Graduate Valuation Surveyor


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Details

Reference number

316687

Salary

£29,500
National Minimum £29,500 London Minimum £32,000
A
Civil Service Pension
with an average employer contribution of 27%

Job grade

Higher Executive Officer
HEO G

Contract type

Permanent

Business area

VOA – Graduates – National

Type of role

Operational Delivery
Valuation

Working pattern

Full-time

Number of jobs available

20

Contents

Birmingham, Bristol, Cambridge, Canary Wharf, Cardiff, Carmarthen, Colchester, Croydon, Durham, Eastbourne, Edinburgh, Exeter, Folkestone, Glasgow, Hull, Lancaster, Leeds, Liverpool, Manchester, Newcastle-upon-Tyne, Norwich, Nottingham, Oxford, Plymouth, Preston, Sheffield, Southampton, Swansea, Wembley, Wrexham,

Job summary

The Valuation Office Agency (VOA) are the public sector’s property valuation experts and advisers. We are one of the largest employers of surveyors in the country offering access to a whole host of learning and development opportunities to support your career development.

We’re looking for talented people who are eager to contribute to vital public services and assist us to deliver taxation and benefits support to the government and local authorities. Your skills and experience will enable us to provide an efficient, effective service right at the heart of the public interest.

At the heart of the agency, we are committed to providing our people with a work environment which is accommodating and accessible to all and which values diversity and inclusion in everything we do.  We encourage our people to bring their whole selves to work by providing a culture that values different perspectives to help tackle complex problems, promote innovation and deliver stronger decision making in a safe and supportive environment. We therefore welcome applicants from a diverse range of backgrounds to join our organisation and enable us to be representative of the communities we serve.

Job description

Graduate Valuation Surveyor – Role Overview

We are looking for eager and talented individuals who already hold, or will hold by 1st September 2024, a RICS accredited pathway degree or masters in Real Estate or Valuation at 2:2 or above which aligns with the Valuation pathway. As part of the graduate programme we will support you to complete your Assessment of Professional Competence (APC) with the Royal Institution of Chartered Surveyors (RICS) and will provide you with the training and development you will need to become a fully qualified Chartered Surveyor. 

When you join the Graduate programme you will undertake a variety of roles including surveying and valuing properties for Council Tax, Non-Domestic Rating, Inheritance Tax, Compulsorily Purchase and much more. We will provide full training and mentoring via a dedicated training programme to make sure you get the right mix of work and breadth of experience required to complete your APC and become a Chartered Valuation Surveyor. 

If you would enjoy working in a property focussed environment where your development is a priority,  then this is an excellent opportunity to join our highly skilled and diverse organisation.

For further information please see our candidate pack.

Person specification

Full details of the eligibility requirements are contained within the candidate pack which can be found at the bottom of the advert.  

Essential Criteria

A RICS accredited pathway degree or masters in Real Estate or Valuation at 2:2 or above or MSc in Real Estate (by 1st September 2024).

Your qualification must be fully complete and awarded by this date. If you currently hold any of the above qualifications you may be offered a post prior to September 2024 subject to business need.

Full UK / EU Driving Licence – A Provisional licence is accepted at time of application however a FULL licence must be attained and evidenced within 6 months of take up date. If you are considered disabled under the Equality Act 2010 and do not hold a full driving license, we will consider your application. Please contact resourcingteam@voa.gov.uk with your details to discuss this further.

Have sound analytical skills and good judgement to inform decisions and provide opinions or advice to other.

Demonstrate good communication and interpersonal skills both verbally and written.

Have strong organisational skills to manage a diverse workload, delivering to deadlines and traveling regularly.

Be self-motivated, flexible and prepared to perform a range of duties.

Licences

Full UK / EU Driving Licence – A Provisional licence is accepted at time of application however a FULL licence must be attained and evidenced within 6 months of take up date.

If you are considered disabled under the Equality Act 2010 and do not hold a full driving license, we will consider your application. Please contact resourcingteam@voa.gov.uk with your details to discuss this further.

Qualifications

A RICS accredited Real Estate or Valuation degree 2:2 or above, or MSc in Real Estate by 1st September 2024.

Your qualification must be fully complete and awarded by this date.

If you currently hold any of the above qualifications, you may be offered a post prior to September 2024 subject to availability.

Behaviours

We’ll assess you against these behaviours during the selection process:

Technical skills

We’ll assess you against these technical skills during the selection process:

  • These will be assessed at the Assessment Centre in which there will be a mixture of technical, strength and behaviour elements which will align to your academic qualification and the skills of this role.
Alongside your salary of £29,500, Valuation Office Agency contributes
£7,155 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Find out what benefits a Civil Service Pension provides.

The VOA operates a Flexible Working policy, allowing you to balance your work and personal commitments.

The VOA also operates Hybrid Working – your role will be a combination of office and home working. 

We offer a generous leave allowance that starts at 25 days and goes up to 30 days after 5 years’ service.

  • Pay – In the last few years, we have increased both the minimum and maximum pay points for everyone in the VOA.
  • Pension – We make contributions to our colleagues’ Alpha pension equal to approximately 27% of their salary. Please click on this link for further information Civil Service Pension
  • Family friendly policies – Our maternity, adoption or shared parental leave encompasses 26 weeks with full pay followed by 13 weeks statutory pay and a further 13 weeks unpaid at your discretion. We also offer paternity leave of 4 weeks at full pay.
  • Personal support – We offer extensive special leave to help balance your life and work commitments, a variety of non-financial rewards (including a Cycle to Work scheme of up to £4000) and we work with professional providers to provide occupational health and full mental and physical wellbeing services.
  • Coaching and development – We are committed to continuous professional and personal development. You will be supported by colleagues with a wealth of knowledge and experience to continually grow in your role.
  • Essential Equipment – VOA will support everyone to get additional essential kit and equipment, to make sure they have a suitable and safe home working environment.

 Download the Employee Value Proposition for full details of the benefits of being a VOA employee at: https://www.gov.uk/government/organisations/valuation-office-agency/about/recruitment

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Ability, Experience and Technical skills.

If you can meet our person requirements above we are keen to hear from you.

To apply for this post, you must complete an online application with the following:

A Civil Service Numerical Test

A CV setting out your Job History/Full Qualifications/Previous skills and experiences. 

A Personal Statement. This should outline your suitability for the role based on the information outlined in the Vacancy Description and Person Specification PLUS your interest in the surveying profession limited to no more than 750 words.  

Sift Process 

After submission of the first stage of your application you will be invited to complete a Civil Service Numerical Test. If you successfully pass the test, you will be invited to complete the final stage of the application. If you do not pass the numerical test, unfortunately your application will end at this point.

Please complete the online tests as soon as possible (within 24-48 hours is recommended), the closing date for the tests is 23:55 on 13 November 2023.  Please note the test deadline is the same as the deadline for the full application. Ensure you leave yourself enough time to complete all stages of the process.

If you fail to complete the online test before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website.

If you pass the test we will assess you on your CV, Personal Statement and Qualifications.

Interviews and Assessments will take place at one of our Assessment Centres on the following dates :

4 December 2023 Nottingham Office Assessment Centre

5 December 2023 Canary Wharf Office Assessment Centre 

7 December 2023 Bristol Office Assessment Centre 

11 December 2023 Leeds Office Assessment Centre 

Interviews and the assessments are currently taking place Face to Face. We will provide more detail if you are shortlisted for interview. 

We will assess you on the Behaviours listed in the job description, Strengths and your Technical skills. These will be assessed via a combination of interview , presentation and a group exercise.  Your assessment will include technical elements which will align to your academic qualifications and the skills of this role. 

At the interview, the panel can then probe further and ask applicants to provide further specific examples that show how they best demonstrate their skills.

Behaviours

The distinguishing Behaviours (the required skills, knowledge and behaviours) for this role are set out in the Civil Service Behaviours Framework 2018 (Success Profiles – GOV.UK (www.gov.uk)) and should be referred to when making this application.

You are required, under the Behaviours approach, to describe how you have dealt with a specific situation.

You must give evidence of your knowledge, skills and behaviours and how you have applied this, such as what you did or said and how you interacted with other people.

When you are giving your examples, do not spend too many words on description and background information. Avoid using general or unspecific statements. Instead say what the situation was, what you did what your thought process was and so on.

Presentation 

You will also be required to conduct a 10-minute presentation, information on the presentation topic will be provided to you if you are shortlisted for the next stage.

Please note that no IT will be available on the day.

Group Exercise 

Further details will be provided if you are invited to this stage. 

Further Information

This post is full time however those applicants who do or wish to work an alternative working pattern are welcome to apply. The preferred working pattern may or may not be available. You should discuss this with the vacancy holder.

As part of the application process you will be asked to tell us which of the locations available, you can work in. You will be able to specify up to 3 options.

We will create separate merit lists for each location and make job offers from those lists. If successful you will be placed onto the list for your chosen locations. If you accept a role in one of the locations, you will automatically be removed from any other merit list

Due to the way the CS Jobs system is set up, when choosing your preferred locations, you will find that the Wembley & Canary Wharf location will not appear on the list of options. They are replaced by Harlesden & Tower Hamlets.

Should you wish to choose Wembley as a location then please select Harlesden.

Should you wish to choose Canary Wharf as a location then please select Tower Hamlets. Please note the Tower Hamlets location is our Canary Wharf location, 10 South Colonnade, E14 4PU.

Some sites are difficult to access via public transport and therefore a full UK Driving Licence is essential to the role. However, if you are considered disabled under the Equality Act 2010 and do not hold a full driving licence, we will consider your application. Please contact resourcingteam@voa.gov.uk with your details to discuss this further.

Any move to VOA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk

VOA employees only:  If you are currently in receipt of DTA as a result of a VOA office closure/restructure and it is agreed for you to take up this role in your current location, you may continue to receive DTA for the remainder of the period you can claim for.  Please check with the Vacancy Holder on preferred locations for this role before you apply.

The VOA is an office-based organisation, however as all of our roles have aspects which can be completed from home, all colleagues have the ability to work a hybrid working pattern. The amount that colleagues work from home or office is defined by several factors including the nature of the work they carry out, the needs of their stakeholders, their development needs and personal circumstances such as caring responsibilities. To learn more about the hybrid working arrangements that could be available in this role, please contact the vacancy holder.

Pre-employment Checks

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service or Disclosure Scotland on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk

Please be aware the levels of national security clearance are changing which may impact on the level needed for this role by the time of appointment. All efforts will be made to keep candidates informed of any changes and what that will mean in terms of vetting criteria. For more information please See our vetting charter.

Reasonable Adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:  Contact Government Recruitment Service via voarecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

Terms & Conditions

Voluntary terms apply.

Please note that the VOA has updated its terms and conditions of employment as part of Civil Service Reform. For more information on how this will affect you, please see attached FAQ document.

Reserve Lists

If we have more successful candidates than available vacancies, we will hold a 6-month reserve list as standard. 

During that time, we may use the list to fill the same, or similar roles with closely matching essential criteria, without further testing of merit. Any appointments from the Reserve list will be made in strict merit order.

Starting Work

The successful candidates are anticipated to start in this role at the beginning of September 2024 , subject to successful completion of pre-employment checks.

Applying

All applications for these vacancies must be made online. There are limited exceptions to this. Paper applications will only be considered if you have a disability that will prevent you from applying online. If this is the case, please email voarecruitment.grs@cabinetoffice.gov.uk

Once you have submitted your application it cannot be amended; only submit your application when you have completely finished and answered all the relevant questions.

Please note that late applications will not be accepted.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.

New entrants are expected to join on the minimum of the pay band.

Concerns/Complaints

The Valuation Office Agency’s recruitment processes are underpinned by the Civil Service Commissioner’s Recruitment Principles, which outlines that selection for appointment is made on merit based on fair and open competition.
If you feel your application has not been treated in accordance with the values in the Civil Service Code and/or if you feel the recruitment has been conducted in such a way that conflicts with the Civil Service Commissioner’s Recruitment Principles, you may make a complaint, by contacting the Central Recruitment Team at the following address
 resourcingteam@voa.gov.uk

If you are not content with the outcome of your complaint you have the right to complain to the Civil Service Commissioners.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available.
You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : Development Team
  • Email : developmentteam@voa.gov.uk

Recruitment team

  • Email : VOARecruitment.grs@cabinetoffice.gov.uk

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