Skills Experience Manager

The role holder will support the delivery of apprenticeships and traineeships (Skills Experiences) across HES, ensuring the appropriate frameworks are in place to support the learning. As Skills Experience Manager, you will work with Line Managers and key stakeholders to ensure these placements are successful and colleagues are connected.

In addition, the role holder will act as an internal champion for skills experience programmes and will provide appropriate guidance on frameworks to support our wider skills development strategy.

The People Directorate at HES leads our employee-focused People Strategy that will help us deliver our heritage, culture, education and environmental goals by finding, developing and retaining the best people and enabling them to be truly brilliant. We are responsible for delivering core people services, providing professional support and guidance to our leaders; equipping our people with the right skills and capabilities to excel in their roles today and in the future; and creating an employee experience in which people want to be part of in an environment where inclusion, health and wellbeing are part of everyday life.

We are a strong advocate of creating opportunities through Skill Experience roles (foundation, modern and graduate apprentices and traineeships) and see it as a main driver in developing HES skills for the future and the wider Heritage Sector, through our Skills Investment Plan for Historic Environment. We have a wide range of opportunities from Construction, tourism, IT and business skills. In addition to this, we are keen to grow and broaden our diversity, by broadening the range of entry-level placement opportunities and engaging with younger audiences to attract them to careers within the Heritage Sector.

We have an overall strategic ambition to have 5% of all colleagues in Skills Experience roles.

As Skills Experience Manager, you will have a depth of knowledge around the formal qualifications (foundation, modern and graduate apprentices) that will help deliver and support HES skills development needs. You will also be the organisational lead to connect between our skills experience placements and those delivering/monitoring their formal qualifications (colleges, trainers etc.). You will work closely with Skills Experience Placement Line Managers and key colleagues across the directorates to ensure delivery of the programmes, whilst also ensuring all colleagues participating in the placements are supported and connected.

Your role will work with the wider people team to outline the available solutions to developing skills needs and will understand the skills landscape to support the successful delivery of skills experience placements within HES. You will also collaborate with the Resourcing Manager to understand how best we engage, attract and recruit a diverse range of audiences.

This post will work in a hybrid model with the flexibility to work from home or the office during the working week. The expectation will be for around 40% of the time for the role holder to be in the Edinburgh office with colleagues, meeting stakeholders and or delivering learning at required locations around Scotland

Knowledge, skills and experience

You will be required to demonstrate that you meet the requirements and qualifications below as part of the selection process.

Essential requirements:

· Relevant experience and knowledge of skills development landscape within Scotland, and of supporting colleagues/organisation to deliver on its skills development strategy.

· Has experience and knowledge of developing and supporting Skills Experience programmes (apprentices, traineeships etc)

· Experience in organising, problem-solving and monitoring programmes of work

· Experience in creating appropriate reports and information to track the progress of work programmes

· Communication skills with experience in relationship building and directly influencing other parties

· Working knowledge of IT packages (including Word, Excel and Outlook)

· The post holder should be a proactive team player with strong engagement and problem-solving skills

· An ability to maintain confidentiality and act with discretion and diplomacy

Desirable requirements:

· Have experience of undertaking formal assessor role, pastoral support role or support to a learning programme

· Experience in training design and delivery

· Experience in recruitment and developing new initiatives to promote diversity

· Experience working with external stakeholders and being able to translate external programmes to a HES setting

Qualifications & Professional Memberships (desirable):

– SCQF level 9 or equivalent qualifications in a relevant discipline or a willingness to work towards one

· CIPD membership

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%

Job contact :

• Name : graziella.welsh@hes.scot
• Email : graziella.welsh@hes.scot

Recruitment team

• Email : recruit@hes.scot