Navy Command – Information Support Assistant

His Majesty’s Naval Base Clyde (HMNB Clyde) is home to the United Kingdom’s Strategic Nuclear Deterrent, Astute Class Attack Submarines, First Mine Counter Measure Squadron and 43 Cdo Royal Marines. It is an operational support and maintenance base, within the Navy Command TLB and comprises both Faslane and Coulport sites. HMNB Clyde’s primary purpose is to provide engineering and logistical support to the Royal Navy in maintaining Continuous at Sea Deterrent (CASD). This is achieved by ensuring at least one Vanguard Class submarine is on patrol at sea every day of the year.                  

RNAD Coulport is responsible for the storage, processing, maintenance and issue of the Trident Weapon System and the ammunitioning of all submarine-embarked tactical weapons.  

HMNB Clyde is the single operational home of the Submarine Service and will become the United Kingdom’s Submarine Centre of Excellence. This single integrated operating base is to ensure that the Royal Navy can deliver its operational commitments across all Defence Lines of Development from Scotland on an enduring basis. This transition will provide excellent opportunities for commencing and developing exciting and challenging careers within the Civil Service across a broad range of functions and numerous skillsets in direct support of output delivery.

This position is advertised at 37 hours per week

The Information Support Assistant(ISA) is part of the Naval Base Commander Clyde (NBC(C)) iHub under the Deputy Head Business. As the successful candidate you will be part of a 6 person team delivering Knowledge Information Management (KIM) services to HMNB Clyde.

The purpose of the Business department is to provide an overarching governance function across HMNB Clyde and a broad range of business functions and specialist professional help to support the respective output areas.

As an ISA for HMNB Clyde you will be responsible for providing Information Management (IM) to the NBC organisation. This includes managing access to IT systems, ordering new equipment and changes to systems; creating SharePoint Sites, setting up document libraries; advising on Information management policy and dealing with change programmes.  These aspects cover legacy or extant paper records, together with Official and Secret Information Systems.  The actual roles covered are Authorised Demander (AD), Team Site Administrator (TSA) and Local Security Officer (LSO). The IHUB also manages the policy and process for internal communications via the Department’s Intranet, Defence Connect  and SharePoint websites.

Undertake other tasking appropriate to the post-holders grade and experience as tasked by Information Support Officer (ISO) and Information Manager (IM).

To be successful in this position you need to be a good organiser, who can interrogate information and make sound judgements. You should also have good written and verbal communications skills and enjoy collaborative working and stakeholder engagement. Working in an operational environment you will need to have flexibility to adapt and accommodate changing priorities.

Previous working knowledge and experience of working in an IT delivery environment, or as an Authorised Demander are highly desirable.

We’ll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Making Effective Decisions
• Working Together
• Managing a Quality Service

As a Civil Servant, you will be part of a forward-looking organisation with inclusive workplace policies, excellent career prospects, and a job that makes a difference.

“This job role is / may be suitable for hybrid working, which is an informal, non-contractual and voluntary arrangement, blending a balance of attendance in the workplace (the permanent duty station, HMNB Clyde, which is based on business assessment of where the work is best done) and working from home as a personal choice (if the role is suitable for this). If you are successful, any opportunities for hybrid working will be discussed with you prior to you taking up your post.’’

Navy Command prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance. Other benefits for Navy Command Civil Servants include:

• 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service
• A very competitive pension scheme
• Personal & professional development
• Alternative & Hybrid working patterns for many roles
• Access to a confidential, professional support service
• Discount schemes
• Bicycle / season ticket loans
• Enhanced maternity, paternity, and adoption leave
• Special paid leave to volunteer up to 6 days a year
• On-site Facilities (gymnasium, Ski Club, recreational shopping mall, café, messing facilities etc)
• Free Car Parking
• Assisted Travel Scheme

Successful candidates can discuss their development options with their manager when in post.

First Appointment Expenses (FAE):

This post offers First Appointment Expenses to new recruits to the Civil Service to assist with costs incurred as a result of relocation or move of home (HM Revenue and Customs restrictions apply).  Reimbursement of expenses up to the value of £8k will apply only when a move of home is deemed to be necessary.

Relocation Allowance: The post does NOT offer relocation expenses (move of home, excess fares or temporary transfer).

Allowances: Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. 

Please Note: Expenses incurred for travel to interviews will not be reimbursed. 

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.  

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/. 

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.  

MOD Recruitment Satisfaction Survey – we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights. 

Job contact :

• Name : Marion Nicolson
• Email : marion.nicolson182@mod.gov.uk
• Telephone : 0300 163 5987

Recruitment team

• Email : DBSCivPers-Resourcingteam3@mod.gov.uk