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Are you a dedicated person who is passionate about making a difference? Would you like to work for the Ministry of Defence? Defence Business Services (DBS) is one of the largest shared service organisations in Europe that provides a wide range of corporate services, to over 1.2 million end users, including serving and past military and families, as well as MoD civil servants and industry. DBS delivers large scale administration and smaller specialist services to enable the wider MOD to focus on its core aims, maintaining the UKs Defence and Security. Services include Human Resources, Pay, Veterans, Finance and Procurement.
· Our Vision – To support UK defence customers with outstanding service every time.
· Our Mission Together we will proudly support Defence, continuously improving and delivering flexible, timely, sustainable and value for money services that underpin the whole force and enhance operational capability.
DBS is committed to creating a great place to work for all our colleagues. We are building an inclusive culture and respectful environment that reflects the diversity of the society.
We want to maximise the potential of everyone who chooses to work for us through opportunities to develop your skills and experience. We also offer a range of flexible working patterns and support to make a fulfilling career accessible to you and offer a Civil Service pension with an average employer contribution of 27%. Where your role permits, we support a blended working approach alternatively known as hybrid working.
Come and join the DBS community today! |
Job description
DBS has migrated their HR system to a Cloud based Oracle HCM platform.
An Oracle HCM Cloud Functional Lead is responsible for completing configuration, testing and maintenance for the application. You will also analyse Oracle quarterly patches and present finding to DBS business areas. You will have line manager duties.
As a Oracle HCM Configuration Lead in the DBS you will be expected to work collaboratively and take the lead in a small multi-skilled team. The successful candidate will execute the design, build, configuration and customisation of technical solutions, based on the pre-determined functional and technical specifications and ensure these solutions meet quality & performance requirements.
The post involves engaging and work closely with the customer, subject matter experts and project managers to produce functional design documentation:
Supports and performs configuration tasks within the system Admin access and configuration tasks undertaken.
Updates REMEDY tickets with resolutions.
Provides tier 2/3 level functional support and serves as the escalation point for unresolved configuration issues from EC/Civ Pers.
Work closely with the Functional Configuration colleagues and HR Product Owners to understand requirements within the system.
Supports production of documentation of configuration tasks within the system.
Undertakes unit testing before handing over to the HR Product Owners and testing team.
Conduct upgrade assessments for review by HR Product Owners.
Performs release tasks.
Supports Service/Enhancement Request management with Oracle for bugs and responsible for escalation to Application Support Team Lead if required.
Helps to maintains Oracle HCM Business Processes (break-fix, incidents and enhancements).
Supports completion of special projects (e.g. year-end activities).
Person specification
Oracle HCM Knowledge
Oracle Support process knowledge
Knowledge of all Microsoft Office applications
Proven ability to communicate both written and verbal
The ability to work as part of a small agile team, and across multiple teams
Highly motivated and resilient
Access or a driven desire to learn
Desirable Skills:
Application Support Service Delivery (Service Management)
Solution design and requirements gathering
Functional Design
Unit Testing Knowledge
REMEDY and ticket management expertise
Release Management
Behaviours
We’ll assess you against these behaviours during the selection process:
Benefits
An environment with flexible working options Monday-Friday
25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service (pro rata). In addition to 8 public holidays per year, you will also receive leave for the King’s birthday
A Civil Service pension with generous employer pension contributions of approx. 27% depending on your salary
Hybrid working, where role permits
Family friendly policies including- enhanced parental leave and adoption leave
Learning and development tailored to your role
A culture encouraging inclusion and diversity
Minimum of 15 days special leave in a rolling 12 month period for volunteer reserve commitments
Special paid leave to volunteer up to 6 days per year
The post does not offer relocation expenses.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
This position is advertised at 37 hours per week.
Things you need to know
Selection process details
Please ensure that at the application and interview stages of the campaign you review the Success Profiles Framework to assist you in the demonstration of your skills and experience.
Your suitability for the role will be assessed using the Success Profile elements that have been chosen for this campaign. Each element will be scored accordingly, and the successful candidate will be appointed on merit.
Candidates will be required to provide CV details to include: job history; qualification details and previous skills and experience.
Candidates will be required to complete an online Numerical test.
The Civil Service Judgement Test is not bankable and therefore must be taken on every vacancy where it is applied.
Should you be invited to complete the online tests, please allow sufficient time to complete the tests and the remainder of the full application form; only candidates who are successful at the test stage will be invited to complete the remainder of the application by clicking Submit Application. Your application must be completed by 23:55 on the closing date of the vacancy. Late submissions cannot be accepted. The tests are not timed, as they work by giving you harder questions if you answer the previous question correctly, and easier if you get it wrong. You should allow up to an hour for each test, and each test must be completed before you will be invited to complete the second part of your application. Internet access will be required for the duration of the test. Please refer to the attached Candidate Guidance for further information.
Candidates that reach the minimum required pass mark will have their results saved as a banked score against the following tests:
- New Civil Service Verbal Test
- New Civil Service Numerical Test
When a candidate has a banked score, theyre not asked to re-take the same test providing it is set at the same level. Scores will be banked for a 6-month period from the date of test completion. If a candidate is invited to take the same test against multiple vacancies, the banked score will be recognised against all vacancies and all active applications will progress.
CSJT scores cannot be banked as each test is generated from the behaviours required for a specific role which will vary between recruitment campaigns.
If you require any particular arrangements (for example due to a disability or health problem) to be made in order for you to complete the online test you MUST contact the DBS Enquiry Centre on 0800 345 7772 BEFORE accessing the online test.
Opening times: Monday Friday 0800 1600 hrs.
Candidates will be required to provide a statement of suitability.
Applications will be sifted on on previous skills and experience and the personal statement.
At application stage you will be assessed against the following:
Experience:
Job history
Qualifications
Previous skills/experience
At interview you will be assessed against the above, PLUS the following:
Behaviours:
Changing and Improving
Communicating and Influencing
Making Effective Decisions
Managing a Quality Service
Developing Self and Others
Leadership
In the rare case where individuals have exact matching scores, the order of merit will be determined based on the behaviour scores at interview in the following order:
Leadership
Changing and Improving
Managing a Quality Service
If candidate scores are still exact, the merit order will then be determined on the sift score in the below order or priority:
Previous Skills and Experience.
We want to offer opportunities to all who are successful at interview for our roles, but this isnt always possible, so we do hold candidates on an active reserve list for 12 months.
Sift will take place within 5 days of closing date. Interviews will take place at DBS Cheadle Hulme or on MS Teams, during March.
Disability Confident Scheme
The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBS-EnhancedRecruitmentTeam@mod.gov.uk
MOD Recruitment Satisfaction Survey we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights.
As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical.
The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).
Apply and further information
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Contact point for applicants
Job contact :
- Name : Jim Gerrard
- Email : jim.gerrard692@mod.gov.uk
Recruitment team
- Email : DBS-EnhancedRecruitmentTeam@mod.gov.uk
Further information
