Communications Data Investigator (CDI) Single Point of Contact 24/7


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Details

Reference number

315378

Salary

£38,642
This role includes a 20% shift allowance increasing the salary to £46,370. Roles based in London will receive an additional London Weighting of £3,595.
A
Civil Service Pension with an average employer contribution of 27%

Job grade

Higher Executive Officer
NCA Grade 4 / Police Sergeant

Contract type

Permanent

Type of role

Intelligence
Investigation
Operational Delivery

Working pattern

Full-time

Number of jobs available

8

Contents

Birmingham, *London, Warrington – * For London based roles your contractual place of work will be Stratford. However, as that site will not be operational until early 2025 in the interim period you will be required to carry out your contractual duties from Vauxhall, or such other reasonable location, on a temporary basis. For the avoidance of doubt as your contractual place of work is Stratford, the move from any temporary place of work will not give rise to any entitlement to payments for travel time or costs under the Relocation and Excess Travel Policy.

Job summary

Communications Data (CD) underpins virtually every element of modern life. It is about who we communicate with, how those communications takes place, when they happened and where we were at the time. 
The need for criminals to communicate means that the requirement for CD and it’s subsequent analysis underpins all the NCA’s operational activity, as such  the demand for CD is increasing.

As technology evolves, the complexity of Communications Data is also increasing.

Job description

The Communications Data Investigator (CDI) SPoC (24/7) will facilitate  the acquisition of communications data for the NCA and partners both in the overt and covert arenas 24/7.  It is essential that the candidate is  currently a Home Office accredited CDI and has recent and relevant experience of working with CD.   The roles are office-based and located across the NCA estate in London, Birmingham and Warrington.

**Due to the training requirements, this role is subject to two-year tenure**

***To be considered, you will need to successfully complete SC Enhanced clearance before commencing the role.***

Person specification

  • Act as a senior officer nationally accredited Communications Data Investigator Single Point of Contact (SPoC) between the NCA and Telecommunications and Postal Operators.
  • Facilitate the acquisition and dissemination of Communications Data intelligence and evidence in accordance with legislation and Code of Practice.
  • Act as a subject matter expert to provide guidance and advice to Senior Investigating Officers and case teams on the use of Communications Data                       
  • Identify, prioritise and manage risk.
  • Proactively identify and exploit intelligence sources in collaboration with specialist teams.
  • Protect the NCA’s repuation by upholding the highest standards of integrity and accuracy.
  • Participate in a 24/7 shift pattern  enabling the team to  deliver against NCA aims and objectives

Qualifications

The following qualifications/skills are essential to the role and proof will be required at interview:

Home Office Accredited Communications Data Single Point of Contact with recent and relevant CD experience

Please ensure the dates of any accreditations you are relying on, are entered on to the CV.

Should you progress to the assessment stage of the process, you will be required to provide a copy of the original certificate.

Failure to provide evidence at interview may result in your application not progressing to the next stage.

Behaviours

We’ll assess you against these behaviours during the selection process:

Technical skills

We’ll assess you against these technical skills during the selection process:

  • Experience of working with complex data sets and applying quality control processes.
  • Experience of using communication skills to work with a wide variety of stakeholders.
  • Experience of effective decision making
Alongside your salary of £38,642, National Crime Agency contributes
£10,433 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Find out what benefits a Civil Service Pension provides.

Whatever your role, we take your career and development seriously, and want to enable you to build a really successful career with the Agency and wider Civil Service.

If you are an active police pension member immediately prior to joining the NCA, you can continue your membership throughout your employment with us as if you were a serving police officer. If you do remain an active member and subsequently return to a police force, you should be able to continue your membership there too.

All officers in the NCA are members of the UK Civil Service. You will be eligible for:

  • Civil Service pension scheme
  • 26 days annual leave rising to 31 on completion of 5 years continuous service
  • Training and development opportunities
  • Cycle2work scheme

We take the welfare of NCA officers very seriously. All staff have access to Occupational Health services and there are a number of staff representative groups. We also have a range of sporting and other activities on offer.

We can provide flexible working arrangements if the role in question is suitable. These include flexi-time, job sharing and compressed hours (working contracted hours over a shorter period).

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

If you wish to apply for this vacancy, you must submit your application by 23:55 on 16th October 2023.

Once submitted your application will be acknowledged by the Government Recruitment Service.

Please note depending on the volume of applications a Longlist at sift may be conducted on following criteria:

  • Experience of working with complex data sets and applying quality control processes

Candidates must pass this criteria for their application to be progressed.

A panel will then assess your application to select those demonstrating the best fit for the role by considering the evidence you have provided against the criteria set out in the Entry Criteria section.

Failure to address any or all of these may affect your application.

Sift results are expected to be released w/c 23rd October 2023.

Interviews will take place throughout November 2023 – locations to be confirmed. Please be advised that the type of interview (eg. virtual/face-to-face) may be subject to change and successful candidates will be notified of this prior to attending. However the interview is conducted, the interview criteria will remain as shown on page 15 of the candidate information pack.

The above sift and interview dates are an indicative timeline.

Should you be successful at sift but cannot attend on the interview date(s) listed the recruitment team cannot guarantee an alternative date. Please contact the recruitment team.

You will then be asked to attend an interview in order to have a more in-depth discussion of your previous experience and professional competence.

Full details of the assessment process will be made available to shortlisted candidates.

Multi-Location

Where more than one location is advertised, candidates will be appointed in merit order for each location. You will be asked to state your location preference on your application.

Please be aware that you can be posted to any location that you put in your preferences. If you would only like to be posted to one location, please confirm one location only. If you are posted to a location that you have requested and you do not accept that location, you may not be offered another role.

Please note, only advertised location can be offered. Notes populated in a free text box will not be taken into consideration.

Near Miss

Candidates who are judged to be a near miss at interview may be considered for other positions in the NCA which may be at a lower grade, but have a potential skills match.

Hybrid Working

Here at the NCA we have a hybrid working arrangement in place enabling officers to work a proportion of their role remotely. Eligibility and the degree of home working will vary depending on the requirements of the role. Further details can be discussed at offer stage.

Reasonable Adjustment

We are committed to ensuring our recruitment process is inclusive and accessible to all. As part of our application process you will be prompted to provide details of any reasonable adjustment to our recruitment process that you may need. If you have a disability or long-term condition (a physical or mental impairment that has a substantial and long term effect on your ability to carry out normal day-to-day activities protected under the Equality Act 2010) and need us to make any adjustments or do anything differently during the recruitment process, please let us know by emailing ncarecruitment.grs@cabinetoffice.gov.uk, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

Please contact us by emailing ncarecruitment.grs@cabinetoffice.gov.uk or calling 0117 372 0000 as soon as possible before the closing date if you wish to discuss any reasonable adjustments before applying.

Inclusion and Accessibility

The NCA embraces and values diversity in all forms. Being truly reflective of the communities we serve and building a culture where everyone can perform at their best is critical to leading the UK’s fight against serious and organised crime – something which affects us all. We want to recruit and retain the very best and broadest diversity of officers so the NCA welcomes applications from individuals from all backgrounds.

We are proud to be an inclusive, equal opportunities employer. As a Disability Confident Leader we are committed to ensuring that all candidates are treated fairly throughout the recruitment process.

If you are experiencing accessibility problems with any attachments on this advert, please contact ncarecruitment.grs@cabinetoffice.gov.uk

VETTING REQUIREMENTS SC

All security clearances require you to provide evidence of your UK footprint where you have been physically present in the UK.

The requirement for SC clearance is to have been present in the UK for at least 3 of the last 5 years.

Failure to meet the residency requirements will result in your security clearance application being rejected.

If you require SC clearance you will need to provide evidence of the below requirements.

Checks will be made against:

  • Departmental or company records (personnel files, staff reports, sick leave reports and security records)
  • UK criminal records covering both spent and unspent criminal records.
  • Your credit and financial history with a credit reference agency
  • Security Services records

We encourage all candidates to thoroughly review the candidate pack which explains the role further before submitting an application.

If you have any specific queries about the role that are not covered by the candidate pack, please contact:

ncarecruitment.grs@cabinetoffice.gov.uk

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Medical

Successful candidates will be expected to have a medical.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available.
You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : NCA Recruitment Team – GRS
  • Email : ncarecruitment.grs@cabinetoffice.gov.uk

Recruitment team

  • Email : ncarecruitment.grs@cabinetoffice.gov.uk

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint in relation to any stage of the recruitment and selection process please email Central.recruitment@nca.gov.uk. please ensure that you refer to the campaign reference number. If you remain dissatisfied following the outcome of your complaint you have the right to contact the Civil Service Commission to pursue it further.

If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: https://civilservicecommission.independent.gov.uk/recruitment/recruitment-complaints/

Attachments

NCA Important Information October 2021 Opens in new window (pdf, 1826kB)
Application guidance to candidates October 2021 Opens in new window (pdf, 145kB)
CIP – 315378 – Communications Data Investigator (CDI) Single Point of Contact 24.7 – 28.09.2023 (AC) Opens in new window (pdf, 4379kB)

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