Apply Now
Details
Reference number
Salary
Job grade
Contract type
Business area
Type of role
Working pattern
Number of jobs available
Contents
Location
About the job
Job summary
The first duty of Government is to protect the public. Since 1782, the Home Office has led work to keep the country safe from those who seek to do it harm; in doing so, we make a vital contribution to HM Governments plan for a stronger, fairer, outward-looking and united Britain.
The Home Office covers three systems: Homeland Security, Public Safety and Borders, and Immigration and Citizenship. These systems work collaboratively to deliver our cross-cutting priorities, whilst providing increasingly efficient and secure services for the public.
These are challenging areas that can rapidly change in the global environment we work in this makes us one of the most exciting and stimulating government departments in which to work.
If you work with us, you’ll be making a real difference.
Digital Data and Technology (DDaT) enables the Home Office to keep citizens safe and the country secure, as well as at the front line of making the Home Office a modern and capable Department at a time of unprecedented global change.
We design, build and operate services that are critical in helping the department achieve its mission. You could be designing and building solutions to help people prove their identity or apply for visas, or working on the critical IT systems that support policing and counter terrorism, and help protect UK borders. Our success in this role depends on our ability to exploit the latest technologies to create leading-edge, world class solutions whilst ensuring they are secure and resilient.
This is an exciting time to work for the Home Office as we develop some of the most challenging and transformative technology projects the department has ever seen. Youll have a chance to shape the future and support our goal to provide exceptional services for everyone.
Our work is guided by these fundamental principles:
Put user needs first
Delivery and outcomes over process
Make the most of openness: open standards
Open source, open data and open markets.
We value everyone’s skills and provide a creative and supportive environment to help you do your best work.
Job description
An Infrastructure Engineer supports and maintains infrastructure solutions and services as directed and according to departmental policy and Home Office strategy.
You will work in a team of Infrastructure Engineers making sure services are delivered and supported as required. You work with and support third parties to provide infrastructure services and with technical architects to translate architectural designs into operations.
Your main day to day responsibilities will be:
undertake Database Administrator activities in relation to building, configuring, transitioning, administering and supporting infrastructure technologies and solutions such as: compute, storage, networking, physical infrastructure, software, cloud, commercial off the shelf (COTS) and open-source packages and solutions
resolving technical problems, ensuring that technical solutions continue to meet business requirements taking accountability for actions taken and decisions made
identifying the correct procedures and appropriate channels for resolution and monitor resolution activities and progress updates to users
investigating faults in systems, processes and services, and advise on the implementation of appropriate solutions and preventative measures
working collaboratively to ensure that a set of IT products, suppliers and vendors come together to deliver an IT service
using logical designs created by technical architects and required standards, methods and tools (including prototyping tools where appropriate) to build infrastructure solutions
Recruitment and Retention Allowance (RRA)
Candidates with exceptional skills and experience may receive a Recruitment and Retention Allowance up to £4,000. This allowance is subject to annual review in line with Departmental priorities and could be reduced or withdrawn at any time.
Hybrid Working
Hybrid working enables employees to work partly in their workplace(s) and partly at home in line with the Home Office Hybrid Working policy. A hybrid working pattern may be available, where business needs allow for this role. Applicants can discuss what this means with the vacancy holder if they have specific questions on what this entails.
Due to the nature of the role, this post is available on a full-time basis only and with the possibility of flexible working/compressed hours.
Person specification
You will also be expected to carry out the following day to day activities:
update and maintain technical documentation
respond to incident reports, ensuring relevant prioritisation and detail to allow for effective investigation
work with well-understood technology and identify appropriate patterns
build and test simple interfaces between systems, or work on more complex integration as part of a wider team
Essential criteria
Youll have a demonstrable passion for Database Administration, with the following skills or some experience in:
proven working experience as a database administrator including database standards and end user applications
experience with any of the following:
o Windows SQL 2008/2016/2019
o Oracle 10g; 11i; 12c
o PL/SQL
o Linux SQL Developer
o PHP MyAdmin
good knowledge of data backup, recovery, security, integrity and SQL
familiarity on maintaining focus on the whole life cycle of service delivery; from database design, development, documentation, coding and delivery through to operation
dissecting a problem into its component parts to identify and diagnose root causes, allowing problem resolution
presenting verbal and written information clearly and accurately in language which meets the needs of the user and can adapt to stakeholders’ reactions with flexibility
The skills listed above are reflective of the Home Office DDaT Profession Skills and Competency Model (based on the industry standard SFIA framework). Please see below for the relevant skills required for your role:
Strategy and Architecture
Strategy and Planning
IT Management (IRMG) – Level 4
Development and Implementation
Systems Development
Systems Design (DESN) – Level 3
Installation and Integration
Systems Integration and Build (SINT) Level 2
Delivery and Operation
Service Management
IT Infrastructure (ITOP) Level 1
Problem Management (PBMG) – Level 3
Incident Management (USUP) – Level 2
Desirable criteria
Ideally you will also have the following skills or some experience in:
understanding of key principles and standards and how they apply to your work
Behaviours
We’ll assess you against these behaviours during the selection process:
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
Things you need to know
Selection process details
As part of the application process, you will be asked to complete:
- a CV detailing job history/qualifications/skills
- a Statement of Suitability (personal statement) (maximum 500 words)
Further details around what this will entail are listed on the application form.
The Statement of Suitability should concisely explain your motivation for applying to this role and offer evidence of how you meet the essential criteria listed on the Job Specification.
The sift will be based on the CV and the Statement of Suitability.
If you are successful at sift stage, you will be invited to an interview which will be a mixture of experience-based questions and behaviour-based questions on all listed behaviours.
Sift and Interview dates
Sift is expected to take place week commencing 21st August 2023.
Interviews are expected to take place week commencing 11th September 2023.
We will try to meet the dates set out in the advert, however on occasions these dates may change.
Interviews will be carried out via video. Candidates will be required to have access to:
A laptop (personal or work) with a working webcam
Good internet connection
Skype for Business/Microsoft Teams
Please note: Due to time constraints we may not be able to offer alternative interview date(s). It is therefore expected that candidates who are successful at sift stage will make themselves available during the above time frame given.
Further information
For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV. A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.
Please read the essential skills for this position carefully. We will only consider those who meet the listed requirement.
If you have previously made an unsuccessful application for a role with the same essential skills and are not able to demonstrate how you have developed these skills since your last application please reconsider applying as your application is unlikely to be successful.
A reserve list of successful candidates will be kept for 12 months. Should another role become available within that period you may be offered this position.
We often have similar roles available at different grades. If a candidate is suitable for a similar role or a lower grade than they have applied for, we may offer the candidate that role without the need to go through a further selection process providing the role has the same behaviours and essential skills.
Please note: If you are currently an agency member of staff or a contractor working within the Home Office, you can only apply for roles that are advertised externally, i.e. outside the civil service. If you are eligible to apply for a role, you are required to select yourself as an external applicant and not internal when submitting your application on Civil Service jobs. This will prevent any delays in pre-employment checks should you become successful in being made an offer of employment after the Interview stage.
Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best.
We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are a Social Mobility Foundation top 75 employer.
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
For further information please see the attached notes for candidates which must be read before making an application.
Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidates responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details.
Transfer Terms: Voluntary.
If you are invited to an interview you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks.
Please see the attached list of Home Office acceptable ID documents.
Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
Reasonable Adjustments
If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
- Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs
- Complete the Assistance Required section in the Additional Requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a language service professional
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the Contact point for applicants section.
Feedback
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).
Apply and further information
You may want to save a copy for your records.
Contact point for applicants
Job contact :
- Name : Home Office Resourcing Centre – DDaT Resourcing
- Email : HORCCampaignTeamDDAT@homeoffice.gov.uk
Recruitment team
- Email : HOrecruitment.grs@cabinetoffice.gov.uk
Further information
principles, and wish to make a complaint, then you should contact in the first instance
HORecruitment.GRS@cabinetoffice.gov.uk. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.
