DevOps Engineer Apprenticeship (ITF – Band 5/EO)

Diverse Perspectives and experiences are critical to our success, and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role. We look forward to receiving your application.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Keeping people safe and healthy matters and that’s what we do at the Health and Safety Executive.  Every day, everyone on the team contributes to protecting lives and we apply our expertise to help influence change in mindsets about health and safety throughout industry.  We undertake world-class science to build our knowledge about safe working practices, and then apply that understanding to the workplace, guiding every part of the economy to function safely.  And when accidents happen, we investigate and hold those at fault to account whilst ensuring that lessons are learnt across industries.  We are a modern, independent, data drive Regulator and we are proud to have made Great Britain one of the safest places to work in the world.

Technology, data, and digital services underpins everything that HSE does.  We are a knowledge organisation, with a wealth of experience in keeping people safe.  It is the responsibility of the Information and Technology Services (ITS) Division to ensure that everyone in the organisation can access our data and information, to share it and to use it to make effective decisions.  We support over 3000 colleagues working in a hybrid style at home and in 26 offices across Great Britain.  Our services keep inspectors functioning effectively and efficiently on industrial sites nationwide, from oil platforms in the North Sea to our deepest mines and quarries.

We strive to constantly improve the technologies and services supporting the organisation. Our end user computing devices are leading edge, and we are making significant progress in delivering new cloud-based services.  Our service management and information management services are very highly regarded within the organisation and pride themselves on excellent customer service.  Our commercial team has built strong relationships with suppliers and our project management team is embedded in our corporate change programme, transforming the older legacy systems that have underpinned the organisation for a long time.

You will deliver Development Operations (DevOps) Engineering for all HSE cloud-infrastructure services ensuring that all technologies (cloud-network, cloud-hosting (IaaS, PaaS and SaaS), cloud-storage and cloud-security) remain available, performant to Service Level Agreements (SLAs) and relevant to business requirements. Deliver the DevOps Engineering support to major digital and technology services change programmes transforming HSE, and support the implementation of continuous integration (CI) and continuous deployment (CD) for services once live. Operate and deliver the processes, architectures, and services that will deliver all of HSE digital and technology services. Ensure that new cloud-based technologies are secure by design and remain secure during operations, protecting HSE’s data and users from cyber-attack and unauthorised loss. This role will engage with users, supporting their needs and ensuring that a high-quality customer-focused service is delivered.

About The Role:

We have an opportunity to recruit for a DevOps Engineer Apprentices to join the ITS Division to undergo a Level 4 DevOps Engineer Apprenticeship.

DevOps engineer / Institute for Apprenticeships and Technical Education

You will be supported from day one for your learning and development into this role, ensuring you are supported every step of the way in completing your apprenticeship and getting the experience you need to excel in your new role. Over time, you will grow into your skillset and role and be able to take ownership and responsibility for certain business processes in-line with your development.

As a DevOps Engineer Apprentice, you will thrive and enjoy working openly, collaboratively and as part of a multidisciplinary team focused on one or many projects. You will be supporting existing cloud-based services, assisting in the design, and delivery of new cloud-based services as we expand HSE’s digital services in Azure, adhering to GDS principles and using Agile principles.

At HSE, we are proud to be able to offer our people the opportunity to work in a hybrid way which combines working from home and the office. This is a voluntary, non-contractual arrangement and your allocated office will be your contractual place of work. There will be a requirement to travel to the office for various activities e.g. collaborative working, supporting and training colleagues. If hybrid working is suitable for you and your role, the arrangements will be determined primarily by business need, but personal circumstances and other relevant circumstances will also be taken into account. Therefore, we would encourage candidates to consider if the commute from home to the office is a feasible distance to travel before making an application. Please note that if you are successful, hybrid working will be discussed prior to taking up the post.

Please note – occasional travel to other HSE Offices may be required.

Key Responsibilities

• You will help establish and then operate DevOps processes, establishing a regime and culture of Continuous Integration (CI) and Continuous Deployment (CD)
• You will work closely with the development and test communities as we strive to automate our processes and implement new tooling.
• You will support the design, implementation and management of solutions that are highly available, resilient, scalable and maintainable within our cloud environment.
• You will provide DevOps Engineering support to major digital and technology services change programmes transforming HSE.
• You will provision cloud infrastructure using Infrastructure as Code (IaC) and continually improve the IaC.
• You will implement a good coverage of monitoring (metrics, logs), ensuring that alerts are visible, tuneable and actionable.

Essential Criteria:

• A strong interest and commitment to learn in the field of DevOps.
• Excellent written and verbal communication skills.
• Good customer service and team working skills.
• Strong analytical and problem solving skills
• Able to follow agreed procedures.
• Well-developed organisation skills.
• Able to work with minimum supervision and use own initiative.
• Competent in the use of Microsoft 365 apps i.e. Outlook, Word, Excel and Teams.
• A Level in IT subject, or
  BTEC Diploma in IT Subject, or
  Level 3 IT Apprenticeship

Desirable:

• Microsoft Azure Fundamentals (AZ-900) Certification
• Microsoft Azure Data Fundamentals (DP-900) Certification
• ITIL 4 Foundation Certification.

This is a development role so to be eligible to apply, the training and development you receive must provide you with significant new skills and learning. This is an essential requirement for apprenticeship funding and means you must not already be fully qualified or significantly experienced in this type of work.

Your application will be rejected at sift if you are overqualified or have significant experience in this type of work.   

In addition you must:
• Be aged 16 or over (there is no upper age limit)
• Have the right to work in the UK and have been ordinarily resident in the UK/EU/EA for 3 consecutive years before starting the apprenticeship
Please note that due to the training required with your apprenticeship, we are only able to make offers on a full-time basis.

We’ll assess you against these behaviours during the selection process:

• Changing and Improving
• Working Together

• Learning and development tailored to your role.
• An environment with flexible working options.
• A culture encouraging inclusion and diversity.

We invest in our people with;

• Competitive rates of pay
• Highly competitive Civil Service Pension Scheme to which HSE contribute 27.1% far more than in the private sector.
• Family friendly policies and working hours to help balance your home life and career.
• 25 days annual holiday increasing to 30 days after 5 years’ service, plus bank holidays and 1-day Civil Service privilege leave.
• Competitive parental leave benefits

Allowances:

This post is eligible for Excess Fares Allowance. A successful internal candidate currently based at another office may be entitled to Excess Fares Allowance in line with HSE policy (http://intranet/finance/expenses/excess-fares-allowance-policy.htm) 

Job contact :

• Name : ITF DST
• Email : ITF.DST@hse.gov.uk

Recruitment team

• Email : hr.resourcing-team@hse.gov.uk