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Civil Service Pension with an average employer contribution of 27%
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Loan
Length of employment
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Contact Centre
Information Technology
Other
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About the job
Job summary
Job description
- Working as part of a team responsible for delivering a full review of vetting applications; including confirming identity and checking information provided.
- Responding to enquiries and seeking further information from vetting subjects, sponsors and others in the vetting community. This may be via email or telephone.
- Sensitively and securely handling customer information. Attention to detail and discretion are essential as vetting confidentiality is paramount in safeguarding the personal information being processed.
- Providing a quality service, understanding the end-to-end vetting process and appreciating where your role fits into this to identify the right actions and interventions to best support applications and colleagues.
Person specification
As a Pre-Assessor within UK Security Vetting we are looking for people who have the following expertise and attributes:
- Excellent attention to detail
- The capacity to work both independently and as a team member
- Able to handle customer information sensitively and securely
- Good IT skills, including a knowledge of Microsoft Office products (such as Word and Outlook)
- Good communication skills; able to articulate clearly and concisely both orally and in writing
- The ability to deliver a consistent and high-quality customer-focused service to relevant stakeholders
- The ability to make impartial and well-considered judgments
- The ability to deliver at pace and work towards targets, whilst not compromising on quality
We will be running a candidate drop-in session for this role to give you greater insight about the role as well as the chance to learn more about UK Security Vetting. If you would like to join us, then please use the appropriate link below to join the call at the right time.
Behaviours
We’ll assess you against these behaviours during the selection process:
- Delivering at Pace
- Managing a Quality Service
We only ask for evidence of these behaviours on your application form:
- Delivering at Pace
Benefits
£6,682 towards you being a member of the Civil Service Defined Benefit Pension scheme.
Find out what benefits a Civil Service Pension provides.
- Learning and development tailored to your role.
- An environment with flexible working options.
- A culture encouraging inclusion and diversity.
- A Civil Service Pension which provides an attractive pension, benefits for dependants and average employer contributions of 27%.
- A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.
- This role will be based in either York or Glasgow. UKSV operates a hybrid working policy. There is flexibility to split your working week but with a minimum requirement of 40-60% in the listed Cabinet Office Hubs.
Things you need to know
Selection process details
Application process
As part of the application process you will be asked to complete behaviour statement and Personal statement. Further information around what the application process entails can be found below.
You will be asked to provide a 250 word statement on the Behaviours Delivering at Pace.
To assess experience, you will be asked to provide a 500 word statement of suitability. A personal statement should provide a summary of your skills and achievements to show that you have the relevant experience, skills and attributes required for the role. Please detail your experience relevant to the role and carefully consider the criteria listed in the person specification.
Should a large number of applications be received, an initial sift may be undertaken using the lead Behaviour, Delivering at Pace. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to interview.
Selection Process
The Behaviours being assessed are Delivering at Pace and Managing a Quality Service, alongside some questions around your experiences.
Expected timeline (subject to change)
Expected sift date w/c 06/11/2023
Expected interview date/s w/c 20/11/2023
Interview location – Google Meet
Reasonable adjustments
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
Contact Government Recruitment Service at: cabinetofficerecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
Complete the assistance required section in the personal information page of your application form to provide information we should be aware of that will enable us to support you further on in the recruitment process. For instance, you may need wheelchair access at an interview, or if youre deaf, a Language Service Professional.
Further information
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘contact point for applicants’ section.
Please note that this role requires SC clearance, which would normally need 5 years UK residency in the past 5 years. This is not an absolute requirement, but supplementary checks may be needed where individuals have not lived in the UK for that period. This may mean your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible.
Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.
Any move to Cabinet Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at: https://www.childcarechoices.gov.uk.
A reserve list will be held for a period of 12 months, from which further appointments can be made.
If successful and transferring from another Government Department a criminal record check may be carried out.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service /Disclosure Scotland on your behalf.
For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
Existing Civil Servants and applicants from accredited NDPBs are eligible to apply, but will only be considered on loan basis (Civil Servants) or secondment (accredited NDPBs). Prior agreement to be released on a loan basis must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).
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Contact point for applicants
Job contact :
- Name : UKSV Recruitment Team
- Email : uksv-recruitmentteam@cabinetoffice.gov.uk
Recruitment team
- Email : cabinetofficerecruitment.grs@cabinetoffice.gov.uk
Further information
If you feel that your application has not been treated in accordance with the Recruitment Principles, and wish to make a complaint, then in the first instance you should contact Government Recruitment Service at: cabinetofficerecruitment.grs@cabinetoffice.gov.uk.
If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission at: info@csc.gov.uk.
For further information on the Recruitment Principles, and bringing a complaint to the Civil Service Commission, please visit their website at: https://civilservicecommission.independent.gov.uk.
