Navy Command – Logistics Operations Team Leader

HMNB Devonport is an exciting place of work for a civil servant and offers a unique opportunity to make a real difference to our customer, the Royal Navy, at the waterfront. As the Logistics Operations Team Leader you will head up a team of 24 civil servants committed to delivering a quality service across a wide range of Logistics functions including Warehousing, Supply Chain and Motor Transport. You will oversee the delivery of Logistics services provided by our Industry Provider Babcock, under the Maritime Support Contract (FMSP) ensuring these obligations are met and satisfy the needs of our customers.

An important part of the job role is keeping a watchful eye on MOD standards and assurance to ensure smooth business continuity. It is a faced paced environment and a busy role which requires you to lean in and work with other teams to progress tasking. No two days are alike; however, it is a rewarding role putting you right at the heart of the activity with the chance to shape and influence positive outcomes for defence. This post is advertised as 37 hours per week and due to the nature of the role requires an on-site presence.

You will be required:

1. To articulate the requirement and priority for delivery of supply chain and logistics services contracted within the Devonport FMSP Lot from the Industry Partner to ensure that NBC(D)’s operational priorities are delivered.
2. To be the Devonport Lead Intelligent Customer (IC) for supply chain and logistics services on behalf of the MoD as the contracting Authority, to retain adequate resources and technical competence, to set the requirements, understand the contract, monitor, measure and assess whether the deliverables and activities of the Industry Provider meet the requirements of the contract.
3. Assure that the supply chain and logistics services delivered by the Industry Provider are compliant with the Devonport Lot Contract and comply with the requirements of the Secretary of State’s Policy Statement and its amplification in any Defence Safety Authority (DSA) publication.
4. To ensure the Industry Provider is held to account, and to raise any concerns to the appropriate NBC Authority (commercial, safety or security). To be prepared to challenge the quality of the service provision to ensure the MoD as the customer receives the required level of service, which is compliant with legislation, MOD Policy, and industry standard.
5. Maintain and manage Customer Liaison, Procurement and Naval Stores teams to undertake Logistics and Supply Chain tasking not outsourced to a Service Provider.
6. Be MoD Main Store WITS and Naval Stores MJDI Account (MoD stores accounting systems) holder. Hold delegated powers of write-off for Losses appropriate to the grade. Ensure communication of the Naval Stores Account Materiel Loss Procedure, Stocktaking Programme and Armament musters via annual NBC D Memo.
7. To take prompt action as appropriate where the supply chain and logistics services being delivered by the Contractor do not meet the required level of outputs demanded by the Devonport Lot Contract; this covers both ‘over’ and ‘under’ provision.
8. To build positive and effective relations with the NBC(D), Submarine Delivery Agency (SDA) and Surface Ships Contract Management Teams and IP and foster a One Devonport culture.
9. To hold the Industry Partner to account for provision of timely performance metrics such as management information and Key Performance Indicators for supply chain and logistics services in accordance with the Devonport Lot 1 Contract and as required. Report contract performance, using performance metrics and MI, to the SCPR and other governance fora as required.
10. Ensure that an effective risk management process is in place compliant with NBC risk management policy.  This should: Identify and categorise risks, report in Project On-Line (POL) and ensure mitigation plans are in place and actions delivered. Ensure that all risk to life is either As Low As Reasonably Practical (ALARP) or escalated to NBC.
11. To assure coherence of supply chain and logistics services delivery across the Devonport Naval Base site.
12. Understand and advise on Government Furnished Equipment, its categories and accounting requirements under policy.
13. To ensure management and Intelligent Customer function is in place for additional local enabling contracts in support of logistics services. That service providers are held to account and contract renewal action is taken to ensure uninterrupted levels of service. Provide input to overarching enabling contracts directly supporting service delivery and Defence Mechanical Handling Equipment (Yellow Fleet).
14. Where there is dispute about provision of contracted services or service delivery matters, act as the initial point of contact for investigation and resolution, escalating to Director Operations and NBC where it is appropriate to do so.
15. To build positive relations with the Programme Management Office to ensure forward planning is appropriately informed.
16. ISO Certification Ensure the continuation of HMNB(D) ISO Certification by demonstrating fulfilment of all aspects of the leadership commitment requirements of ISO 9001:2015 and ISO 14001:2015.
17. To line manage the NBC Devonport Supply Chain (MT and Logistics) services teams. Direct line management responsibilities for 3 X SEO and countersigning officer for 5 X HEO.

• A strong leader with a proven track record of successfully and carefully managing change, collaborating with others to find solutions together.
• Relationship management expertise, able to build and maintain strong working relationships with internal and external stakeholders to maintain service and solve problems.
• A manager of people, able to create a team who feel empowered and valued. Look after staff and their well-being and able to deal with all HR functions, recruitment, performance, attendance and discipline.
• Experience of setting Contract requirements and writing Statements of Technical Requirements and Key Performance Indicators.
• Excellent communication skills both oral and written. Able to staff and submit written work to a high standard including Business Cases; Project Initiation Documents; User Requirement Documents and Staff Reports.

We’ll assess you against these behaviours during the selection process:

• Working Together
• Managing a Quality Service
• Communicating and Influencing

His Majesty’s Naval Base Devonport (HMNB(D)) is the largest Naval Base in Western Europe and provides support to the Devonport Flotilla, platforms undergoing maintenance and various visiting platforms. The unique opportunities offered within are varied, challenging and exciting and support Navy Command’s role to generate and operate forces for today and to ensure we are ready for tomorrow by developing and delivering the Navy of the future. Navy Command provides an open, flexible and supportive work environment and Civil Servants and Armed Forces personnel work together in a wealth of interesting and challenging jobs in different disciplines, from finance; legal services; personnel and HR; project planning and managing contracts, to media and communications.

The MOD provides an excellent opportunity to develop skills through personal development and offers flexible working, excellent annual leave and maternity allowances and a very competitive pension scheme.

Navy Command offers support and development in your career, including apprenticeships, that you can undertake as part of your role.  An apprenticeship is a combined package of work and training.  Through an apprenticeship, you will gain professional knowledge, practical experience and wider skills required for their job and future career.  The successful candidate can discuss their development options with their manager when in post.

In Navy Command we understand the everyday commitments both inside and outside the workplace, so our aim is to provide the flexibility to maintain a great work-life balance. We also offer an impressive range of on-site facilities including a gymnasium, tennis courts and other sporting facilities and a children’s nursery.

The post does not offer relocation expenses. 

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. 

Please Note: Expenses incurred for travel to interviews will not be reimbursed. 

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.  

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/. 

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.  

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Job contact :

• Name : Mr Trevor Gulley
• Email : trevor.gulley283@mod.gov.uk
• Telephone : 07766804534

Recruitment team

• Email : DBSCivPers-Resourcingteam3@mod.gov.uk