SCS1 Hera Digital Service Owner


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Details

Reference number

327357

Salary

£75,000
Salary for exceptional external candidates, a total compensation package of up to £105,000 is available subject to relevant skills and experience. For existing civil servants, normal pay rules will apply – either existing salary will be matched on level transfer, or if securing the role on promotion the higher of the pay range minima (£75,000) or a 10% increase on existing salary.
A
Civil Service Pension
with an average employer contribution of 27%

Job grade

SCS Pay Band 1

Contract type

Permanent

Business area

FCDO – DG Finance & Corporate – Information and Digital Directorate

Type of role

Digital
Governance
Information Technology
Knowledge and Information Management
Policy
Senior leadership
Other

Working pattern

Full-time

Number of jobs available

1

Contents

London HQ in King Charles Street or our East Kilbride HQ, just outside Glasgow. It may be possible to be based in our Hanslope Park location.

Job summary

This role reports to the Chief Digital and Information Officer (CDIO) and will be a member of the Information and Digital Directorate (IDD) senior leadership team, supporting the CDIO with the collective leadership of the Directorate.

As Hera Digital Service Owner, you will co-ordinate and oversee operational service delivery and lead the continual improvement of Hera, the Oracle ERP solution for the Foreign Commonwealth and Development Office and international shared service partners.

You will be responsible for leading change and overseeing the transition from the current delivery programme and then be accountable for the overall quality and operation of the integrated cloud-based software as a Service Finance and HR system (Hera) as well as the continuous integration and management of the supply chain of delivery partners to configure, test and deploy ongoing releases and changes to the solution. Critical to the success of the role will be the ability to manage a range of external service providers and work closely with internal customers including finance and HR product owners, facilitating successful strategic partnering with all key parties.

Job description

Please see attached candidate pack for further information

Person specification

Please see attached candidate pack for further information

Behaviours

We’ll assess you against these behaviours during the selection process:

Technical skills

We’ll assess you against these technical skills during the selection process:

  • User Focus (DDaT) – provide direction on standards and methods to ensure user needs are met; embed a user centred approach
  • Lifestyle Perspective (DDaT) – lead teams through full lifecycle, identifying and addressing potential risks at all stages
Alongside your salary of £75,000, Foreign, Commonwealth & Development Office contributes
£20,250 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Find out what benefits a Civil Service Pension provides.
  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • A Civil Service pension with an average employer contribution of 27%

This role is offered by the Foreign, Commonwealth & Development Office (FCDO). FCDO officers will remain on their legacy Department’s Terms and Conditions.

Please note any move to the FCDO from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at  https://www.childcarechoices.gov.uk/.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Ability, Experience and Technical skills.

To make an application for this role please visit Hera Digital Service Owner – Allen Lane

You will be required to submit:

  • A CV (in Word or PDF format) setting out your career history, with key responsibilities and achievements. Please ensure you have provided reasons for any gaps within the last two years;
  • A statement of suitability (no longer than 1,250 words) explaining how you consider your personal skills, qualities and experience make you suitable for the role, with particular reference to the criteria set out in the Personal Specification.
  • A completed Mandatory Diversity Monitoring Form. All monitoring data will be treated in the strictest confidence and will not affect your application in any way.

 If relevant, please also submit:

  • A completed Disability Confident Scheme Form if applying under this scheme (please email FCDO@allenlane.co.uk to request this).

Shortlist

The panel will review applications in the sift meeting and select the shortlist.

Shortlisted candidates will have the opportunity to speak to Adrian Blundell (CDIO) prior to the final interview to learn more about the role and the organisation. Please note this is not part of the formal assessment process.

Two references will be taken up for shortlisted candidates in advance of final panel interviews.

 

Assessment

If you are shortlisted, you will be asked to take part in a Leadership Assessment, a Staff Engagement Exercise and a technical interview before your interview with the panel. This aims to provide insight to your leadership and staff engagement skills.

This assessment will not result in a pass or fail decision. Rather, it is designed to support the panel’s decision-making and highlight areas for the panel to explore further at interview.

The technical interview is a more in-depth discussion of your previous experience and professional competence in relation to the criteria set out in the vacancy description, key responsibilities and accountabilities and person specification. This will be led by Stephen Robbins, Deputy CDIO & SRO Hera Transition. A question to guide the discussion will be shared before the technical interview. 

Full details of the assessment process will be made available to shortlisted candidates.

Feedback will only be provided if you attend an interview or assessment.

This role has a minimum assignment duration of 3 years. An assignment duration
is the period of time a Senior Civil Servant is expected to remain in the same post to enable them
to deliver on the agreed key business outcomes. The assignment duration also supports your career through
building your depth of expertise.

As part of accepting this role you will be agreeing to the expected assignment duration set out above.
This will not result in a contractual change to your terms and conditions.
Please note this is an expectation only, it is not something which is written into your terms and
conditions or indeed which the employing organisation or you are bound by. It will depend on your
personal circumstances at a particular time and business needs, for example, would not preclude any
absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you
to confirm you agree to the assignment duration set out above.

Security

Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available.
You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : Ed Stroud – 07920 104 751
  • Email : FCDO@allenlane.co.uk

Recruitment team

  • Email : FCDO@allenlane.co.uk

Further information

The FCDO’s recruitment processes are underpinned by the principle of selection for appointment on merit, on the basis of fair and open competition, as outlined in the Civil Service Commission Recruitment Principles.

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should, in the first instance, contact csc.recruitment@fcdo.gov.uk. If you are not satisfied with the response you receive from the FCDO, you can contact the Office of the Civil Service Commissioners.

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