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Details
Reference number
Salary
Civil Service Pension with an average employer contribution of 27%
Job grade
Contract type
Fixed Term
Length of employment
Business area
Type of role
Operational Delivery
Planning
Working pattern
Number of jobs available
Contents
Location
About the job
Job summary
The Operations Directorate plays a critical role at the heart of The Planning Inspectorate, working closely with key stakeholders. In Enforcement, we are responsible for ensuring that appeals are processed effectively and efficiently.
The Planning Inspectorate has a long and proud history in ensuring a fair planning system for England. The work we do has a significant impact on peoples lives, the communities where they live and the economy.
We want our colleagues to be able to work more flexibly and more collaboratively, exploring new and innovative ways to improve the way we provide services.
For further information on the Planning Inspectorate, please see the information pack attached. You can also view our careers page at Civil Service Careers
Job description
We are looking for enthusiastic and motivated Team Leaders, with good communication skills, who will work collaboratively with others, manage and take ownership of performance and ensure quality across their own teams. You will adopt a positive approach to keeping your teams efforts focussed on the top priorities and on our Operations ambitions whilst mentoring and supporting your team members in an inclusive manner to help them develop and achieve their potential. You will be detail-focussed and enjoy the challenge of working at pace with a good level of personal responsibility.
Reporting directly to the Casework Area Lead you will lead your own casework team which includes managing resources, promoting, and facilitating flexible and efficient working to ensure we meet agreed operational performance and quality standards. Through the analysis of reports, you will manage business area performance to ensure the smooth running of appeals/enforcements. Alongside managing and supporting your team members, you will build and oversee sustainable programmes of work for a range of Inspectors
For full information on the role and assessment process please refer to the candidate pack attached.
Hybrid working
All of our office-based roles are contractually located at Temple Quay House in Bristol. Most of our roles are able to work in a hybrid manner and you will be expected to attend Temple Quay House at least 12 days a year. Depending on your role, you may be required to attend more often than 12 days a year either permanently or temporarily to ensure we deliver our services in the most efficient and effective way for our customers. If you would like to discuss our Hybrid Working Policy in more detail please contact us at PINS.Recruitment@planninginspectorate.gov.uk
Person specification
Essential Criteria
- Ability to manage teams confidently and proactively, inspiring and motivating them to be engaged in their role/s.
- Ability and confidence to engage in difficult conversations whilst maintaining a positive approach
- Understanding of appeals casework and the work of the Planning Inspectorate.
- Good communication skills, including the ability to communicate clearly and concisely with all levels of staff and external stakeholders.
- Ability to work under pressure to exacting timescales
- Computer literate, including working knowledge of Outlook, Word and Excel and the ability to learn other systems required in the role.
- Good analytical skills
- Willingness to work flexibly across Operations in support of the Operations Directorate goals and priorities.
Behaviours
We’ll assess you against these behaviours during the selection process:
Benefits
£7,205 towards you being a member of the Civil Service Defined Benefit Pension scheme.
Find out what benefits a Civil Service Pension provides.
- Flexible working options, including flexi-time, part-time, compressed hours and home working if suitable for the role.
- A working culture which encourages inclusion and diversity.https://www.civilservicepensionscheme.org.uk
- 25 days annual leave increasing by 1 day per year up to 30 days after 5 years, plus 1 privilege day to mark the Kings birthday. In addition to the normal bank holidays.
- Generous family friendly policies.
- Fast and modern IT kit which utilises Windows 10 and Microsoft 365, enabling seamless working from home and collaboration across teams.
For full information see our Benefits information pack.
Things you need to know
Selection process details
Application
Complete the online application form on Civil Service Jobs which requires the following information:
- A CV: The CV section is an opportunity for you to detail your career history. It should outline the jobs you have done, the length of time you were employed within each role and a brief description of your role, responsibilities and duties which demonstrate relevance to the role you are applying for against the essential criteria. You must type, or copy and paste into the text box called Employment History within the online application. You cannot attach a copy of your CV.
- A Personal Statement (1000 words max): The personal statement allows you to outline your suitability for the role in more depth, expanding on your CV evidence. It is an opportunity for you to provide evidence against the essential criteria listed within the candidate pack on the Person Specification page.
We will assess your application on the evidence you have provided against the Essential Criteria detailed in the Person Specification in the candidate pack.
All shortlisted candidates will be advised of the outcome shortly afterwards.
Interview
If you are shortlisted, you will:
- Be asked to attend an interview to have a more in-depth discussion about your experience and suitability for the role
- Interviews will be a blend of behaviour and strength questions
Candidates who are successful at shortlist stage will be sent full assessment requirements with their interview invitations.
Other Information
Shortlist Date: w/c 14 August 2023
Interview Date: w/c 28 August 2023
Interviews are currently being completed remotely using Microsoft Teams. We would like to reassure candidates that the virtual interview will not be recorded (or retained) within the Planning Inspectorate, other than usual interview protocol and in line with the Civil Service jobs Privacy notice.
We encourage all candidates to make themselves familiar with the role and what we will be assessing you against which is detailed in the Person Specification.
The Planning Inspectorate is committed to finding the right person for the job. We recruit using Success Profiles and consider the criteria you will need to demonstrate to be successful for the role, by doing this we are pushing up performance, diversifying our workforce and creating an inclusive culture.
ID and Documents
If specific qualifications/memberships are essential for the role and you are successful, you will be asked to provide accurate scanned or photographed images of the qualifications/memberships that you listed on your application prior to your start date.
We must check that any successful candidates are allowed to work for the Civil Service before we employ them. If successful, you will be asked to do a right to work check using identity document validation technology (IDVT) through the services of an Identity Service Provider (IDSP), Civil Service Jobs. If we are unable to confirm your right to work and through the IDVT we will need to do a manual right to work check using original documents with you in person.
Disability Confident Interview scheme
The Civil Service embraces diversity and promotes equal opportunities. We run a Disability Confident Interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
To be considered for an interview under the scheme you must:
- have a disability defined by the Equality Act 2010
- provide evidence in your application that you meet the minimum criteria in the job description
- meet all of the qualifications, skills or experience defined as essential
While we will endeavour to provide you with all the appropriate information, you are the expert on your specific requirements so if you require any adjustments, you should consider the information provided about the assessment process in the candidate pack and then:
- Complete the Assistance required section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. The earlier and more clearly you tell us what you need and why you need it, the more likely we are to be able to accommodate you in a timely fashion.
Existing Civil Servants should ensure that they have an in-principle agreement for a loan prior to applying.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).
Apply and further information
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Contact point for applicants
Job contact :
- Name : Sasha Coke
- Email : PINS.Recruitment@planninginspectorate.gov.uk
Recruitment team
- Email : PINS.Recruitment@planninginspectorate.gov.uk
Further information
If you are not satisfied with the response, you receive you should then contact, Head of HR, via the Recruitment Team (PINS.Recruitment@planninginspectorate.gov.uk).
If you are still not satisfied with the response you receive from the Planning Inspectorate, you can contact the Office of the Civil Service Commission.
https://civilservicecommission.independent.gov.uk/recruitment/civilservicerecruitmentcomplaints/
