Legal Services Administrator

This role is NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

For an informal discussion or further information about this role please contact Hiring Manager – Joanne Flanagan, Senior Advisor to the Director of Governance & Legal Services; joanne.flanagan@cqc.org.uk

Are you committed to helping us regulate health and social care within England?

When thinking about what drives you every day in your job, what keeps you motivated and passionate about your work what comes to mind?  For 3000+ people at the CQC we end each day knowing that we have made a difference to the lives of those most in need in our communities.  We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourage care services to improve.  We are looking for people who are caring, demonstrate integrity and work well as part of a team to join with us and share in this sense of achievement.  If you would like to help us make a positive impact to health and social care within England, then read on.

Why this could be a great role for you….

The Legal Services Administrator will provide support to our Legal Services team, as the first point of contact for communication coming into the Legal team.  You will provide efficient delivery of administrative support to the Legal team in line with CQC’s policies.  The role will involve entering case data and information, preparation of case documents and compiling bundles as directed.  

The successful post-holder will be responsible for maintaining accurate records, responding to queries and requests and providing project support and research to the legal team.

What you will bring…

You will have excellent organisational skills, be confident and able to ensure that accurate records are kept relating to legal advice and casework. You will also need to be able to work accurately and at speed to provide administrative support on our cases, including where urgent court action is being taken or where we are working to comply with Court orders.  

Experience of providing legal support within a legal team is desirable but not essential.  More importantly, you must be a team player who enjoys working with other whilst being the gateway to the legal team. 

Accountabilities:

Ensure that efficient administrative support is provided to the legal advisory team in line with established service measures.

Deliver administration in line with clearly defined guidelines and precedents, with access to advice as required.

Maintain accurate record keeping relating to cases.

Compile statistics for the legal team.

Create required performance and activity reports.

Provide project support and basic research, as required by the legal team.

Provide support to the legal teams in relation to CQC’s Records and Document Management policies.

Provide administrative support of case documentation such as filing, word processing, photocopying and compiling documentation packs as directed.

Provide support to legal action undertaken by the in-house team, when required.

Co-ordinate billing arrangements in relation to external panel firms.

Have the appropriate knowledge, skills and experience to actively promote diversity and equality of opportunity, treat everyone with dignity and respect and avoid unlawful discrimination.

Essential Skills and Experience:

Experience of administration within a legal team or similar discipline.

Excellent verbal and written communication skills.

Excellent numeracy skills.

Excellent IT skills particularly Word and Excel.

Experience of independent research and report writing.

Excellent attention to detail.

We want to support you to succeed and be your very best, with opportunities for training and development along with the support of experienced managers and mentors.  

We want to make working for CQC a great experience for everyone, and to role model a diverse and representative culture. To support an inclusive environment where colleagues feel empowered to bring their whole self to work, we support a variety of staff networks, including the Race Equality Network, LGBT+ Equality Network, Carers Equality Network, Disability Equality Network and Gender Equality network.

Job contact :

• Name : Resourcing Team
• Email : recruitment@cqc.org.uk

Recruitment team

• Email : recruitment@cqc.org.uk