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Details

Reference number

331432

Salary

£52,344 – £61,039

London:£56,549 – £61,039 Regional: £52,344 – £59,227

Job grade

Grade 7

Grade C

Contract type

Permanent

Business area

ORR – Corporate Operations

Type of role

Information Technology

Working pattern

Flexible working, Full-time

Number of jobs available

Location
About the job
Benefits
Things you need to know
Apply and further information

Location

Birmingham, Bristol, Glasgow, London, Manchester, York

About the job

Job summary

Team information

The Information, Facilities and Service Development (IFSD) team supports ORR achieve its strategic objectives by ensuring it has first class IS Services, Information is managed effectively and property portfolio is suitable for the work of ORR colleagues.

Job description

Job Purpose

ORR has an internal technical operations team and service desk working in partnership with our external providers who deliver our network and application support.

Reporting to the Associate Director for Information Technology and Digital Services, the Senior Technical Lead has a key role in supporting the organisations Infrastructure alongside ensuring smooth delivery of service between all providers, maintaining service level agreements and. They will be the first point of escalation of any issues that might arise for all new providers and be expected to manage their own workload effectively. The role will have a very close working relationship with the Service Operations Manager and Security and Estates Manager within the ORR IFSD team and be expected to work with them to manage the change approval process. The role will be involved in all future IS procurement relating to provision of services.

Occasional travel to sites other than your usual office location may be required for this role.

Person specification

For key responsibilities please see the attached job description.

Behaviours

We’ll assess you against these behaviours during the selection process:

Technical skills

We’ll assess you against these technical skills during the selection process:

Experience of technical leadership, and diagnostic skills
Experience of Office 365, and Microsoft Azure Platform
Experience with Asset Management and Mobile Device Maintenance

Benefits

Details of our employee benefits can be found in the attached Candidate Information Pack.

A Civil Service Pension with an average employer contribution of 27%

Find out what our colleagues have to say about their ORR careers Our people Office of Rail and Road (orr.gov.uk).

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

For information on the selection process, please see the attached Candidate Information Pack and Job Description.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.