKHSA offices/locations with opportunities for an element of working from home. You will be asked to express a location preference during the application process.
The balance between home and workplace working is to be agreed with the line manager, determined primarily by business needs and in line with departmental policy.
*Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available.*
Salary based on your location:
- Inner London £29,737 – £34,453 (within the boundary of the M25)
- Outer London £27,722 – £32,505 (within a further 40-mile radius outside of the M25)
- National £25,976 – £30,264 (outside of the Inner and Outer London pay zones)
Job description
The job holder will be required to carry out the following responsibilities, activities and duties:
- Facilitate recruitment of up to 25 campaigns at any one time for internal customers (Hiring Managers) and see them through to completion, ensuring campaigns are carried out in line with UKHSA Policy and Civil Service Recruitment Principles
- Management of pre-employment checks for incoming candidates to ensure they are lawfully employed by UKHSA.
- In managing UKHSA recruitment campaigns, ensure internal systems (shared inboxes, applicant tracking systems and payroll) are kept up to date and necessary documentation is stored in line with UKHSA practices for each candidate and campaign.
- Carry out a range of other tasks as required in order to see the campaign through to completion (e.g. creation of sifting and interview packs).
- Assist with any customer queries (both internal and external) and provide expertise and guidance throughout recruitment campaigns, offering an exceptional customer experience, escalating queries where necessary.
- Collaborate with key stakeholders, candidates, hiring managers, interview panels and other wider HR functions.
- Deal with highly sensitive issues and personal data, acting with diplomacy and maintaining confidentiality at all times.
- Being part of teams that are always looking at change and improvement – actively contributing to different projects.
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.
Person specification
Essential Criteria
- Experience of working in a customer focused environment, collaborating with colleagues and customers in a professional manner in order to problem solve and manage queries to completion.
- An understanding of accurate data input including checking and ensuring that the correct processes are followed, and quality standards are met.
- Confident at using a range of different systems and IT applications.
- Effective communication skills, and a focus on excellent customer service
- Experience of working calmly and effectively in a fast-paced environment with changing priorities
- Ability to work as part of a close working team, supporting other team members in delivering a first-class customer service.
Desirable criteria
- Previous experience of working in a Resourcing environment or similar people focused team.
- Knowledge of advertising, booking interviews and onboarding processes
Benefits
Working for Our Organisation
We pride ourselves as being an employer of choice where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.
UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equal opportunity for all.
For more information on the UKHSA please visit: UK Health Security Agency – GOV.UK (www.gov.uk)
Benefits
- Learning and development tailored to your role.
- An environment with flexible working options.
- A culture encouraging inclusion and diversity.
- A Civil Service pension with an average employer contribution of 27%.
- Range of health and wellbeing support.
- 26 days annual leave allowance increasing to 32 days after a 10-year service.
Any move to UKHSA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at Childcare Choices , 30 Hours Free Childcare, Tax-Free Childcare and More , Help with Costs , GOV.UK
Things you need to know
Selection process details
STAGE 1 – APPLICATION & SIFT:
At sift stage you will be assessed on the essential criteria listed in the job advert, you will receive a separate score for both your CV (the information entered into your application) and statement of suitability.
Your statement of suitability must be no more than 1250.
If a large number of applications are received we will conduct an initial sift based on the below essential criteria:
Experience of working in a customer focused environment, collaborating with colleagues and customers in a professional manner in order to problem solve and manage queries to completion
**Please do not submit your CV, we require you to complete the full application process including a Personal Statement/Statement of Suitability, as outlined below. Please ensure that your Statement of Suitability contains no personal identifiers e.g. name in either the file name or content of the document.**
You will also be asked to provide information within the Employer/Activity history section of the application form. This is equivalent to the information you would provide on a CV, setting out your career history.
If you are successful at this stage, you will progress to an interview.
Feedback will not be provided at this stage.
STAGE 2 INTERVIEW
This competition will involve a video interview conducted via Microsoft Teams.
As part of the process, candidates will be invited to interview which will involve an in-depth discussion of your previous experience and professional competence using the Success Profiles framework.
The Behaviours tested during the interview stage will be:
- Working Together
- Communicating and Influencing
- Managing a Quality Service (Lead behaviour)
- Delivering at Pace
Expected Timeline:
Advert close: 23:55hrs on 22nd October 2023 unfortunately, late applications will not be considered. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Interviews: W/C 6th November 2023
Please note these dates could be subject to change.
Security clearance level requirement
Successful candidates must pass a disclosure and barring security check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Personnel Security Standard.
A basic check is required.
For posts on UKHSA Civil Service terms and conditions, new entrants to the Civil Service are expected to start on the minimum of the pay band. For existing Civil Servants and roles advertised across government, the rules of transfer apply, i.e., level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive a 10% increase. Either case is determined by whichever is the highest.
Please Note
This role is to be appointed under Civil Service Terms & Conditions. Full details on the T&Cs are found https://www.ukhsa.reed.com/
Are you already a civil servant, or employed by a Civil Service Commission accredited public body? Please state home department on your application form.
Do you meet the nationality requirements for this post? https://www.ukhsa.reed.com/
The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission’s Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact UKHSA Public Accountability Unit via email: Complaints1@ukhsa.gov.uk. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website.
External: Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants).
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).
Apply and further information
You may want to save a copy for your records.
Contact point for applicants
Job contact :
- Name : Nicoleta Enciu
- Email : UKHSA.recruitment@reed.com
Recruitment team
- Email : UKHSA.recruitment@reed.com